Methods, systems, and computer-readable media for determining a plurality of turfs from where to reallocate a workforce to a given turf
First Claim
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1. A method for determining a plurality of turfs from where to reallocate a workforce to a given turf, the method comprising:
- displaying, by a computer having a processor and a memory, a graphical user interface, the graphical user interface displaying a plurality of turfs in a map presentation that provides a visual mapping of physical distances between each of the plurality of the turfs, wherein each of the plurality of turfs comprises a geographic area, and wherein each of a plurality of telecommunications technicians are assigned to one of the plurality of turfs;
receiving, via the computer, a selection of the given turf from the plurality of turfs through the graphical user interface;
upon receiving the selection of the given turf from the plurality of turfs,determining, by the computer, other turfs of the plurality of turfs that are optimal turfs from where to reallocate telecommunications technicians to the given turf, anddisplaying, by the computer via the graphical user interface, contact information of a field supervisor associated with the given turf;
determining, by the computer, a level of optimality for each of the optimal turfs with respect to reallocating the telecommunications technicians from each of the optimal turfs to the given turf; and
generating, by the computer, visual cues in the graphical user interface highlighting each of the optimal turfs associated with a different shade of highlighting corresponding to the level of optimality associated with each of the optimal turfs.
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Abstract
Methods, systems, and computer-readable media provide for determining a plurality of turfs from where to reallocate a workforce to a given turf. According to embodiments, a method for determining a plurality of turfs from where to reallocate a workforce to a given turf is provided. According to the method, an indication of the given turf is received. Optimal turfs from where to reallocate technicians to the given turf are determined from a plurality of turfs. Visual cues for identifying at least a portion of the optimal turfs are generated.
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Citations
20 Claims
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1. A method for determining a plurality of turfs from where to reallocate a workforce to a given turf, the method comprising:
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displaying, by a computer having a processor and a memory, a graphical user interface, the graphical user interface displaying a plurality of turfs in a map presentation that provides a visual mapping of physical distances between each of the plurality of the turfs, wherein each of the plurality of turfs comprises a geographic area, and wherein each of a plurality of telecommunications technicians are assigned to one of the plurality of turfs; receiving, via the computer, a selection of the given turf from the plurality of turfs through the graphical user interface; upon receiving the selection of the given turf from the plurality of turfs, determining, by the computer, other turfs of the plurality of turfs that are optimal turfs from where to reallocate telecommunications technicians to the given turf, and displaying, by the computer via the graphical user interface, contact information of a field supervisor associated with the given turf; determining, by the computer, a level of optimality for each of the optimal turfs with respect to reallocating the telecommunications technicians from each of the optimal turfs to the given turf; and generating, by the computer, visual cues in the graphical user interface highlighting each of the optimal turfs associated with a different shade of highlighting corresponding to the level of optimality associated with each of the optimal turfs. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system for determining a plurality of turfs from where to reallocate a workforce to a given turf, comprising:
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a processor; and a memory for storing a program containing code that, when executed by the processor, cause the processor to perform operations comprising displaying a graphical user interface, the graphical user interface displaying a plurality of turfs in a map presentation that provides a visual mapping of physical distances between each of the plurality of the turfs, wherein each of the plurality of turfs comprises a geographic area, and wherein each of a plurality of telecommunications technicians are assigned to one of the plurality of turfs, receiving a selection of the given turf from the plurality of turfs through the graphical user interface, upon receiving the selection of the given turf from the plurality of turfs, determining other turfs of the plurality of turfs that are optimal turfs from where to reallocate telecommunications technicians to the given turf, and displaying, via the graphical user interface, contact information of a field supervisor associated with the given turf, determining a level of optimality for each of the optimal turfs with respect to reallocating the telecommunications technicians from each of the optimal turfs to the given turf, and generating visual cues in the graphical user interface highlighting each of the optimal turfs associated with a different shade of highlighting corresponding to the level of optimality associated with each of the optimal turfs. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A non-transitory computer-readable medium storing instructions that, when executed by a processor, cause the processor to perform operations comprising:
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displaying a graphical user interface, the graphical user interface displaying a plurality of turfs in a map presentation that provides a visual mapping of physical distances between each of the plurality of the turfs, wherein each of the plurality of turfs comprises a geographic area, and wherein each of a plurality of telecommunications technicians are assigned to one of the plurality of turfs; receiving a selection of a given turf from the plurality of turfs through the graphical user interface; upon receiving the selection of the given turf from the plurality of turfs, determining other turfs of the plurality of turfs that are optimal turfs from where to reallocate telecommunications technicians to the given turf, and displaying, via the graphical user interface, contact information of a field supervisor associated with the given turf, determining a level of optimality for each of the optimal turfs with respect to reallocating the telecommunications technicians from each of the optimal turfs to the given turf; and generating visual cues in the graphical user interface highlighting each of the optimal turfs associated with a different shade of highlighting corresponding to the level of optimality associated with each of the optimal turfs. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification