Systems and methods for receiving telephone calls via instant messaging
First Claim
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1. A method for establishing a voice communication session between a calling party and a called party the method comprising:
- receiving a first call leg initiated by the calling party over a telephony network, wherein the voice communication session is to include a first call leg and a second call leg;
prompting the calling party for input corresponding to call treatment of the first call leg if the second call leg cannot be established over a data network to the called party via an instant messaging application; and
performing the call treatment on the first call leg based on the input wherein the call treatment includes establishing the voice communication session for the called party at a communication device.
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Abstract
A system establishes a telephone call between a calling party and a called party. The system receives a telephone call connection request, including identification of the called party, from the calling party and determines, based on the identification information, if the called party is currently connected to a data network. If the called party is currently connected to the data network, the system establishes the telephone call between the calling party and an instant messaging client of the called party.
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Citations
23 Claims
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1. A method for establishing a voice communication session between a calling party and a called party the method comprising:
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receiving a first call leg initiated by the calling party over a telephony network, wherein the voice communication session is to include a first call leg and a second call leg; prompting the calling party for input corresponding to call treatment of the first call leg if the second call leg cannot be established over a data network to the called party via an instant messaging application; and performing the call treatment on the first call leg based on the input wherein the call treatment includes establishing the voice communication session for the called party at a communication device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. An apparatus for establishing a voice communication session between a calling party and a called party the apparatus comprising:
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a communication interface configured to receive a first call leg initiated by the calling party over a telephony network, wherein the voice communication session is to include a first call leg and a second call leg; and at least one processor configured to prompt the calling party for input corresponding to call treatment of the first call leg if the second call leg cannot be established over a data network to the called party via an instant messaging application, and to initiate execution of the call treatment on the first call leg based on the input, wherein the call treatment includes establishing the voice communication session for the called party at a communication device. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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16. A system for establishing a voice communication session between a calling party and a called party the system comprising:
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a server configured to store profile information associated with the called party; and an automated call processor (ACP) configured to initiate a first call leg over a telephony network, wherein the voice communication session is to include the first call leg and a second call leg, to prompt the calling party for input corresponding to call treatment of the first call leg if the profile information indicates that the second call leg cannot be established over a data network to the called party via an instant messaging application, and to initiate execution of the call treatment on the first call leg based on the input wherein the call treatment includes establishing the voice communication session for the called party at a communication device. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23)
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Specification