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Method and system for processing email during an unplanned outage

  • US 8,554,843 B2
  • Filed: 09/05/2003
  • Issued: 10/08/2013
  • Est. Priority Date: 09/06/2002
  • Status: Active Grant
First Claim
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1. A method for providing backup electronic messaging services during unplanned outages, comprising the steps of:

  • redirecting email messages from a primary server to a secondary server when said primary server is unavailable;

    notifying intended recipients of said email messages that the redirection of said email messages has been implemented;

    providing said intended recipients with access to said email messages on a secondary server while said primary server is unavailable;

    notifying said intended recipients when said primary server is again available; and

    incorporating said email messages received while said primary server was unavailable into said intended recipient'"'"'s primary email file so as to create a continuous email history.

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