System and method for modifying communication information (MCI)

• US 8,565,399 B2
• Filed: 11/14/2012
• Issued: 10/22/2013
• Est. Priority Date: 10/20/2005
• Status: Active Grant

• Current Assignee: Nobelbiz Incorporated
• Original Assignee: Nobelbiz Incorporated
• Inventors: Siminoff, James
• Primary Examiner(s): NGUYEN, QUYNH H
• Application Number:
  US13/676,546
• Publication Number:
  US 20130070918A1
• Time in Patent Office: 342 Days
• Field of Search: 379/201.01, 379/220.01, 379/221.01, 379/142.06
• US Class Current: 379/201.01
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42195 Arrangements for calling back a calling subscriber when the wanted subscriber ceases to be busy H04M3/48
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54

Abstract

A system for handling an outbound call from a call originator to a call target including a database storing a plurality of outgoing telephone numbers, each outgoing telephone number having one of two or more area codes; and an information processor controlled by the call originator. The information processor configured to process a trigger comprising at least an area code of a telephone number of the call target; select from the database a telephone number from the plurality of outgoing telephone numbers where the selected telephone number has at least an area code the same as the area code of the telephone number of the call target; set caller identification data of the outbound call to the selected telephone number; and transmit the caller identification data to the call target in connection with the outbound call.

Claims

1. A system for handling an outbound call from a call originator to a call target, the system comprising:

a database storing a plurality of outgoing telephone numbers, each outgoing telephone number having one of two or more area codes; and

an information processor controlled by the call originator and configured to;

a) process a trigger comprising at least an area code of a telephone number of the call target;

b) select from the database a telephone number from the plurality of outgoing telephone numbers where the selected telephone number has at least an area code the same as the area code of the telephone number of the call target;

c) set caller identification data of the outbound call to the selected telephone number; and

d) transmit the caller identification data to the call target in connection with the outbound call.

2. The system of claim 1, wherein the system is embedded in one of a carrier network, a private branch exchange, and a communications device.

3. The system of claim 2, wherein the communications device is one of a telephone, a VoIP phone, and a VoIP soft phone.

4. The system of claim 1, wherein the system is embedded in one of a corporate phone system, a predictive dialer, and a call distribution system.

5. The system of claim 1, wherein the selected telephone number has an area code and a prefix the same as an area code and a prefix of the telephone number of the call target.

6. The system of claim 1, wherein the selected telephone number has an area code different from an area code of a telephone number of the call originator.

7. A computer for handling an outbound call from a call originator to a call target, the computer comprising:

memory having at least one region for storing computer executable program code; and

processor for executing the computer executable program code stored in the memory, where the computer executable program code comprises;

code for processing at least a portion of a telephone number of the call target;

code for accessing a database storing a plurality of outgoing telephone numbers, each outgoing telephone number having one of two or more area codes;

code for selecting from the database a telephone number from the plurality of outgoing telephone numbers based on at least a portion of the telephone number of the call target, the selected telephone number having an area code from a geographic region the same as a geographic region of an area code of the telephone number of the call target;

code for setting caller identification data of the call to the selected telephone number; and

code for transmitting the caller identification data to the call target in connection with the outbound call.

8. The computer of claim 7, wherein the selected telephone number has at least an area code the same as an area code of the telephone number of the call target.

9. The computer of claim 7, wherein the geographic region is one of a state and other municipality smaller than a state.

10. The computer of claim 7, wherein the area code of the selected telephone number is associated with a state different from a state associated with the area code of the telephone number of the call target.

11. The computer of claim 7, wherein the selected telephone number has an area code and a prefix the same as an area code and prefix of the telephone number of the call target.

12. The computer of claim 7, wherein the area code and prefix of the selected telephone number corresponds to a geographic region the same as the area code and prefix of the telephone number of the call target.

13. The computer of claim 12, wherein the geographic region is one of a state and other municipality smaller than a state.

14. The computer of claim 7, wherein the computer is embedded in one of a carrier network, a private branch exchange, and a communications device.

15. The computer of claim 14, wherein the communications device is one of a telephone, a VoIP phone, and a VoIP soft phone.

16. The computer of claim 7, wherein the computer is embedded in one of a corporate phone system, a predictive dialer, and a call distribution system.

17. The computer of claim 7, wherein the area code of the selected telephone number is of a geographic region different than a geographic region of the call originator.

18. A computer implemented method for handling an outbound call from a call originator to a call target comprising:

processing a trigger in the form of at least a portion of a telephone number of the call target;

accessing a database storing a plurality of outgoing telephone numbers, each outgoing telephone number having one of two or more area codes;

selecting from the database a telephone number from the plurality of outgoing telephone numbers based on at least a portion of the telephone number of the call target, the selected telephone number having an area code from a geographic region the same as a geographic region of an area code of the telephone number of the call target;

setting caller identification data of the call to the selected telephone number; and

transmitting the caller identification data to the call target in connection with the outbound call.

19. The computer implemented method of claim 18, wherein the selected telephone number has at least an area code the same as an area code of the telephone number of the call target.

20. The computer implemented method of claim 18, wherein the geographic region is one of a state and other municipality smaller than a state.

21. The computer implemented method of claim 18, wherein the selected telephone number has an area code and a prefix the same as an area code and prefix of the telephone number of the call target.

22. The computer implemented method of claim 18, wherein the area code and prefix of the selected telephone number corresponds to a geographic region the same as the area code and prefix of the telephone number of the call target.

23. The computer implemented method of claim 22, wherein the geographic region is one of a state and other municipality smaller than a state.

24. The computer implemented method of claim 18, wherein the method is performed in one of a carrier network, a private branch exchange, and a communications device.

25. The computer implemented method of claim 24, wherein the communications device is one of a telephone, a VoIP phone, and a VoIP soft phone.

26. The computer implemented method of claim 18, wherein the method is performed in one of a corporate phone system, a predictive dialer, and a call distribution system.

27. The computer implemented method of claim 18, wherein the area code of the selected telephone number is of a geographic region different than a geographic region of the call originator.