Intelligent wireless dispatch systems
First Claim
1. An intelligent wireless dispatch system comprising:
- a dispatch computer comprising a processor and a non-transitory computer readable medium tangibly embodying a set of executable instructions; and
one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer, wherein;
the dispatch computer is configured to be coupled to a graphical display;
the set of executable instructions is configured to cause the processor to;
display on the graphical display an unassigned pickups interface comprising;
a customer pickup request list comprising one or more unassigned pickup requests, each unassigned pickup request having a pickup request information associated therewith; and
a driver schedule list comprising one or more driver schedules associated with a driver, each driver schedule having driver assignment information associated therewith.
2 Assignments
0 Petitions
Accused Products
Abstract
Intelligent wireless dispatch systems are provided. In one embodiment, the system includes a dispatch computer and mobile data terminals positioned on a vehicle and in wireless communication with the dispatch computer. The system displays a plurality of drivers arranged in a driver stack, receives exception information from each mobile data terminal, displays a formatted driver icon corresponding to each driver in the driver stack, and sorts the drivers in the driver stack by prioritized exception information. The system is configured to display a driver assignment list for each driver including one or more assignments and to wirelessly transmit an assignment message to the mobile data terminals according to an update to a driver assignment list. The mobile data terminals are configured to display the assignment message for acceptance or rejection. Additional embodiments may also include voice-over-IP capability for two-way communication between the dispatcher and driver.
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Citations
39 Claims
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1. An intelligent wireless dispatch system comprising:
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a dispatch computer comprising a processor and a non-transitory computer readable medium tangibly embodying a set of executable instructions; and one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer, wherein; the dispatch computer is configured to be coupled to a graphical display; the set of executable instructions is configured to cause the processor to; display on the graphical display an unassigned pickups interface comprising; a customer pickup request list comprising one or more unassigned pickup requests, each unassigned pickup request having a pickup request information associated therewith; and a driver schedule list comprising one or more driver schedules associated with a driver, each driver schedule having driver assignment information associated therewith. - View Dependent Claims (2, 3, 4)
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5. An intelligent wireless dispatch system comprising:
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a dispatch computer comprising a processor and a non-transitory computer readable medium tangibly embodying a set of executable instructions; and one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer, wherein; the dispatch computer is configured to be coupled to a graphical display; the set of executable instructions is configured to cause the processor to; display a plurality of drivers on the graphical display, each driver of the plurality of drivers is associated with a vehicle; receive exception information from each mobile data terminal, wherein the exception information comprises an exception type further comprising one or more of the following;
a dispatch exception, a stop exception, a global positioning exception and a login exception. - View Dependent Claims (6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 33)
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19. An intelligent wireless dispatch system comprising:
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a dispatch computer comprising a processor and a non-transitory computer readable medium tangibly embodying a set of executable instructions; and one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer, wherein; the dispatch computer is configured to be coupled to a graphical display; the set of executable instructions is configured to cause the processor to; display on the graphical display an unassigned pickups interface comprising; a customer pickup request list comprising one or more unassigned pickup requests, each unassigned pickup request having a pickup request information associated therewith; and a driver schedule list comprising one or more driver schedules associated with a driver, each driver schedule having driver assignment information associated therewith; wherein the pickup request information comprises one or more of the following;
customer location, request ready time, customer close time, estimated number of handling units, and total weight; andwherein the driver assignment information comprises a driver assignment list and trailer capacity of a trailer associated with the driver, wherein the driver assignment list comprises one or more assignments; and wherein the driver assignment list for each driver is configured such that a previously assigned assignment for a first driver is reassigned to a second driver by moving the previously assigned assignment from the driver assignment list associated with the first driver to the driver assignment list associated with the second driver; and the set of executable instructions is further configured to cause the processor to wirelessly update the driver assignment lists associated with the first and second drivers.
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20. An intelligent wireless dispatch system comprising:
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a dispatch computer comprising a processor and a non-transitory computer readable medium tangibly embodying a set of executable instructions; and one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer, wherein; the dispatch computer is configured to be coupled to a graphical display; the set of executable instructions is configured to cause the processor to; display one or more road maps on the graphical display; display on the graphical display an unassigned pickups interface comprising; a customer pickup request list comprising one or more unassigned pickup requests, each unassigned pickup request having a pickup request information associated therewith; and a driver schedule list comprising one or more driver schedules associated with a driver, each driver schedule having driver assignment information associated therewith; wherein the pickup request information comprises one or more of the following; customer location, request ready time, customer close time, estimated number of handling units, and total weight; and wherein the driver assignment information comprises a driver assignment list and trailer capacity of a trailer associated with the driver, wherein the driver assignment list comprises one or more assignments. - View Dependent Claims (21, 22, 23, 24)
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25. An intelligent wireless dispatch system comprising:
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a dispatch computer; and one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer; wherein; the dispatch computer is configured to be coupled to a graphical display; the dispatch computer is programmed to; display on the graphical display a plurality of drivers arranged in a driver stack by an exception type and an exception time, each driver of the plurality of drivers is associated with a vehicle; receive exception information from each mobile data terminal; and update an arrangement of the plurality of drivers in the driver stack in accordance with the exception information. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32)
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34. An intelligent wireless dispatch system comprising:
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a dispatch computer; a first server coupled to the dispatch computer; and one or more mobile data terminals, wherein each mobile data terminal is configured to be positioned on a vehicle and is communicably coupled to the first and second servers over a wireless communication network; wherein; the dispatch computer and the one or more mobile data terminals are configured to exchange stored voice messages over the wireless communication network such that; a dispatcher operating the dispatch computer may send a first stored voice message to one or more mobile data terminals routed through the first server and over the wireless communication network; and a driver operating an individual mobile data terminal may send a second stored voice message to the dispatcher that is transmitted over the wireless communication network and routed through the second server, wherein the second stored voice message is added to a call request queue on the dispatch computer; and the dispatch computer and the one or more mobile data terminals are operable to exchange predefined text messages over the wireless communication network and routed through a second server. - View Dependent Claims (35, 36, 37, 38, 39)
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Specification