Secure messaging center

• US 8,566,902 B2
• Filed: 06/23/2003
• Issued: 10/22/2013
• Est. Priority Date: 04/25/2003
• Status: Expired due to Fees

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Murphy, Paul, Draughon, Alex J., Cinanni, Richard, Allen, John, Pruett, Miriam, Kelwalkar, Anil B., Corupe, Allan J., Chai-Chang, Janice M., Vankoski, Brett M., Kirner, Patrice L., Payne, Anna M., Delgado, Lucia R.
• Primary Examiner(s): LEWIS, LISA C
• Application Number:
  US10/601,468
• Publication Number:
  US 20040250109A1
• Time in Patent Office: 3,774 Days
• Field of Search: None
• US Class Current: 726/2
• CPC Class Codes: G06F 21/32 using biometric data, e.g. fingerprints, iris scans or voiceprints
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 63/04 for providing a confidential data exchange among entities communicating through data packet networks
• CPC Class Codes: H04L 63/08 for authentication of entities cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32
• CPC Class Codes: H04L 63/083 using passwords cryptographic mechanisms or cryptographic arrangements for entity authentication using a predetermined code H04L9/3226

Abstract

A secure messaging system is disclosed wherein messages are transmitted to a user based on a feature unique to the user, such as an account number. The user authenticates himself, then messages associated with the user can be displayed.

Claims

1. A method comprising:

associating, by a computer based system for facilitating secure access to messages, a primary message with a first intended recipient by a first identifier, wherein the primary message is stored for dynamic retrieval in a common storage area of a database;

notifying, by the computer based system, the first intended recipient of the primary message stored in the database using a notification message generated by a processing device, wherein the notification message contains an address of or a link to a secure website, by transmitting the notification message to the first intended recipient;

securely communicating, by the computer based system, the content of the primary message to the first intended recipient initially via the secure website, wherein the primary message is not transmitted via email, and wherein the content of the primary message is not communicated over unsecure channels;

providing, by the computer based system, the website for the first intended recipient to view the primary message;

authenticating, by the computer based system, the first intended recipient using a second identifier associated with the intended recipient;

capturing, by the computer based system, the browser type and IP address of the authenticated first intended recipient for fraud investigation purposes;

searching, by the computer based system, primary messages stored in the common storage area of the database to find primary messages for the first intended recipient by matching the first identifier with a primary message associated with the first identifier;

providing, by the computer based system, the primary message associated with the first identifier to the first intended recipient for display by the first intended recipient,

wherein in response to no second identifier being associated with the first intended recipient, the first intended recipient is prompted to create or register a second identifier; and

maintaining, by the computer based system, the primary message in the common storage area of the database for dynamic access by the second intended recipient via the secure website.

2. The method of claim 1, wherein the first identifier is an account code.

3. The method of claim 1, wherein the second identifier is a combination of a user identification and password.

4. The method of claim 1, wherein the second identifier is a physical characteristic of the first intended recipient identifiable by a biometric identification system.

5. The method of claim 1, wherein the primary message includes:

a message portion; and

an attachment file in a format that is different from a format of the message portion.

6. The method of claim 1, further comprising a step of encrypting the website to view primary messages using an encryption method.

7. The method of claim 6, wherein the encryption method is SSL.

8. The method of claim 1, further comprising a step of providing a second address of or link to a secure webpage on the secure website, the secure webpage containing the primary message, after successfully authenticating the first intended recipient.

9. The method of claim 1, wherein in response to the primary message having multiple intended recipients, a separate copy of the primary message is not stored in the database for each intended recipient.

10. A method comprising:

associating, by a computer based system for facilitating secure access to messages, a primary message with a first identifier corresponding to a first intended customer recipient, wherein the first identifier includes an account code, wherein the primary message is stored in a common storage area of a secured database;

notifying, by the computer based system, the first intended customer recipient of the primary message stored in the secure database storage system by an electronic mail generated by a processing device, wherein the electronic mail contains an address of or a link to a secure website, by transmitting the electronic mail to the first intended customer recipient;

securely communicating, by the computer based system, the content of the primary message to the first intended recipient initially via the secure website, wherein the primary message is not transmitted via email, and wherein the content of the primary message is not communicated over unsecure channels;

providing, by the computer based system, the secure website for the first intended customer recipient to view the primary message;

authenticating, by the computer based system, the first intended customer recipient to view the at the secure website using a second identifier associated with the first intended customer recipient;

capturing, by the computer based system, the browser type and IP address of the authenticated first intended recipient or fraud investigation purposes;

searching, by the computer based system, the primary messages stored in the common storage area of the secure database for the first identifier to find the primary message associated with the first identifier to be viewed by the first intended customer recipient;

providing, by the computer based system, the primary message associated with the first intended customer recipient to the first intended customer recipient,

wherein in response to no second identifier being associated with the first intended customer recipient, the first intended customer recipient is prompted to create or register a second identifier; and

maintaining, by the computer based system, the primary message in the common storage area of the secure database for dynamic retrieval by the second intended recipient via the secure website.

11. The method of claim 10, wherein the primary message includes at least one of customer account information, a financial statement, a special offer, a response to an inquiry, and a transaction confirmation.

12. The method of claim 10, wherein the second identifier includes a physical characteristic of the first intended customer recipient identifiable through a biometric identification system.

13. The method of claim 10, wherein the primary message includes:

a message portion; and

an attachment file in a format that is different from a format of the message portion.

14. The method of claim 10, further comprising a step of encrypting the website to view primary messages using an encryption method.

15. The method of claim 14, wherein the encryption method is SSL.

16. The method of claim 10, wherein the second identifier is at least one of a user identification, an email address, and a password.

17. The method of claim 10, further comprising a step of providing a second address of or link to a secure webpage on the secure website, the secure webpage containing the primary message, after successfully authenticating the first intended customer recipient.

18. The method of claim 10, wherein in response to a particular primary message having multiple intended customer recipients, a separate copy of the particular primary message is not stored in the database for each intended customer recipient.

19. A system comprising:

a computer network communicating with a memory;

the memory communicating with a processor for facilitating secure access to messages; and

the processor, when executing a computer program, is configured to;

associate, by the processor, a primary message with a first intended recipient by a first identifier, wherein the primary message is stored for dynamic retrieval in a common storage area of a database;

notify, by the processor, the first intended recipient of the primary message stored in the database using a notification message generated by a processing device, wherein the notification message contains an address of or a link to a secure website, by transmitting the notification message to the first intended recipient;

securely communicate, by the processor, the content of the primary message to the first intended recipient initially via the secure website, wherein the primary message is not transmitted via email, and wherein the content of the primary message is not communicated over unsecure channels;

provide, by the processor, the website for the first intended recipient to view the primary message;

authenticate, by the processor, the first intended recipient using a second identifier associated with the intended recipient;

capture, by the processor, the browser type and IP address of the authenticated first intended recipient for fraud investigation purposes;

search, by the processor, the primary messages stored in the common storage area of the database to find primary messages for the first intended recipient by matching the first identifier with a primary message associated with the first identifier;

provide, by the processor, the primary message associated with the first identifier to the first intended recipient for display by the first intended recipient, wherein in response to no second identifier being associated with the first intended recipient, the first intended recipient is prompted to create or register a second identifier; and

maintain, by the processor, the primary message in the common storage area of the database for dynamic retrieval by the second intended recipient via the secure website.