Mixed protocol multi-media provider system incorporating a session initiation protocol (SIP) based media server adapted to operate using SIP messages which encapsulate GR-1129 advanced intelligence network based information

• US 8,576,992 B2
• Filed: 04/16/2012
• Issued: 11/05/2013
• Est. Priority Date: 11/26/2002
• Status: Expired due to Fees

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Samarasinghe, Harish
• Primary Examiner(s): SING, SIMON P
• Application Number:
  US13/448,130
• Publication Number:
  US 20120203883A1
• Time in Patent Office: 568 Days
• Field of Search: 379/88.13, 379/88.17, 379/788.13, 379/88.14
• US Class Current: 379/88.13
• CPC Class Codes: H04L 65/103 in the network
• CPC Class Codes: H04L 65/104 in the network
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 65/1106 Call signalling protocols; H.323 and related
• CPC Class Codes: H04L 65/401 wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
• CPC Class Codes: H04L 65/612 for unicast
• CPC Class Codes: H04M 3/42323 PBX's with CTI arrangements
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 7/0069 comprising a residential gateway, e.g. those which provide an adapter for POTS or ISDN terminals

Abstract

A system and method for processing a plurality of requests for a plurality of multi-media services received at a Private Service Exchange (PSX) defined on the system from a plurality of IP-communication devices. The system includes a Network Gateway Controller (GSX) coupled to the PSX and to a media sever (MS). The PSX is coupled to at least one IP Service Control Point (IP-SCP), which is operative to process the plurality of requests for the plurality of multi-media services. The IP-SCP further selectively directs the requests to the media server, via the PSX and GSX. The media server operates to form a preliminary multi-media communication path with a calling communication device. The MS further operates to play a plurality of announcements to the calling communication device over the preliminary multi-media communication path, as well as to collect caller-entered data from the calling communication device over the preliminary multi-media communication path.

Claims

1. A method of processing a request message, comprising:

receiving the request message in a first format for a multi-media service at a processor of a gateway controller and translating the request message in the first format into a request message in a second format;

forwarding, by the processor, the request message in the second format to a switching device for translating the request message in the second format into a request message in a third format;

receiving a media server instruction message in the second format at the processor of the gateway controller, wherein the gateway controller is operative for mapping interactive voice response message set information from the media server instruction message in the second format into a media server instruction message in the first format; and

forwarding, by the processor, the media server instruction message in the first format including the interactive voice response message set information to a media server for forming a multi-media communication path with a communication device.

2. The method of claim 1, further comprising:

playing a predetermined announcement to the communication device over the multi-media communication path.

3. The method of claim 2, further comprising:

receiving caller-entered data at the media server in response to the predetermined announcement.

4. The method of claim 3, further comprising:

processing the caller-entered data at the media server to generate a validation message in the first format and including the caller-entered data.

5. The method of claim 4, further comprising:

receiving and processing the validation message in the first format at the gateway controller to generate a validation message in the second format and including the caller-entered data.

6. The method of claim 5, further comprising:

sending the validation message in the second format to the switching device for generating a validation message in the third format and including the caller-entered data.

7. The method of claim 6, further comprising:

sending the validation message in the third format by the switching device to a processor for validating the caller-entered data.

8. The method of claim 7, further comprising:

declaring the caller-entered data as valid and connect; and

controlling the gateway controller to form a multi-media communication path between the communication device and one other communication device.

9. The method of claim 8, wherein controlling the gateway controller, comprises:

executing a predetermined conference call protocol at the gateway controller to form the multi-media communication path between the communication device and the one other communication device.

10. The method of claim 9, wherein executing the predetermined conference call protocol at the gateway controller includes executing a third party call control protocol.

11. The method of claim 7, further comprising:

declaring the caller-entered data as invalid and re-prompt; and

controlling the media server to re-play the predetermined announcement to the communication device over the multi-media communication path.

12. The method of claim 11, further comprising:

receiving caller-entered data at the media server in the response to the replay of the predetermined announcement to the communication device; and

repeating the processing the caller-entered data at the media server to generate the validation message in the first format and including the caller-entered data.

13. The method of claim 7, further comprising:

declaring the caller-entered data as invalid and disconnect;

controlling the media server to play a termination announcement to the communication device over the multi-media communication path; and

disconnecting the multi-media communication path formed between the media server and the communication device.

14. The method of claim 1, wherein translating the request message in the first format into the request message in the second format includes translating the request message from a session initiation protocol invite format to a diameter-plus format.

15. The method of claim 1, wherein translating the request message in the second format into the request message in the third format includes translating the request message from a diameter-plus format to an advanced-intelligent-network transactions capabilities format.

16. The method of claim 1, wherein the media server instruction message is in an artificial-intelligence-network transactions capabilities format.

17. The method of claim 1, wherein prior to the receiving the request message in the first format, further comprises:

receiving the request message in the first format at the switching device; and

re-directing the request message in the first format for the multi-media service to the gateway controller.

18. The method of claim 1, wherein the gateway controller is further operative to construct a multipurpose internet mail extensions GR-1129 media type in a message body portion of the media server instruction message in the first format.

19. The method of claim 1, wherein the interactive voice response message set information includes GR-1129 advanced intelligent network message set information.

20. A gateway controller for processing a request message, comprising:

a processor; and

a computer-readable medium storing a plurality of instructions which, when executed by the processor, cause the processor to perform operations, the operations comprising;

receiving the request message in a first format for a multi-media service and translating the request message in the first format into a request message in a second format;

forwarding the request message in the second format to a switching device for translating the request message in the second format into a request message in a third format;

receiving a media server instruction message in the second format, and mapping interactive voice response message set information from the media server instruction message in the second format into a media server instruction message in the first format; and

forwarding the media server instruction message in the first format including the interactive voice response message set information to a media server for forming a multi-media communication path with a communication device.