Method and system for processing and optimizing travel insurance transactions

• US 8,577,767 B2
• Filed: 09/13/2011
• Issued: 11/05/2013
• Est. Priority Date: 09/13/2010
• Status: Active Grant

• Current Assignee: American International Group Incorporated
• Original Assignee: American International Group Incorporated
• Inventors: Scudder, Ellison, Selle, John, Azuma, Robert, Schafer, Jeff
• Primary Examiner(s): Havan, Thu Thao
• Application Number:
  US13/231,535
• Publication Number:
  US 20120066008A1
• Time in Patent Office: 784 Days
• Field of Search: 705/4, 705 35- 40
• US Class Current: 705/35
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G06Q 50/14 Travel agencies

Abstract

A method and system for processing communications between travel service providers and travel insurers where travel service providers use different messaging formats. A travel service provider transmits itinerary data to a travel insurer in one messaging format. The travel insurer may then convert the itinerary data into a format compatible with the travel insurer'"'"'s system and determine an optimal policy choice based on the itinerary data. The travel insurer may then transmit this choice to the travel service provider in the travel service provider'"'"'s preferred messaging format, and the travel service provider offers the product to the consumer through the travel service provider'"'"'s interface.

Claims

1. A method for processing communications between a travel insurer and a travel service provider, comprising the steps of:

storing, at a travel insurer system, a plurality of mappings between messaging formats used by a plurality of travel service providers and a messaging format used by a travel insurer;

receiving, at the travel insurer system, itinerary data in a first messaging format corresponding to a consumer travel itinerary generated by a first travel service provider, wherein the itinerary data includes destination information and cost information;

converting, at the travel insurer system, the itinerary data in the first messaging format to itinerary data in the travel insurer messaging format based on a stored mapping of the first messaging format to the travel insurer messaging format;

determining, at the travel insurer system, at least one optimal travel insurance policy based on the itinerary data in the travel insurer messaging format; and

transmitting information pertaining to the at least one optimal travel insurance policy to the first travel service provider for presentation to a customer of the travel service provider.

2. The method according to claim 1, wherein the itinerary data in the first messaging format is received from the first travel service provider over a network.

3. The method according to claim 1, wherein the travel insurer messaging format is a messaging format compatible with a rating and issuance engine of the travel insurer system.

4. The method according to claim 3, wherein the messaging formats used by the plurality of travel service providers include at least one of XML, HTML, and delimited text.

5. The method according to claim 1, further comprising:

converting the information pertaining to the at least one optimal travel insurance policy into a messaging format compatible with the first travel service provider before it is transmitted to the first travel service provider.

6. The method according to claim 1, further comprising:

receiving a customer response including payment information from the first travel service provider corresponding to the at least one optimal travel insurance policy sent to the first travel service provider; and

converting the customer response including payment information into a format compatible with the travel insurer system.

7. The method according to claim 1, further comprising:

selecting advertisements for presentation to the consumer based on the consumer travel itinerary.

8. The method according to claim 1, wherein product selection logic through which the travel insurance system determines the at least one optimal travel insurance policy is modified without modification to the travel service provider'"'"'s system.

9. A travel insurer system, for processing communications with a travel service provider, having at least one tangible non-transient computer-readable medium with computer-executable instructions stored thereon, the computer-executable instructions, when executed by a processor, causing the following steps to be performed:

storing a plurality of mappings between messaging formats used by a plurality of travel service providers and a messaging format used by a travel insurer;

receiving itinerary data in a first messaging format corresponding to a consumer travel itinerary generated by a first travel provider, wherein the itinerary data includes destination information and cost information;

converting the itinerary data in the first messaging format to itinerary data in the travel insurer messaging format based on a stored mapping of the first messaging format to the travel insurer messaging format;

determining at least one optimal travel insurance policy based on the itinerary data in the travel insurer messaging format; and

transmitting information pertaining to the at least one optimal travel insurance policy to the travel service provider for presentation to a customer of the travel service provider.

10. The travel insurer system according to claim 9, wherein the itinerary data in the first messaging format is received from the first travel service provider over a network.

11. The travel insurer system according to claim 9, wherein the travel insurer messaging format is a messaging format compatible with a rating and issuance engine of the travel insurer system.

12. The travel insurer system according to claim 11, wherein the messaging formats used by the plurality of travel service providers include at least one of XML, HTML, and delimited text.

13. The travel insurer system according to claim 9, wherein the steps performed further include:

converting the information pertaining to the at least one optimal travel insurance policy into a messaging format compatible with the first travel service provider before it is transmitted to the first travel service provider.

14. The travel insurer system according to claim 9, wherein the steps performed further include:

receiving a customer response including payment information from the first travel service provider corresponding to the at least one optimal travel insurance policy sent to the first travel service provider; and

converting the customer response including payment information into a format compatible with the travel insurer system.

15. The travel insurer system according to claim 9, wherein the steps performed further include:

selecting advertisements for presentation to the consumer based on the consumer travel itinerary.

16. The travel insurer system according to claim 9, wherein product selection logic through which the travel insurance system determines the at least one optimal travel insurance policy is modified without modification to the travel service provider'"'"'s system.

17. A travel insurer system, comprising:

at least one server including a data processor, the at least one server being configured for receiving itinerary data in a travel service provider format corresponding to a consumer travel itinerary generated by a first travel service provider, wherein the itinerary data includes destination information and cost information, for converting the itinerary data into a travel insurer messaging format compatible with the travel insurance system, for determining at least one optimal travel insurance policy based on the converted itinerary data, and for transmitting information pertaining to the at least one travel insurance optimal policy to the first travel service provider for presentation to a customer of the travel service provider; and

at least one database for storing a plurality of mappings between messaging formats used by a plurality of travel service providers and a messaging format used by a travel insurer and for storing information used by the rating and issuance engine to determine the at least one optimal travel insurance policy.

18. The travel insurer system according to claim 17, further comprising:

at least one load balancer for distributing itinerary data to the at least one server.

19. The travel insurer system according to claim 17, wherein the travel insurer system is connected over a network to a travel service provider system, and the at least one optimal travel insurance policy is presented to consumers through an interface provided by the travel service provider system.

20. The travel insurer system according to claim 17, wherein advertisements selected based on the consumer travel itinerary are also presented to consumers through the interface provided by the travel service provider system.

21. The travel insurer system according to claim 17, wherein product selection logic through which the travel insurance system determines the at least one optimal travel insurance policy is modified without modification to the travel service provider'"'"'s system.