Banking system controlled responsive to data read from data bearing records

• US 8,579,192 B1
• Filed: 12/21/2012
• Issued: 11/12/2013
• Est. Priority Date: 04/17/1998
• Status: Expired due to Term

• Current Assignee: Diebold Nixdorf, Incorporated
• Original Assignee: Diebold Self-Service Systems (Diebold Nixdorf, Incorporated)
• Inventors: Blackson, Dale H, Scanlon, Michael, Douglass, Mark A, Enright, Jeffery M, Ramachandran, Natarajan, Graef, H Thomas, Block, James, Zaugg, Matthew R, Miller, Willis
• Primary Examiner(s): Le, Thien M
• Assistant Examiner(s): TAYLOR, APRIL ALICIA
• Application Number:
  US13/724,989
• Time in Patent Office: 326 Days
• Field of Search: 235/375, 235/379, 705/1.1, 705/35, 705/39, 705/42, 705/43
• US Class Current: 235/379
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/2055 Anti-skimming aspects at ATMs
• CPC Class Codes: G07F 19/211 Software architecture within ATMs or in relation to the ATM network

Abstract

An automated banking machine is part of a banking system that operates to cause financial transfers responsive to data read from data bearing records. The machine includes a card reader that operates to read data from user cards corresponding to financial accounts. A card account'"'"'s status is listed in a data store as either blocked or unblocked for use in approving transactions on the account. A requested transaction on an account cannot be carried out by the machine unless the account has an unblocked status. Read card data is sent from the machine to a remote card security computer which can determine the card account status from the data store. If the account is unblocked, then the machine can continue with the requested transaction and seek transaction approval from a transaction host computer associated with the machine.

Claims

1. At least one computer readable medium comprising non-transitory computer executable instructions that when executed by at least one computer cause the at least one computer to carry out a method comprising:

(a) operating the at least one computer to cause at least one notification message to be sent to a personal mobile device of a customer having a customer account with a financial entity associated with the at least one computer,

wherein the at least one notification message provides information that the customer account has been deactivated by the financial entity as a result of suspicious activity involving the customer account,

wherein when the customer account is deactivated, the customer account has a non active status,

wherein while the customer account has the non active status, the customer account remains open but transactions attempted therewith are prevented from being approved by the financial entity;

(b) subsequent to (a), operating the at least one computer to receive at least one reactivation message sent from the personal mobile device,

wherein the at least one reactivation message includes a request that the customer account be reactivated,

wherein the at least one reactivation message includes verification data usable to verify that the customer is a person authorized to reactivate the customer account,

wherein the at least one reactivation message is independently received by the at least one computer without any intermediate assistance provided by a human service provider to either the customer or the at least one computer;

(c) automatically operating the at least one computer responsive at least in part to (b), to cause the customer account to be reactivated,

wherein when the customer account is reactivated, the customer account has an active status,

wherein while the customer account has the active status, transactions attempted therewith are allowed to be approved by the financial entity; and

(d) operating the at least one computer subsequent to (c) and while the customer account retains the active status, to allow at least one transaction attempted with the customer account to be approved by the financial entity.

2. The at least one computer readable medium according to claim 1 wherein (d) includes operating the at least one computer to allow the financial entity to approve a cash dispense transaction attempted at an automated banking machine,

wherein the machine is part of a banking system that includes a plurality of cash dispensing automated banking machines,

wherein the machine includes a cash dispenser operable to cause currency notes to be dispensed from the machine,

wherein the machine includes at least one reader operable to read user data corresponding to the customer account,

wherein the at least one reader includes a card reader and a biometric reader,

wherein the machine includes at least one processor,

wherein the at least one processor is operative during a transaction to

cause card data to be read from a user card through operation of the card reader, and

cause biometric data to be read from a user through operation of the biometric reader,

wherein the at least one processor is operative to cause read card data to be compared with card information stored in an authorized machine user information data store,

wherein the at least one processor is operative to cause read biometric data to be compared with biometric information stored in the authorized machine user information data store,

wherein the at least one processor is operable to allow an authorized machine user to carry out the cash dispense transaction on the customer account responsive at least in part to:

computer-determined correspondence between the read card data and stored card information,

computer-determined correspondence between the read biometric data and stored biometric information, and

computer-determined correspondence between the read card data and the read biometric data.

3. The at least one computer readable medium according to claim 1 wherein (c) includes operating the at least one computer to both cause the customer account to be automatically reactivated and cause at least one data store to indicate that the customer account has the active status.

4. At least one computer readable medium comprising non-transitory computer executable instructions that when executed by at least one computer cause the at least one computer to carry out a method comprising:

(a) operating the at least one computer to receive at least one account reactivation request message sent from a personal mobile device of a customer having a financial account with a financial entity which is associated with the at least one computer,

wherein the at least one account reactivation request message is independently received by the at least one computer both;

without any intermediate human assistance provided to either the customer or the at least one computer, and

while the account is deactivated as a result of suspicious activity involving the account,

wherein the at least one account reactivation request message includes customer verification data usable to authorize reactivation of the account,

wherein when deactivated, the account has a non active status,

wherein while having the non active status, the account remains open but the at least one computer prevents transactions attempted on the account from being approved by the financial entity,

wherein when reactivated, the account has an active status,

wherein while having the active status, the account remains open and the at least one computer allows transactions attempted on the account to be approved by the financial entity;

(b) operating the at least one computer responsive at least in part to the at least one account reactivation request message received in (a), to cause without any intermediate human assistance provided to either the customer or the at least one computer, the account to be reactivated; and

(c) operating the at least one computer while the account has the active status caused in (b), to allow at least one transaction attempted on the account to be approved by the financial entity.

5. The at least one computer readable medium according to claim 4 wherein (c) includes operating the at least one computer to allow the financial entity to approve a cash dispense transaction attempted at an automated banking machine that includes at least one reader and a cash dispenser,

wherein the at least one reader is operable to read user data corresponding to the account,

wherein the cash dispenser is operable to dispense currency notes,

wherein the machine is operable to carry out the cash dispense transaction on the account responsive at least in part to computer-determined correspondence between user data read by the at least one reader and the account.

6. The at least one computer readable medium according to claim 4 and further comprising:

(d) prior to (a), operating the at least one computer to receive a deactivation message sent from at least one processor of the financial entity as a result of suspicious activity involving the account; and

(e) operating the at least one computer responsive at least in part to the deactivation message received in (d), to deactivate the account;

wherein (b) causes reactivation of the account that was deactivated in (e).

7. The at least one computer readable medium according to claim 4 wherein (a) includes receiving the at least one account reactivation request message with an automated banking machine.

8. The at least one computer readable medium according to claim 4 wherein (b) includes operating the at least one computer to cause at least one notification message to be sent to the personal mobile device,

wherein the at least one notification message provides information that the account was reactivated by the financial entity.

9. The at least one computer readable medium according to claim 4 wherein (b) includes operating the at least one computer to modify at least one data store to indicate that the account has the active status, and further comprising:

(d) subsequent to (b), operating the at least one computer to determine from the at least one data store that the account has the active status;

wherein (c) includes allowing at least one transaction to be approved responsive at least in part to the determination in (d).

10. The at least one computer readable medium according to claim 4 wherein the personal mobile device comprises a smart phone, and wherein (a) includes operating the at least one computer to receive at least one account reactivation request message sent by operation of the smart phone.

11. The at least one computer readable medium according to claim 4 and further comprising:

(d) prior to (a), operating the at least one computer to cause to be sent to the personal mobile device, at least one notification message which provides information that the account was deactivated by the financial entity as a result of suspicious activity involving the account;

wherein (b) includes operating the at least one computer to cause reactivation of the account that was deactivated by the financial entity as a result of suspicious activity involving the account.

12. The at least one computer readable medium according to claim 4 wherein the at least one computer includes a server, and wherein (a), (b), and (c) include operation of the server.

13. The at least one computer readable medium according to claim 4 wherein the at least one computer is part of a security system that provides customer account control availability,

wherein the security system includes computer executable instructions that enable the customer, without human service provider assistance, to independently selectively deactivate and reactivate the account while remaining open,

wherein the instructions enable the customer to use the personal mobile device to both reactivate the account generally immediately prior to a transaction and then deactivate the account generally immediately after the transaction,

wherein step (a) includes receiving responsive to operation of the personal mobile device, at least one message to reactivate the account.

14. Apparatus comprising:

at least one computer of a security system that provides customer account control availability,

wherein the at least one computer includes computer executable instructions,

wherein the instructions enable a customer,

having a financial account with a financial entity associated with the security system,

to selectively use a personal mobile device to cause,

 

without any intermediate human assistance provided to either the customer or the at least one computer,

the at least one computer to deactivate and reactivate the account,

 

wherein the account when reactivated has an active status, wherein while having the active status;

 

the account remains open and the at least one computer allows transactions attempted on the account to be approved by the financial entity, and

 

the account is deactivatable by the at least one computer responsive at least in part to the at least one computer receiving an authorized deactivation message, including an authorized deactivation message resulting from suspicious activity involving the account,

 

wherein the account when deactivated has a non active status, wherein while having the non active status;

 

the account remains open but the at least one computer prevents transactions attempted on the account from being approved by the financial entity, and

 

the account is reactivatable by the at least one computer responsive at least in part to the at least one computer receiving an authorized reactivation message,

wherein the instructions allow the customer to cause reactivation of the account, including when the account has a non active status as a result of suspicious activity involving the account,

wherein the instructions allow the customer to cause both reactivation of the account generally immediately prior to a transaction and then deactivation of the account generally immediately after the transaction,

wherein the at least one computer is operable to independently receive without any intermediate human assistance provided to either the customer or the at least one computer, an account reactivation request sent from the personal mobile device,

wherein the account reactivation request includes customer verification data usable to identify the account reactivation request as an authorized reactivation message,

wherein the at least one computer is configured to operate responsive at least in part to receiving the authorized reactivation message while the account has the non active status, to cause the account to be reactivated,

wherein the at least one computer is operable to independently receive without any intermediate human assistance provided to either the customer or the at least one computer, an account deactivation request sent from the personal mobile device,

wherein the account deactivation request includes customer verification data usable to identify the account deactivation request as an authorized deactivation message,

wherein the at least one computer is configured to operate responsive at least in part to receiving the authorized deactivation message while the account has the active status, to cause the account to be deactivated.

15. The apparatus according to claim 14 wherein the at least one computer is operable to cause at least one account status message to be sent to an automated banking machine which includes at least one reader operable to read user data corresponding to a customer account, a cash dispenser operable to dispense currency notes, and at least one machine processor operable to carry out a cash dispense transaction on the customer account responsive at least in part to computer-determined correspondence between user data read by the at least one reader and the account,

wherein the at least one account status message indicates to the machine whether the customer account is available or unavailable to conduct a transaction thereon.

16. The apparatus according to claim 15 wherein the automated banking machine is operable to receive the account reactivation request from the personal mobile device, and wherein the at least one computer is operable to receive the account reactivation request from the machine.

17. The apparatus according to claim 14 wherein the at least one computer is operable to cause to be sent to the personal mobile device, at least one notification message which indicates that the account was deactivated by the financial entity as a result of suspicious activity involving the account.

18. The apparatus according to claim 14 wherein the at least one computer is operable to cause to be sent to the personal mobile device, at least one notification message which indicates that the account was reactivated.

19. The apparatus according to claim 14 wherein the personal mobile device comprises a smart phone,

wherein the at least one computer is operable to receive the account reactivation request from the smart phone,

wherein the at least one computer is operable to receive the account deactivation request from the smart phone.

20. The apparatus according to claim 14 wherein the at least one computer includes at least one server associated with at least one data store that includes status information on each of a plurality of currently open accounts, including the account,

wherein for each respective account, the status information indicates whether the respective account has an active status or a non active status,

wherein the at least one computer is operative to modify the status information in the at least one data store.