Semi-automated intermodal voice to data transcription method and apparatus

• US 8,583,430 B2
• Filed: 09/06/2002
• Issued: 11/12/2013
• Est. Priority Date: 09/06/2001
• Status: Expired due to Term

• Current Assignee: Andy Estes, Avila J. Albert, Baird Juckett, Brian Johnson, Don Ruth, Jason Sackett, Lev Elbert, Mark Famiglio, Michael Stipe, Norman Worthington, Rob Lincoln, Russ Saul
• Original Assignee: Andy Estes, Avila J. Albert, Baird Juckett, Brian Johnson, Don Ruth, Jason Sackett, Lev Elbert, Mark Famiglio, Michael Stipe, Norman Worthington, Rob Lincoln, Russ Saul
• Inventors: Avila, J. Albert, Elbert, Lev, Estes, Andy, Famiglio, Mark, Johnson, Brian, Sackett, Jason, Saul, Russ, Worthington, Norman, Juckett, Baird, Lincoln, Rob, Ruth, Don, Stipe, Michael
• Primary Examiner(s): Armstrong, Angela A
• Application Number:
  US10/236,683
• Publication Number:
  US 20030125950A1
• Time in Patent Office: 4,085 Days
• Field of Search: 704/235, 704/270, 704/260, 704/270.1
• US Class Current: 704/235
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04L 67/306 User profiles

Abstract

A semi-automated, intermodal transcription-formatted data input system utilizing one or more interconnected servers which receive communications links. The system identifies and validates a user, and receives, accepts and sends voice files to a distributed processing location where operators are assigned transcription tasks. The voice input from the user is transcribed according to a predefined format for that user which takes voice input information provided and transcribes it into user-defined data fields for retransmission to that user over a preferred communications system. A user may dictate predefined formatted information such as appointments, objective checklists such as a to-do list, contact information or other predefined data formats for processing and retransmission to the same user or other defined users for entry in an operating system or application desired by that user. Retransmission may be over conventional voice lines, internet or wireless internet or wireless data devices such as disclosed in the preferred embodiment.

Claims

1. A transcription to data delivery system comprising:

a transcription server for receiving and processing voice information to be transcribed, said server also containing user specific profile information including user personal information requirements whereby said personal information requirements are comprised of specific data fields required for the user'"'"'s personal digital assistant for calendar, phonebook and to-do information entry;

communication apparatus connected to the transcription server for receiving communication from users, the communication apparatus adapted for receiving user voice information;

wherein, over the communication apparatus, the transcription server receives from a user substantially voice-based information to be transcribed, selects and alerts a transcription technician from preprogrammed selection criteria, sends the substantially voice-based information to the transcription technician, said voice-based information including user instructions to transcription technician as to entry of information into parsed user preferred format fields in accordance with said specific data fields required for the user'"'"'s personal digital assistant for calendar, phonebook and to-do information entry;

thereafter a transcribed version of the substantially voice-based information from the transcription technician is parsed into user predefined data field formats specifically required for direct entry into said user'"'"'s information device by delivery to the user in the specific format required by the user'"'"'s personal information device;

wherein the parsed predefined format is communicated automatically to the user'"'"'s personal information device for direct entry into said device;

wherein multiple locations are incorporated to accept the output from the said transcription server based on preprogrammed selection criteria;

wherein said selection criteria is related to the data field format preassigned to the user and corresponds to the user'"'"'s specific personal information device requirements for data entry;

wherein further the information forwarded by said transcription server is accompanied by the user specific profile information including user personal information requirements defining the specific data fields required for the user'"'"'s personal digital assistant for calendar, phonebook and to-do information entry.

2. A method of delivering information from voice to preformatted data transcribed to be automatically entered into a user'"'"'s data organizing system in the user'"'"'s personal digital assistant comprised of the steps of:

Storing information regarding a user'"'"'s desired data delivery format wherein said data delivery format is comprised of specific data fields required for the user'"'"'s personal digital assistant for calendar, phonebook and to-do information entry;

storing information regarding said user'"'"'s identity and security information;

receiving voice instructions over a telecommunications system from said user as to desired input related to said desired data delivery format;

wherein said voice instructions provide information regarding what part of said voice information shall relate to the user'"'"'s desired data delivery format;

comparing said user'"'"'s identity with said stored information to determine required transcription format for said user corresponding to the user'"'"'s desired data delivery format;

transcribing said voice instructions in accordance with said information about the required transcription format for said user; and

transmitting said formatted information to said user to be automatically delivered into said user'"'"'s data organizing system;

wherein said user'"'"'s desired data delivery format includes to-do lists;

wherein said user'"'"'s desired data delivery format further includes calendar entry information;

wherein said defined user data format further includes address book entry information; and

wherein the said specific data fields required for the user'"'"'s personal digital assistant for calendar, phonebook and to-do information entry are populated into the corresponding field using the user'"'"'s desired data delivery format.

3. A method of voice to data information conversion and delivery for transcribing voice instructions into data fields suitable for direct entry into a user'"'"'s personal digital assistant including the steps of:

assignment of identification criteria to a user to relate to the data field requirements of that user'"'"'s personal digital assistant and to associate said user with the data field requirements of the user'"'"'s personal digital assistant, wherein said data field requirements are comprised of specific data fields required for the user'"'"'s personal digital assistant for calendar, phonebook and to-do information entry;

storing the data field requirements of that user'"'"'s personal digital assistant to allow for direct entry of transcribed voice information without intervention by the user;

providing user voice information by telephone to a transcription server to record the voice information;

said voice information including user information parsed by the user to relate to user'"'"'s data fields;

forwarding said voice information associated with the said user'"'"'s data field requirements to a remote location for transcribing;

transcribing the said voice information by parsing said information into said data fields specifically required by the user'"'"'s personal digital assistant data field requirement; and

returning the parsed data by communications means to the user'"'"'s personal digital assistant for direct entry into the data field required by the user'"'"'s personal digital assistant;

wherein said data field requirement of the user'"'"'s personal digital assistant is a to-do list;

said data field requirement of the user'"'"'s personal digital assistant is a telephone contact list;

and wherein further said data field requirement of the user'"'"'s personal digital assistant is comprised of data for a calendar entry; and

wherein said data fields required for the user'"'"'s personal digital assistant for calendar, phonebook and to-do information entry are automatically populated into the predefined field for each of the to-do, telephone contact and calendar entry information.