System and method for emergency communications through a set-top box
First Claim
Patent Images
1. A method for sending an emergency communication from a set-top box, the method comprising:
- associating a user and a location of the user with the set-top box;
receiving an indicator of an emergency utilizing the set-top box, wherein the indicator is enabled to be generated utilizing (1) sensors integrated with the set-top box, and (2) user input received through a menu presented to the user by the set-top box, wherein the menu presents the user options to select between an emergency interface and a self-help menu, wherein the emergency interface is configured to receive the indicator, and wherein the self-help menu provides a nested menu to allow the user to indicate a nature of emergency and displays associated content to assist the user in dealing with the emergency;
determining the user and the location associated with the set-top box in response to receiving the indicator;
generating an emergency communication as a discrete message utilizing the set-top box in response to receiving the indicator, wherein the emergency communication indicates the user and the location associated with the set-top box if determinable; and
sending the emergency communication from the set-top box as the discrete message, wherein the emergency communication is sent as the discrete message through a media network in communication with the set-top box in response to receiving the indicator.
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Abstract
A system and method for sending an emergency communication from a set-top box. A user and location of the user is associated with the set-top box. An indicator of an emergency is received through the set-top box. The user and the location associated with the set-top box are determined in response to receiving the indicator. A database returns the user and the location utilizing an identifier of the set-top box. An emergency communication is sent indicating the location through a media network in communication with the set-top box.
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Citations
21 Claims
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1. A method for sending an emergency communication from a set-top box, the method comprising:
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associating a user and a location of the user with the set-top box; receiving an indicator of an emergency utilizing the set-top box, wherein the indicator is enabled to be generated utilizing (1) sensors integrated with the set-top box, and (2) user input received through a menu presented to the user by the set-top box, wherein the menu presents the user options to select between an emergency interface and a self-help menu, wherein the emergency interface is configured to receive the indicator, and wherein the self-help menu provides a nested menu to allow the user to indicate a nature of emergency and displays associated content to assist the user in dealing with the emergency; determining the user and the location associated with the set-top box in response to receiving the indicator; generating an emergency communication as a discrete message utilizing the set-top box in response to receiving the indicator, wherein the emergency communication indicates the user and the location associated with the set-top box if determinable; and sending the emergency communication from the set-top box as the discrete message, wherein the emergency communication is sent as the discrete message through a media network in communication with the set-top box in response to receiving the indicator. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A emergency communication system, the system comprising:
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one or more media networks operable to communicate an emergency communication; a set-top box operable to communicate with the one or more media networks, the set-top box being operable to communicate media content to a display for display to a user, receive an indicator of an emergency, generate the emergency communication as a discrete message, and send the emergency communication as the discrete message from the set-top box through the one or more media networks, wherein the indicator is enabled to be generated by the set-top box utilizing (1) sensors integrated with the set-top box, and (2) user input received through a menu presented to the user by the set-top box, wherein the menu presents the user options to select between an emergency interface and a self-help menu, wherein the emergency interface is configured to receive the indicator, and wherein the self-help menu provides a nested menu to allow the user to indicate a nature of emergency and displays associated content to assist the user in dealing with the emergency; and a communications management system in communication with the set-top box through the media network, the communications management system being operable to receive the emergency communication from the user, add user information and location information associated with the set-top box to the emergency communication, and send the emergency communication as the discrete message to an emergency service provider associated with a location of the user determined from the location information. - View Dependent Claims (15, 16, 17)
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18. A set-top box for sending emergency communications comprising:
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a user interface operable to receive user input indicating an emergency; sensors integrated with the set-top box operable to detect the emergency; emergency logic in communication with the user interface, wherein the emergency logic is operable to determine user information and location information associated with the set-top box and generate an emergency communication as a discrete message indicating the user information, the location information, and the emergency, and wherein the user interface provides the user options to select between an emergency interface and a menu, wherein the emergency interface is configured to receive an indicator of the emergency, and wherein the menu including a self-help menu that allows the user to indicate a nature of emergency and displays associated content to assist the user in dealing with the emergency; and a transceiver in communication with the emergency logic, the transceiver being operable to send the emergency communication from the set-top box as the discrete message to one or more media networks for routing to an emergency service provider serving a location of the user. - View Dependent Claims (19, 20, 21)
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Specification