Pharmacy tracking system with automatically-entered customer transaction information
First Claim
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1. A method of conducting a transaction involving transfer of a filled prescription order from a pharmacy to a customer, the method comprising:
- a computer system automatically detecting that a filled prescription order is available for transfer from the pharmacy to the customer by the computer system detecting the presence of the filled prescription in a pharmacy storage area and automatically correlating the filled prescription with the customer; and
upon detection that the filled prescription order is available for transfer from the pharmacy to the customer, at least one of;
automatically notifying the customer that the filled prescription order is available for transfer from the pharmacy to the customer,automatically populating a form with at least one piece of customer information, the form intended for signature by the customer to signify transfer of the filled prescription order from the pharmacy to the customer,automatically providing a sale price for the filled prescription order,automatically providing information about the filled prescription order, andautomatically updating an inventory of filled prescription orders stored within the pharmacy.
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Abstract
A method of conducting a transaction involving transfer of a filled prescription order from a pharmacy to a customer. The method includes detecting that the filled prescription order is available for transfer from the pharmacy to the customer. Upon detecting that the filled prescription order is available for transfer from the pharmacy to the customer, the method automatically completes at least one process for facilitating the transfer of the filled prescription order to the customer.
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Citations
25 Claims
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1. A method of conducting a transaction involving transfer of a filled prescription order from a pharmacy to a customer, the method comprising:
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a computer system automatically detecting that a filled prescription order is available for transfer from the pharmacy to the customer by the computer system detecting the presence of the filled prescription in a pharmacy storage area and automatically correlating the filled prescription with the customer; and upon detection that the filled prescription order is available for transfer from the pharmacy to the customer, at least one of; automatically notifying the customer that the filled prescription order is available for transfer from the pharmacy to the customer, automatically populating a form with at least one piece of customer information, the form intended for signature by the customer to signify transfer of the filled prescription order from the pharmacy to the customer, automatically providing a sale price for the filled prescription order, automatically providing information about the filled prescription order, and automatically updating an inventory of filled prescription orders stored within the pharmacy. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method of conducting a transaction involving transfer of a filled prescription order a pharmacy to a customer, the method comprising:
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receiving the prescription order at a first location upstream of the storage area; operably securing the tag to the prescription order upstream of the storage area, the tag having a unique identifier that is machine-readable by a first location tag reader in proximity to the tag regardless of the orientation of the tag relative to the first tag reader; associating the unique identifier of the tag with the first and second saved identifiers in a computer system, the computer system including a computer-readable memory device; moving the prescription order by hand to a second location within the pharmacy for manual filling upstream of the storage area, the second location having a second location tag reader in communication with the computer system; automatically detecting the presence of the prescription order at the second location by reading the unique identifier of the tag with the second location tag reader regardless of the orientation of the tag and automatically recording in the computer system the location of the prescription order at the second location for the manual filling; moving the filled prescription order along a workflow stream by moving the prescription order by hand between a plurality of physically spaced apart locations to manually fill the prescription order; moving the filled prescription order by hand to the storage area defined by the one of an array of compartments, each compartment having a corresponding compartment tag reader that is in communication with the computer system and is operable to read the unique identifier of the tag on the filled prescription order regardless of the orientation of the tag, automatically tracking the prescription order within the pharmacy as the prescription order moves along the workflow stream to become a filled prescription order and automatically tracking which of the plurality of compartments in which the filled prescription order is stored; detecting that a filled prescription order is available for transfer from the pharmacy to the customer; and upon detection that the filled prescription order available for transfer from the pharmacy to the customer, at least one of; automatically notifying the customer that the filled prescription order is available for transfer from the pharmacy to the customer, automatically populating a form with at least one piece of customer information, the form intended for signature by the customer to signify transfer of the filled prescription order from the pharmacy to the customer, automatically providing a sale price for the filled prescription order, automatically providing medical information about the filled prescription order, and automatically updating an inventory of filled prescription orders stored within the pharmacy wherein associating the unique identifier of the tag with the first and second saved identifiers and automatically detecting the presence of the prescription order are performed by or under control of the computer system.
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17. A method of conducting a transaction involving transfer of a filled prescription order from a pharmacy to a customer, the method comprising:
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manually depositing a filled prescription order into a storage area for storage; a computer system automatically detecting removal of the filled prescription order from the storage area; and upon detecting removal of the filled prescription order from the storage area, the computer system automatically obtaining transaction information to facilitate transfer of the filled prescription order from the pharmacy to the customer. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24)
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25. A method of conducting a transaction involving transfer of a filled prescription order from a pharmacy to a customer, the method comprising:
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receiving a prescription order that becomes the filled prescription order; moving the prescription order along a workflow stream by moving the prescription order by hand between a plurality of physically spaced apart locations to manually fill the prescription order; automatically tracking the prescription order within the pharmacy as the prescription order moves along the workflow stream to become the filled prescription order; a computer system automatically detecting that the filled prescription order is available for transfer from the pharmacy to the customer; upon detection that the filled prescription order is available for transfer from the pharmacy to the customer, automatically notifying the customer that the filled prescription order is available for transfer from the pharmacy to the customer; depositing the filled prescription order into storage; receiving a pick-up request for the filled prescription order from the customer; detecting removal of the filled prescription order from storage; and upon detecting removal of the filled prescription order from storage, performing each of; automatically obtaining and populating a form with at least one piece of customer information, the form intended for signature by the customer to signify transfer of the filled prescription order from the pharmacy to the customer, automatically providing a sale price for the filled prescription order, automatically providing medical information about the filled prescription order, and automatically updating an inventory of filled prescription orders stored within the pharmacy.
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Specification