Highlighting of voice message transcripts
First Claim
1. A computer-implemented voice mail method, comprising:
- obtaining an electronic audio file of a recorded user message directed to a telephone user;
automatically generating a transcript of the recorded user message;
in response to receipt of a first spoken phrase from a user of a computing device on which the electronic audio file is played, identifying (a) a first category to which the first spoken phrase is directed, (b) first one or more words in the transcript that correspond to the first category, and (c) a first command that corresponds to the first category; and
providing data to cause the identified first command to be performed automatically using the identified first one or more words as parameters for the identified command;
wherein the first spoken phrase does not identify the one or more words in the transcript.
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Accused Products
Abstract
A computer-implemented voice mail method includes obtaining an electronic audio file of a recorded user message directed to a telephone user, automatically generating a transcript of the recorded user message, and identifying locations in the transcript in coordination with timestamps in the recorded user message so that successive portions of the transcript can be highlighted in coordination with playing of the recorded user message. The method also include identifying one or characteristics of the message using meta data relating to the recorded user message, and storing the recorded user message and information about the identified locations of the recorded user message.
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Citations
37 Claims
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1. A computer-implemented voice mail method, comprising:
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obtaining an electronic audio file of a recorded user message directed to a telephone user; automatically generating a transcript of the recorded user message; in response to receipt of a first spoken phrase from a user of a computing device on which the electronic audio file is played, identifying (a) a first category to which the first spoken phrase is directed, (b) first one or more words in the transcript that correspond to the first category, and (c) a first command that corresponds to the first category; and providing data to cause the identified first command to be performed automatically using the identified first one or more words as parameters for the identified command; wherein the first spoken phrase does not identify the one or more words in the transcript. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 36, 37)
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9. A computer-implemented voice mail system, comprising:
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an audio file data store storing a plurality of digitized voice mail message directed to one or more users of the voice mail system; a transcript data store storing a plurality of voice mail transcripts, each corresponding to a voice mail message stored in the audio file data store; and a voice mail player including an audio player and a transcript manager programmed to; in response to receipt of a first spoken phrase from a user, identify (a) a first category to which the first spoken phrase is directed, (b) first one or more words in the transcript that correspond to the first category, and (c) a first command that corresponds to the first category; and provide data to cause the identified first command to be performed automatically using the identified first one or more words as parameters for the identified command; wherein the first spoken phrase does not identify the one or more words in the transcript. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17)
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18. A computer-implemented voice mail system, comprising:
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an audio file data store storing a plurality of digitized voice mail message directed to one or more users of the voice mail system; a transcript data store storing a plurality of voice mail transcripts, each corresponding to a voice mail message stored in the audio file data store; and means for, in response to receipt of a first spoken phrase from a user, identifying (a) a first category to which the first spoken phrase is directed, (b) first one or more words in the transcript that correspond to the first category, and (c) a first command that corresponds to the first category; and providing data to cause the identified first command to be performed automatically using the identified first one or more words as parameters for the identified command; wherein the first spoken phrase does not identify the one or more words in the transcript.
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19. A computer-implemented method, comprising:
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displaying textual content on a computing device, the textual content containing one or more terms that each have associated with them a content type that corresponds to a category to which the particular term is directed; receiving a first spoken phrase from a user of a computing device; identifying, in response to receiving the first spoken phrase, (a) a first category to which the first spoken phrase is directed, (b) first one or more words in the textual content that correspond to the first category, and (c) a first command that corresponds to the first category; and causing the identified first command to be performed automatically using the identified first one or more words as parameters for the identified command; wherein the first spoken phrase does not identify the one or more words in the textual content. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27)
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28. A computer-implemented system, comprising:
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a text document data store storing one or more textual documents, the textual documents including one or more terms that each have associated with them a content type that corresponds to a category to which the particular term is directed; an interface programmed to display a textual document and to receive a first spoken phrase from a user; and a command correlator to; identify, in response to receiving the first spoken phrase, (a) a first category to which the first spoken phrase is directed, (b) first one or more words in the textual document that correspond to the first category, and (c) a first command that corresponds to the first category; and cause the identified first command to be performed automatically using the identified first one or more words as parameters for the identified command; wherein the first spoken phrase does not identify the one or more words in the textual document. - View Dependent Claims (29, 30, 31, 32, 33, 34, 35)
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Specification