Method and apparatus for indicating a caller's intent

• US 8,594,318 B2
• Filed: 11/22/2006
• Issued: 11/26/2013
• Est. Priority Date: 11/23/2005
• Status: Expired due to Fees

• Current Assignee: Alice Wen-Chi Liang, Anna P. Liang, Barry C. Liang, Bessy Wen-Han Liang
• Original Assignee: Alice Wen-Chi Liang, Anna P. Liang, Barry C. Liang, Bessy Wen-Han Liang
• Inventors: Liang, Bessy Wen-Han, Liang, Alice Wen-Chi, Liang, Anna P., Liang, Barry C.
• Primary Examiner(s): Nguyen, Duc
• Assistant Examiner(s): SHARIFZADEH, IBRAHAM KALEL
• Application Number:
  US11/562,922
• Publication Number:
  US 20070121860A1
• Time in Patent Office: 2,561 Days
• Field of Search: 379/373.03, 37937301-37602
• US Class Current: 379/373.03
• CPC Class Codes: H04M 1/715 using two or more extensions per line cordless telephones H04M1/725
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

When a number of users share one telephone number, the present invention indicates who the callee (the person the caller wants to talk to) is, with personalized rings and information shown on a display, so as to allow each user to quickly identify calls directed to him/her. A mobile phone user could inform the callee his/her intent and/or the urgency level of the call by selecting from options provided by the callee reflecting the callee'"'"'s preferences.

Claims

1. A method for communicating a caller'"'"'s intent to a plurality of users sharing a phone number, the method comprising:

(a) providing an intent-indicating apparatus comprising a microprocessor, a memory, a display screen and an input mechanism enabling users of a telephone to store personalized information in the memory and/or to select personalized information from the memory;

(b) storing by a plurality of users or by any other party at least one of an alert preference or a personal display image preference as the personalized information, wherein each user is assigned an ID code associated with the personalized information;

(c) answering an incoming call with an announcement requesting a caller to identify one of the users by ID code; and

(d) in response to an ID code selected by the caller, triggering at least one of the playing of the alert preference stored as personalized information by the user associated with the ID code or the displaying on the display screen of the display image stored as personalized information by the user associated with the ID code;

(e) storing by the intent-indicating apparatus the identification information of the user identified by the caller and the identification information of the caller for subsequent browsing by the user, such that when browsing the incoming call information stored for each incoming call, the user is capable of avoiding browsing stored information describing other incoming calls indicated by the respective callers as being intended for the other users;

wherein the identification information of the user includes at least one of the user ID or other text or code identifier;

wherein the identification information of the caller includes at least one of the phone number of the caller, the caller ID of the caller, the name of the caller, or any other text or code identifier;

wherein the incoming call information includes at least one of the identification information of the user, identification information of the caller, date of the incoming call, time of the incoming call, message-to-callee, or code indicating a context or level of urgency of the incoming call selected by the caller.

2. The method of claim 1, further comprising:

imitating an OFF HOOK signal by the intent-indicating apparatus when a caller calls one of the users.

3. The method of claim 1, further comprising:

individual ones of the users storing a personalized greeting and/or selecting from preconfigured greetings as a part of the personalized information, and associating the greetings with the associated user ID codes.

4. The method of claim 3, further comprising:

upon a caller calling and selecting the ID of one of the users, playing by the intent-indicating apparatus the greeting associated with the user, and asking the caller to leave a message to the called user; and

storing the message with identification of the called user.

5. The method of claim 1, wherein the alert preference setting is selected by a user storing personalized information and/or selected from preconfigured personalized information from stored files comprising ring tones, music, lights of varying colors, vibrations at different frequencies, or voice.

6. The method of claim 1, wherein the personal display image is selected from stored files comprising code, picture, icon, image, cartoon or text.

7. The method of claim 1 further comprising a function enabling a caller to indicate a context or urgency level, triggering an alarm by the apparatus, the alarm associated with the context or urgency level indicated by the caller.

8. The method of claim 7 wherein the alarm may be at least one of a ring tone, music, light of varying color, vibration of a certain frequency, or voice.

9. The method of claim 1, wherein for each of the two or more users, incoming call information describing an incoming call identified by a respective caller as intended for the user is stored in a data structure associated with the user.

10. The method of claim 9, wherein the data structure associated with the user stores the personalized information of the user.

11. The method of claim 1, wherein for each user the ID code associated with the personalized information stored for the user is a name of the user or any other text identifier.

12. The method of claim 1, wherein in response to receipt of the incoming call, the intent-indicating apparatus automatically answers the incoming call with the announcement requesting the caller to identify one of the users by ID code, and avoids making a determination of an identification of the caller, such that the alert preference that is played and/or the display image that is displayed are only based on the ID code selected by the caller without reference to the identification of the caller.

13. The method of claim 1, wherein the alert preference is a vibration and a frequency of the vibration is automatically selected from a plurality of preconfigured vibration frequencies based on a context or level of urgency of the incoming call selected by the caller.

14. The method of claim 13, wherein the context or level of urgency of the incoming call is selected by the caller in response to instructions played for the caller, wherein the instructions are prerecorded by the user identified by the caller.

15. The method of claim 14, wherein the instructions are stored at a recorder of the intent-indicating apparatus, with a code representing the instructions saved at the memory of the intent-indicating apparatus.

16. The method of claim 1, wherein attribute data is stored for the user, the attribute data including the ID code associated with the user, wherein the ID code includes at least one of a name or a department.

17. The method of claim 1, wherein attribute data is stored for the user, the attribute data including at least one of a instructions-to-caller, message-to-callee, or greeting-to-caller.

18. The method of claim 1, wherein attribute data is stored for the user, the attribute data including incoming call information, wherein the incoming call information includes at least one of the identification information of the user, identification information of the caller, date of the incoming call, time of the incoming call, message-to-callee, or code indicating a context or level of urgency of the incoming call selected by the caller.

19. The method of claim 5, wherein differences in frequencies include at least one of a difference in duration, recurrence, intensity, or pattern.

20. The method of claim 8, wherein a certain frequency comprises at least one of a certain duration, recurrence, intensity, and pattern.

21. The method of claim 1, further comprising:

in response to an ID code selected by the caller, triggering any number, combination, and sequence of alert preferences and display images associated with the ID code.

22. The method of claim 1, further comprising:

in response to an ID code selected by the caller, displaying on the display screen incoming call information;

wherein the incoming call information includes at least one of the identification information of the user, identification information of the caller, date of the incoming call, time of the incoming call, message-to-callee, or code indicating a context or level of urgency of the incoming call selected by the caller.

23. An apparatus for indicating a caller'"'"'s intent to a plurality of users sharing a phone number, the apparatus comprising:

a microprocessor, a memory, a display screen and an input mechanism enabling users of a telephone to store personalized information in the memory and/or to select personalized information from the memory, the personalized information comprising at least a preference for an alert and/or a preference for a personal display image;

an interface to a telephone network; and

a programmed microprocessor providing;

a function associating an ID code with each user;

a function enabling answering an incoming call with an announcement requesting a caller to identify one of the users by ID code;

a function enabling at least one of playing the alert preference stored as personalized information by the user associated with the ID code, playing the preconfigured alert preference associated with the ID code, displaying on the display screen the display image stored as personalized information by the user associated with the ID code, or displaying on the display screen the preconfigured display image associated with the ID code;

a function associating an ID code with the identification information of the user identified by the caller and the identification information of the caller for subsequent browsing by the user, such that when browsing the incoming call information stored for each incoming call, the user is capable of avoiding browsing stored information describing other incoming calls indicated by the respective callers as being intended for the other users;

wherein the identification information of the user includes at least one of the user ID or other text or code identifier;

wherein the identification information of the caller includes at least one of the phone number of the caller, the caller ID of the caller, the name of the caller, or any other text or code identifier;

wherein the incoming call information includes at least one of the identification information of the user, identification information of the caller, date of the incoming call, time of the incoming call, message-to-callee, or code indicating a context or level of urgency of the incoming call selected by the caller.

24. The apparatus of claim 23, further comprising a function enabling playing a stored greeting to a caller, the stored greeting recorded by the user or pre-recorded by a third party associated with an ID code selected by a caller.

25. The apparatus of claim 24, wherein the stored greeting requests the caller to leave a message to be stored by the apparatus in the memory associated with the identification of the of the user.

26. The apparatus of claim 23, wherein the alert preference may be at least one of a ring tone, music, light of varying color, vibration of a certain frequency, or voice.

27. The apparatus of claim 23, wherein the personal display image may be at least one of a code, picture, icon, image, cartoon or text.

28. The apparatus of claim 23 further comprising a function enabling a caller to indicate a context or urgency level, triggering an alarm by the apparatus, the alarm associated with the context or urgency level indicated by the caller.

29. The apparatus of claim 28, wherein the alarm may be at least one of a ring tone, music, light of varying color, vibration of a certain frequency, or voice.

30. The apparatus of claim 26, wherein a certain frequency comprises at least one of a certain duration, recurrence, intensity, and pattern.

31. The apparatus of claim 29, wherein a certain frequency comprises at least one of a certain duration, recurrence, intensity, and pattern.