Missed call integration with voicemail and granular access to voicemail
First Claim
1. In a telephone device, a method comprising:
- receiving a call from a caller, wherein the call has an associated unique notification identifier (NID);
in response to the call not being answered at the telephone device, forwarding the call to a message storage facility at which the caller is allowed to leave a message, wherein the message is one or more of a voicemail, a video message, and a text message;
in response to the caller leaving the message, associating the NID with the message;
placing the NID within a missed call log to provide unequivocal identification of a corresponding missed call;
displaying a notification of the message along with the NID on a display device, such that unequivocal identification of a source of the message is provided;
in response to detecting initiation of a return call to a phone number corresponding to the NID associated with a missed call that has a voicemail message notification displayed along with the NID in the missed call log;
determining if there is a voicemail message from the phone number that has not yet been listened to; and
in response to there being a voicemail message that has not yet been listened to, issuing a prompt asking whether to access and play the voicemail message prior to initiating the return call to the phone number associated with the NID;
wherein;
the NID is received as an SMS message during the call and provides unequivocal identification of the call received; and
the association of the NID with the message provides unequivocal and automatic identification of the corresponding missed call linked with the message on the display device.
1 Assignment
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Accused Products
Abstract
A method, system and computer program product for enhancing a phone device such as a cell phone by automatically linking/associating caller identifying information with voicemail notification so that the phone'"'"'s user (callee) receives notification of which missed call(s) generated a voicemail/SMS notification. The voicemail notification displays a notification identification (NID) associated with the particular caller number that generated the voicemail, and each voicemail displayed via the associated NID on the phone'"'"'s display when the user selects the voicemail. Also, voicemail notification (icon or check mark) is added to the missed call log and displayed next to the missed call number that generated a voicemail. Additionally, granular user-directed access to voicemail is provided whereby the user of the phone device accesses the voicemail from the missed call (or received call) log and is able to listen to a specific voicemail left by a selected one of the listed missed calls/callee.
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Citations
20 Claims
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1. In a telephone device, a method comprising:
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receiving a call from a caller, wherein the call has an associated unique notification identifier (NID); in response to the call not being answered at the telephone device, forwarding the call to a message storage facility at which the caller is allowed to leave a message, wherein the message is one or more of a voicemail, a video message, and a text message; in response to the caller leaving the message, associating the NID with the message;
placing the NID within a missed call log to provide unequivocal identification of a corresponding missed call;displaying a notification of the message along with the NID on a display device, such that unequivocal identification of a source of the message is provided; in response to detecting initiation of a return call to a phone number corresponding to the NID associated with a missed call that has a voicemail message notification displayed along with the NID in the missed call log; determining if there is a voicemail message from the phone number that has not yet been listened to; and in response to there being a voicemail message that has not yet been listened to, issuing a prompt asking whether to access and play the voicemail message prior to initiating the return call to the phone number associated with the NID; wherein;
the NID is received as an SMS message during the call and provides unequivocal identification of the call received; andthe association of the NID with the message provides unequivocal and automatic identification of the corresponding missed call linked with the message on the display device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. In a telephone device, a method comprising:
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receiving a call from a caller, wherein the call has an associated unique notification identifier (NID); in response to the call not being answered at the telephone device, forwarding the call to a message storage facility at which the caller is allowed to leave a message, wherein the message is one or more of a voicemail, a video message, and a text message; in response to the caller leaving the message, associating the NID with the message; placing the NID within a missed call log to provide unequivocal identification of a corresponding missed call; displaying a notification of the message along with the NID on a display device, such that unequivocal identification of a source of the message is provided; in response to detecting initiation of a return call to a phone number corresponding to the NID associated with a missed call that has a voicemail message notification displayed along with the NID in the missed call log; determining if there is a voicemail message from the phone number that has not yet been listened to; and in response to there being a voicemail message that has not yet been listened to, forwarding the caller directly to voicemail to listen to the voicemail message prior to connecting the return call to the phone number; wherein;
the NID is received as an SMS message during the call and provides unequivocal identification of the call received; andthe association of the NID with the message provides unequivocal and automatic identification of the corresponding missed call linked with the message on the display device. - View Dependent Claims (12)
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13. A communication device comprising:
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a processor; a memory coupled to the processor; and a utility having program code that when executed on the processor causes the communication device to; receive a call from a caller, wherein the call has an associated unique notification identifier (NID); in response to the call not being answered at the telephone device, forward the call to a message storage facility at which the caller is allowed to leave a message, wherein the message is one or more of a voicemail, a video message, and a text message; in response to the caller leaving the message, associate the NID with the message; place the NID within a missed call log to provide unequivocal identification of a corresponding missed call; display a notification of the message along with the NID on a display device, such that unequivocal identification of a source of the message is provided; in response to detecting initiation of a return call to a phone number corresponding to the NID a missed call that has a voicemail message notification displayed along with the NID in the missed call log; determine if there is a voicemail message from the phone number that has not yet been listened to; and in response to there being a voicemail message that has not yet been listened to, forward the caller directly to voicemail to listen to the voicemail message associated with the NID prior to connecting the return call; the NID is received as an SMS message during the call and provides unequivocal identification of the call received; and the association of the NID with the message provides unequivocal and automatic identification of the corresponding missed call linked with the message on the display device. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification