Billing statement customer acquisition system

• US 8,595,060 B2
• Filed: 03/30/2012
• Issued: 11/26/2013
• Est. Priority Date: 12/01/1997
• Status: Expired due to Fees

• Current Assignee: PayPal, Inc. (PayPal Holdings, Inc.)
• Original Assignee: eBay Inc.
• Inventors: Tedesco, Daniel E., Jorasch, James A., Walker, Jay S.
• Primary Examiner(s): VAN BRAMER, JOHN W
• Application Number:
  US13/436,786
• Publication Number:
  US 20120197710A1
• Time in Patent Office: 606 Days
• Field of Search: 705/14.1, 705/14.16, 705/40, 235/375
• US Class Current: 705/14.1
• CPC Class Codes: B42D 15/00 Printed matter of special format or style not otherwise provided for
• CPC Class Codes: G06Q 20/00 Payment architectures, schemes or protocols apparatus for performing or posting payment transactions G07F7/08, G07F19/00; electronic cash registers G07G1/12
• CPC Class Codes: G06Q 20/102 Bill distribution or payments
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 20/14 specially adapted for billing systems
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0215 Including financial accounts
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0251 Targeted advertisements
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes

Abstract

Some described embodiments provide for selecting (e.g., by a server computer from a plurality of transaction records), a transaction record associated with a financial account of an account holder. In one example, the transaction record includes an indication of an amount due, by the account holder, for a previous purchase completed by the account holder with a first merchant. Some embodiments provide further for generating a billing statement for the account holder, the billing statement including an indication of the amount due by the account holder for the previous completed purchase and an indication of an acquisition offer, in which the acquisition offer comprises a promise from a second merchant to pay at least a portion of the amount due by the account holder, and transmitting the billing statement to the account holder.

Claims

1. A system, comprising:

a memory storing information about customer accounts, wherein the information comprises transaction history and an account identifier; and

a processor configured for

determining that a customer is not an existing customer of a second party;

generating an offer to the customer who is a customer of a first party and who has purchased from the first party previously, wherein the offer comprises the customer agreeing to become a customer of the second party different than the first party; and

transmitting the offer electronically to the customer.

2. The system of claim 1, wherein the offer is based on customer purchase history.

3. The system of claim 1, wherein the offer is based on customer geographic information.

4. The system of claim 1, wherein the offer comprises providing the customer a monetary benefit of paying at least a portion of a payment obligation.

5. The system of claim 1, wherein the processor further accepts the offer electronically through email.

6. The system of claim 1, wherein the offer comprises crediting a customer account with a credit card issuer.

7. The system of claim 1, wherein the offer comprises providing a monetary benefit to the customer having an account with an Internet Service Provider.

8. The system of claim 1, wherein the offer is based on an amount owed by the customer.

9. The system of claim 1, wherein the offer comprises providing a monetary benefit of reducing at least a portion of a payment obligation in exchange for the customer becoming a new customer for the same entity in another division.

10. The system of claim 1, the offer is transmitted on an electronic billing statement.

11. The system of claim 1, wherein the offer comprises providing a customer of a billing statement issuer a cash bonus or a credit larger than an amount due.

12. The system of claim 1, wherein the offer expires before a due date of an amount owed by the customer.

23. The system of claim 1, wherein the processor is further configured for receiving an indication whether the offer was accepted by the customer.

13. A non-transitory machine-readable medium comprising a plurality of machine-readable instructions which when executed by one or more processors of a server are adapted to cause the server to perform a method comprising:

determining that a customer is not an existing customer of a second party;

generating an offer to the customer who is a customer of a first party and who has purchased from the first party previously, wherein the offer comprises the customer agreeing to become a customer of the second party different than the first party; and

transmitting the offer electronically to the customer.

14. The non-transitory machine-readable medium of claim 13, wherein, in exchange for the customer agreeing to become a customer of the second party, the second party agrees to pay at least a portion of the amount owed by the customer.

15. The non-transitory machine-readable medium of claim 13, wherein the offer is based, at least in part, on history data of the customer.

16. The non-transitory machine-readable medium of claim 15, wherein the history data comprises purchase history.

17. The non-transitory machine-readable medium of claim 13, wherein the offer is based, at least in part, on geographic information of the customer.

18. The non-transitory machine-readable medium of claim 13, wherein the offer is provided on a billing statement or an invoice.

19. The non-transitory machine-readable medium of claim 13, wherein the transmitting is by email.

20. The non-transitory machine-readable medium of claim 13, wherein the transmitting is onto a web site.

21. The non-transitory machine-readable medium of claim 13, wherein the transmitting is onto a bulletin board.

24. The non-transitory machine-readable medium of claim 13, wherein the method further comprises receiving an indication whether the offer was accepted by the customer.

22. A method, comprising:

determining, electronically by a processor of a service provider that a customer is not an existing customer of a second party;

generating, electronically by the processor, an offer to the customer who is a customer of a first party and who has purchased from the first party previously, wherein the offer comprises the customer agreeing to become a customer of the second party different than the first party; and

transmitting, electronically by the processor, the offer electronically to the customer.

25. The method of claim 22, further comprising receiving, electronically by the processor, an indication whether the offer was accepted by the customer.