Searching data in a social network to provide an answer to an information request

• US 8,595,297 B2
• Filed: 02/08/2010
• Issued: 11/26/2013
• Est. Priority Date: 02/08/2010
• Status: Active Grant

• Current Assignee: Etsy Incorporated
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Marcucci, Justin, Randquist, Coby P
• Primary Examiner(s): Joo, Joshua
• Application Number:
  US12/702,125
• Publication Number:
  US 20110196923A1
• Time in Patent Office: 1,387 Days
• Field of Search: 709203-206
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

An information request is received from a user of a social network. Data for other users in the social network is searched in order to provide an answer to the request. A question based on the information request is sent to one or more of the other users having prior activity on the social network that is related to the information request.

Claims

1. A method, comprising:

receiving an information request from a user of a social network, the information request being associated with a business and comprising data specifying a geographic location;

searching social network data stored on a storage device to identify a plurality of social network users with activity relating to the geographic location and the business associated with the information request;

forming a question based upon the information request, the question relating to the business and the geographic location;

directing, via a data processing system, the question to a first of the plurality of social network users;

receiving an answer to the question from the first of the plurality of social network users;

generating a rating of the answer based upon a popularity of the answer with friends of the user who have rated the business on the social network;

providing the answer and the rating to the user;

searching the social network data to identify a second of the plurality of social network users with further activity relating to the geographic location;

directing the question to the second of the plurality of social network users;

receiving a further answer to the question from the second of the plurality of social network users; and

providing the further answer to the user, wherein the further activity related to the geographic location comprises location data received from a user device associated with the second of the plurality of social network users, wherein the location data further comprises location data relating to a favorite provided to the social network by the second of the plurality of social network users, and wherein the favorite is associated with a further geographic location that is located within a predetermined distance of the geographic location.

2. The method of claim 1, wherein the plurality of social network users comprise users previously designated as friends by the user.

3. The method of claim 1, wherein the information request specifies a business type and a business category.

4. The method of claim 1, wherein the activity is stored as activity data comprising information that corresponds to activity of the first of the plurality of social network users when interacting with the social network.

5. The method of claim 4, wherein the activity data comprises at least one of:

a list of favorites provided to the social network by the first of the plurality of social network users;

a comment provided to the social network by the first of the plurality of social network users; and

data forwarded to the social network from a user device associated with the first of the plurality of social network users.

6. The method of claim 1, further comprising sending a notification to the first of the plurality of social network users, the notification indicating that the question is directed to the first of the plurality of social network users.

7. The method of claim 1, further comprising:

directing the question to two of the plurality of social network users;

receiving respective answers to the question from each of the two of the plurality of social network users; and

sending the answers to the user with respective popularity ratings generated for each of the two answers.

8. The method of claim 7, further comprising:

ranking the two answers according to the respective ratings, and

displaying the two answers according to the respective ratings.

9. The method of claim 1, wherein the plurality of social network users comprise friends of the user who rated the business on the social network.

10. The method of claim 1, wherein providing the answer and the rating to the user comprises

generating an activity feed for displaying the question, the answer, and the rating;

and

providing the activity feed to the user.

11. The method of claim 8, wherein sending the answer and the respective ratings to the user comprises

generating an activity feed for displaying the question, the two answers, and the respective ratings;

and

sending the activity feed to the user.

12. A recordable medium having stored thereon instructions that, when executed by a computing device, cause the computing device to perform operations comprising:

receiving an information request from a user of a social network, the information request being associated with a business and comprising location data specifying a geographic location;

searching social network data associated with a plurality of friends of the user on the social network to identify a first of the plurality of friends with activity relating to the geographic location and the business associated with the information request;

generating a question based upon the information request, the question relating to the geographic location and the business;

directing the question to the first of the plurality of friends;

receiving an answer to the question from the first of the plurality of friends;

rating the answer based upon a popularity of the answer with friends of the user who have rated the business on the social network; and

providing the answer and the rating to the user, wherein the activity relating to the geographic location comprises a favorite previously provided to the social network by the first of the plurality of friends, wherein the favorite is associated with a further geographic location that is located within a predetermined distance of the geographic location.

13. The recordable medium of claim 12, wherein the activity is stored as activity data comprising information that corresponds to activity of the first of the plurality of friends when interacting with the social network.

14. The recordable medium of claim 13, wherein the activity data comprises at least one of:

a list of favorites provided to the social network by the first of the plurality of friends;

a comment provided to the social network by the first of the plurality of friends; and

data forwarded to the social network from a user device associated with the first of the plurality of friends.