Over-the-air issue reporting from vehicles
First Claim
1. A system for occupant reporting of a vehicle issue over-the-air from within a vehicle, the system comprising:
- a cellular device in the vehicle that establishes a connection with a cellular network;
a user interface including a display that provides occupant selectable menu options for reporting a vehicle issue;
a processing system that generates issue data based on a selected menu option; and
an issue processing server that receives the issue data using the cellular network;
wherein the issue data is selectably provided to one or more issue receiving servers including a first issue receiving server associated with a first organization and a second issue receiving server associated with a second, different organization;
wherein the issue processing server includes software that connects to a website provided by at least one of the first and second issue receiving servers and automatically populates a field provided by the website with the issue data to submit the issue data.
3 Assignments
0 Petitions
Accused Products
Abstract
Systems and methods for occupant reporting of a vehicle issue over-the-air from within a vehicle include a cellular device in the vehicle that establishes a connection with a cellular network. A user interface includes a display that provides occupant selectable menu options for reporting a vehicle issue. A processing system generates issue data based on a selected menu option. The issue data is selectably provided to one or more issue receiving servers including a first issue receiving server associated with a first organization and a second issue receiving server associated with a second, different organization using the cellular network.
17 Citations
14 Claims
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1. A system for occupant reporting of a vehicle issue over-the-air from within a vehicle, the system comprising:
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a cellular device in the vehicle that establishes a connection with a cellular network; a user interface including a display that provides occupant selectable menu options for reporting a vehicle issue; a processing system that generates issue data based on a selected menu option; and an issue processing server that receives the issue data using the cellular network; wherein the issue data is selectably provided to one or more issue receiving servers including a first issue receiving server associated with a first organization and a second issue receiving server associated with a second, different organization; wherein the issue processing server includes software that connects to a website provided by at least one of the first and second issue receiving servers and automatically populates a field provided by the website with the issue data to submit the issue data. - View Dependent Claims (2, 3, 4, 5)
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6. A method for occupant reporting of a vehicle issue over-the-air from within a vehicle, the method comprising:
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establishing a connection with a cellular network using a cellular device in a vehicle; selecting an issue menu option provided on a display of a user interface; generating issue data based on the selected issue menu option; providing the issue data to an issue processing server using the cellular network; and selectably providing the issue data to one or more issue receiving servers including a first issue receiving server associated with a first organization and a second issue receiving server associated with a second, different organization; wherein the issue processing server connects to a website provided by at least one of the first and second issue receiving servers, the issue processing server automatically populating a field provided by the website with the issue data. - View Dependent Claims (7, 8, 9, 10)
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11. A system for occupant reporting of a vehicle issue over-the-air from within a vehicle, the system comprising:
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a cellular device in the vehicle that establishes a connection with a cellular network; a user interface includes a display that provides an issue reporting screen where, upon occupant actuation of an issue reporting element, the issue reporting screen provides selectable menu options for reporting a vehicle issue; a processing system that generates issue data based on an occupant selected menu option; and an issue processing server that receives the issue data using the cellular network; wherein the issue data is provided to an issue receiving server; wherein the issue processing server includes software that connects to a website provided by the issue receiving server and automatically populates a field provided by the website with the issue data to submit the issue data. - View Dependent Claims (12, 13, 14)
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Specification