Network methods and systems for processing arrangements
First Claim
1. A computerized method for use in processing a plurality of arrangements for a customer, the computerized method comprising:
- receiving at least one detailed image of an actual prepared arrangement made for the customer prior to delivery of the actual prepared arrangement to the recipient;
receiving data regarding the customer;
storing and associating the at least one detailed image of the actual prepared arrangement, and the data regarding the customer in at least one data storage unit;
retrieving at least one of the at least one stored detailed image of the actual prepared arrangement for the customer from the at least one data storage unit;
forwarding the at least one of the at least one stored detailed image for display on a first display for use by the customer when purchasing another arrangement;
receiving an order from the customer for purchasing the another arrangement comprising a duplicate of the actual prepared arrangement observed in the at least one of the at least one detailed image displayed on the first display; and
forwarding the order and at least one of the at least one stored detailed image for display on a second display for use by a merchant in preparing the duplicate of the actual prepared arrangement, the first display being remote from the second display.
9 Assignments
0 Petitions
Accused Products
Abstract
A floral network system and method allows for collecting, storing and retrieving data regarding the processing of personalized or custom floral arrangements linked to personal accounts for a plurality of customers. For example, a floral network method and system may store one or more close-up or detailed images of a personalized or custom-made floral arrangement for a customer along with data regarding the order, the customer, and a recipient. The next time that the customer places an order, the close-up or detailed images and data on past orders can be retrieved and viewed by the customer and used by the florist in the preparing a subsequent floral arrangement. Reminders may also be sent to the customers for important events where floral arrangements may be desired.
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Citations
79 Claims
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1. A computerized method for use in processing a plurality of arrangements for a customer, the computerized method comprising:
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receiving at least one detailed image of an actual prepared arrangement made for the customer prior to delivery of the actual prepared arrangement to the recipient; receiving data regarding the customer; storing and associating the at least one detailed image of the actual prepared arrangement, and the data regarding the customer in at least one data storage unit; retrieving at least one of the at least one stored detailed image of the actual prepared arrangement for the customer from the at least one data storage unit; forwarding the at least one of the at least one stored detailed image for display on a first display for use by the customer when purchasing another arrangement; receiving an order from the customer for purchasing the another arrangement comprising a duplicate of the actual prepared arrangement observed in the at least one of the at least one detailed image displayed on the first display; and forwarding the order and at least one of the at least one stored detailed image for display on a second display for use by a merchant in preparing the duplicate of the actual prepared arrangement, the first display being remote from the second display. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A system for use in processing a plurality of arrangements for a customer, the system comprising:
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a processor; at least one storage unit operably connected to said processor; said processor configured to receive at least one detailed image of an actual prepared arrangement made for a customer prior to delivery of the actual prepared arrangement to the recipient, and data regarding the customer; said processor configured to store and associate the at least one detailed image of the actual prepared arrangement, and the data regarding the customer in the at least one storage unit; said processor configured to retrieve at least one of the at least one stored detailed image from the at least one data storage unit for display on a first display for use by the customer when purchasing another arrangement; said processor configured to receive an order from the customer for purchasing the another arrangement comprising a duplicate of the actual prepared arrangement; and said processor configured to forward the order and at least one of the at least one stored detailed image for display on a second display for use by a merchant in preparing the duplicate of the actual prepared arrangement, said first display being remote from said second display. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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33. A computerized system for use in processing a plurality of arrangements for a customer, the computerized system comprising:
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means for receiving at least one detailed image of an actual prepared arrangement made for a customer prior to delivery of the actual prepared arrangement to a recipient; means for receiving data regarding the customer; means for storing and associating the at least one detailed image of the actual prepared arrangement, and the data regarding the customer in at least one data storage unit; means for retrieving the at least one of the at least one stored detailed image from the means for storing; means for forwarding at least one of the at least one retrieved detailed image for display on a first display and use by the customer when purchasing another arrangement; means for receiving an order from the customer for purchasing the another arrangement comprising a duplicate of the actual prepared arrangement observed in the at least one of the at least one detailed image displayed on the first display; and means for forwarding the order and at least one of the at least one stored detailed image for display on a second display for use by a merchant in preparing the duplicate of the actual prepared arrangement, said first display being remote from said second display. - View Dependent Claims (34, 35)
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36. At least one program storage device readable by a machine, tangibly embodying at least one program of instructions executable by the machine to perform a method for use in processing a plurality of arrangements for a customer, the method comprising:
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receiving at least one detailed image of the actual prepared arrangement made for the customer prior to delivery of the actual prepared arrangement to the recipient; receiving data regarding the customer; storing and associating the at least one detailed image of the actual prepared arrangement, and the data regarding the customer in at least one data storage unit; forwarding at least one of the at least one stored detailed image for display on a first display and use by the customer when purchasing another arrangement; receiving an order from the customer for purchasing the another arrangement comprising a duplicate of the actual prepared arrangement observed in the at least one of the at least one detailed image displayed on the first display; and forwarding the order and at least one of the at least one stored detailed image for display on a second display for use by a merchant in preparing the duplicate of the actual prepared arrangement, said first display being remote from said second display. - View Dependent Claims (37, 38, 39, 40)
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41. A computerized method for use in processing a plurality of arrangements for a plurality of customers, the method comprising:
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receiving a plurality of orders for arrangements for the plurality of customers via a communication network; forwarding the plurality of orders to a plurality of providers via the communication network; receiving, from the plurality of providers via the communication network, a plurality of detailed images of actual prepared arrangements based on the plurality of orders; storing and associating the plurality of detailed images of the actual prepared arrangements, and the data regarding the plurality of customers in at least one data storage unit; retrieving at least one of the at least one stored detailed image of the actual prepared arrangement associated with at least one customer from the at least one data storage unit via the communication network; and forwarding via the communication network the at least one of the at least one stored detailed image for display on a first display for the at least one customer when purchasing another arrangement; receiving via the communication network an order from the customer for purchasing the another arrangement comprising a duplicate of the actual prepared arrangement observed in the at least one of the at least one detailed image displayed on the first display; and forwarding via the communication network the order and at least one of the at least one stored detailed image for display on a second display for use by a merchant in preparing the duplicate of the actual prepared arrangement, said first display being remote from said second display. - View Dependent Claims (42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64)
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65. A system for processing a plurality of arrangements for a plurality of customers, the system comprising:
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a processor; at least one storage unit operably connected to said processor; a display operably connected to the processor; said processor configured to receive a plurality of orders for arrangements for the plurality of customers via a communication network, to forward the plurality of orders to a plurality of providers via the communication network, to receive from the plurality of providers via the communication network a plurality of detailed images of actual prepared arrangements based on the plurality of orders, and data regarding the customers, to store and associate the plurality of detailed images of the actual prepared arrangements in a data storage unit, and the data regarding the customers in at least one data storage unit, to retrieve at least one of the at least one stored detailed image of the actual prepared arrangement associated with at least one customer from the at least one data storage unit via the communication network for display on a first display for use by the at least one customer for use when purchasing another arrangement, to receive an order from the customer for purchasing the another arrangement comprising a duplicate of the actual prepared arrangement, and to forward the order and at least one of the at least one stored detailed image for display on a second display for use by a merchant in preparing the duplicate of the actual prepared arrangement, said first display being remote from said second display. - View Dependent Claims (66, 67, 68, 69, 70, 71, 72, 73)
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74. A computerized system for use in processing a plurality of arrangements for a plurality of customers, the system comprising:
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means for receiving a plurality of orders for arrangements for the plurality of customers via a communication network; means for forwarding the plurality of orders to a plurality of providers via the communication network; means for receiving, from the plurality of providers via the communication network, a plurality of detailed images of actual prepared arrangements based on the plurality of orders; means for storing and associating the plurality of detailed images of the actual prepared arrangements, and the data regarding the plurality of customers in at least one data storage unit; means for retrieving at least one of the at least one stored detailed image of the actual prepared arrangement associated with at least one customer from the at least one data storage unit via the communication network; means for forwarding the at least one of the at least one stored detailed image for display on a first display for use by the at least one customer when purchasing another arrangement; means for receiving an order from the at least one customer for purchasing the another arrangement comprising a duplicate of the actual prepared arrangement observed in the at least one of the at least one detailed image displayed on the first display; and means for forwarding the order and at least one of the at least one stored detailed image for display on a second display for use by a merchant in preparing the duplicate of the actual prepared arrangement, said first display being remote from said second display. - View Dependent Claims (75)
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76. At least one program storage device readable by a machine, tangibly embodying at least one program of instructions executable by the machine to perform a method for use in processing a plurality of arrangements for a customer, the method comprising:
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receiving a plurality of orders for arrangements for the plurality of customers via a communication network; forwarding the plurality of orders to a plurality of providers via the communication network; receiving, from the plurality of providers via the communication network, a plurality of detailed images of actual prepared arrangements based on the plurality of orders; storing and associating the plurality of detailed images of the actual prepared arrangements, and the data regarding the plurality of customers in at least one data storage unit; retrieving at least one of the at least one stored detailed image of the actual prepared arrangement associated with at least one customer from the at least one data storage unit via the communication network; forwarding via the communication network the at least one of the at least one stored detailed image for display on a first display for the at least one customer when purchasing another arrangement; receiving via the communication network an order from the customer for purchasing the another arrangement comprising a duplicate of the actual prepared arrangement observed in the at least one of the at least one detailed image displayed on the first display; and forwarding via the communication network the order and at least one of the at least one stored detailed image for display on a second display for use by a merchant in preparing the duplicate of the actual prepared arrangement, said first display being remote from said second display. - View Dependent Claims (77, 78, 79)
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Specification