Method and system for distributing patient referrals

• US 8,606,598 B2
• Filed: 11/08/2012
• Issued: 12/10/2013
• Est. Priority Date: 01/09/2001
• Status: Expired due to Term

• Current Assignee: Align Technology Incorporated
• Original Assignee: Align Technology Incorporated
• Inventors: Chishti, Muhammad, Vargha, Kenneth, Breeland, Joe
• Primary Examiner(s): Najarian, Lena
• Application Number:
  US13/672,549
• Publication Number:
  US 20130191142A1
• Time in Patent Office: 397 Days
• Field of Search: 705/2, 705/3
• US Class Current: 705/2
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0258 Registration
• CPC Class Codes: G06Q 30/0282 Rating or review of business operators or products
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16Z 99/00 Subject matter not provided for in other main groups of this subclass
• CPC Class Codes: Y10S 707/99945 Object-oriented database structure processing
• CPC Class Codes: Y10S 707/99948 Application of database or data structure, e.g. distributed, multimedia, or image

Abstract

Practitioners are certified to perform a medical procedure, such as an orthodontic procedure. Certified practitioners are maintained in a referral directory and classified within tiers based on criteria such as the number of procedures that they have performed. Inquiries are solicited from prospective patients, and referral lists are provided to those patients who request them. The referral lists are obtained from the referral directory with doctors from higher tiers who have performed more procedures receiving preferential inclusion on the referral lists.

Claims

1. A method for referring patients to practitioners to perform a procedure, the method comprising:

maintaining a referral directory comprising data stored on a computer system, the referral directory data including contact information for practitioners and information that the practitioners are certified to perform the procedure, the data further comprising information for sorting the practitioners prioritized into a plurality of tiers based at least in part on expressed desire of each of a plurality of the practitioners to perform the procedure at one of;

(1) an increased rate relative to a current rate for the practitioner, (2) the current rate, and (3) at a decreased rate relative to the current rate;

electronically receiving inquiries from prospective patients regarding the procedure; and

electronically transmitting a referral to individual patients, in response to their requests, to practitioners within the patient'"'"'s geographic area, wherein practitioners are selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having expressed desire to perform the procedure at an increased rate relative to the current rate for the practitioner.

2. The method of claim 1, wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to specialized equipment to perform the procedure; and

practitioners are selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to specialized equipment to perform the procedure as compared to another of the practitioners.

3. The method of claim 2 wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to support personnel to assist the practitioner in performing the procedure; and

practitioners are selected from the referral directory and sorted by the comp system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to support personnel to assist the practitioner in performing the procedure as compared to another of the practitioners.

4. The method of claim 1, wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to support personnel to assist the practitioner in performing the procedure; and

practitioners are selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to support personnel to assist the practitioner in performing the procedure as compared to another of the practitioners.

5. The method of claim 1, wherein:

the data further comprises information for sorting the practitioners based at least in part on a parameter indicative of relative skill of each of a plurality of the practitioners in performing the procedure; and

practitioners are selected from the referral directory and sorted, by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater skill in performing the procedure as compared to another of the practitioners.

6. The method of claim 5, wherein the parameter indicative of relative skill is based at least in part on data relating to patient outcomes.

7. The method of claim 5, wherein the parameter indicative of relative skill is based at least in part on data relating to the number of the procedures performed over a preselected period of time.

8. The method of claim 5, wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to specialized equipment to perform the procedure; and

practitioners are selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to specialized equipment to perform the procedure as compared to another of the practitioners.

9. The method of claim 8, wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to support personnel to assist the practitioner in performing the procedure; and

practitioners are selected from the referral directory and sorted, by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to support personnel to assist the practitioner in performing the procedure as compared to another of the practitioners.

10. The method of claim 5, wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to support personnel to assist the practitioner in performing the procedure; and

practitioners are selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to support personnel to assist the practitioner in performing the procedure as compared to another of the practitioners.

11. A computer system for generating a list of medical practitioners for referral to potential patients, the system comprising:

an electronic database maintaining a referral directory that includes data comprising contact information for practitioners who are certified to perform a procedure, the data further comprising information for sorting the practitioners prioritized into a plurality of tiers based at least in part on expressed desire of each of a plurality of the practitioners to perform the procedure at one of (1) an increased rate relative to a current rate for the practitioner, (2) the current rate, and (3) at a decreased rate relative to the current rate; and

computer-readable instructions which, when executed by a computer, sort practitioners of the referral directory to produce a referral list, in response to an inquiry from a prospective patient in a particular geographic location wherein practitioners are first sorted into tiers based no proximity to the geographic location and then sorted within each tier to which the practitioner has been assigned based at least in part on expressed desire of each of a plurality of the practitioners to perform the procedure at one of;

(1) an increased rate relative to a current rate for the practitioner, (2) the current rate, and (3) at a decreased rate relative to the current rate.

12. The computer system of claim 11, wherein the electronic database is updatable to add and remove practitioners and to change the data with regard to expressed desire of each of a plurality of the practitioners to perform the procedure at one of:

(1) an increased rate relative to a current rate for the practitioner, (2) the current rate, and (3) at a decreased rate relative to the current rate.

13. The computer system of claim 11 wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to specialized equipment to perform the procedure; and

practitioners are selected, from the referral director and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to specialized equipment to perform the procedure as compared to another of the practitioners.

14. The computer system of claim 13, wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to support personnel to assist the practitioner in performing the procedure; and

practitioners are selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to support personnel to assist the practitioner in performing the procedure as compared to another of the practitioners.

15. The computer system. of claim 11, wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners access to support personnel to assist the practitioner in performing the procedure; and

practitioners are selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to support personnel to assist the practitioner in performing the procedure as compared to another of the practitioners.

16. The computer system of claim 11, wherein:

the data further comprises information for sorting the practitioners based at least in part on a parameter indicative of relative skill of each of a plurality of the practitioners in performing the procedure; and

practitioners are selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater skill in performing the procedure as compared to another of the practitioners.

17. The computer system of claim 16, wherein the parameter indicative of relative skill is based at least in part on data relating to patient outcomes.

18. The computer system of claim 16, wherein the parameter indicative of relative skill is based at least in part on data relating to the number of the procedures performed over a preselected period of time.

19. The computer system of claim 16, wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to specialized equipment to perform the procedure; and

practitioners arc. selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to specialized equipment to perform the procedure as compared to another of the practitioners.

20. The computer system of claim 16, wherein:

the data further comprises information for sorting the practitioners based at least in part on each of a plurality of the practitioners'"'"' access to support personnel to assist the practitioner performing the procedure; and

practitioners are selected from the referral directory and sorted by the computer system such that the transmitted referral gives relative preference to at least one of the practitioners having greater access to support personnel to assist the practitioner in performing the procedure as compared to another of the practitioners.