System for on-site management of an event

• US 8,608,054 B2
• Filed: 02/21/2013
• Issued: 12/17/2013
• Est. Priority Date: 09/15/2011
• Status: Active Grant

• Current Assignee: Eventbrite Incorporated (Eventbrite)
• Original Assignee: Eventbrite Incorporated (Eventbrite)
• Inventors: Bascombe, Simon M.
• Primary Examiner(s): Haupt, Kristy A
• Application Number:
  US13/773,005
• Publication Number:
  US 20130166336A1
• Time in Patent Office: 299 Days
• Field of Search: 235/375, 235/486
• US Class Current: 235/375
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G07B 15/00 Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points handling coins or valuable papers, e.g. banknotes, G07D; apparatus for vending or hiring articles or services activated by coins, credit cards, paper currency or the like G07F7/00, G07F17/00
• CPC Class Codes: G07C 9/20 involving the use of a pass
• CPC Class Codes: G07C 9/27 with central registration
• CPC Class Codes: H04B 1/3888 Arrangements for carrying or protecting transceivers

Abstract

A system includes a first portable, ruggedized, and waterproof case. The first portable, ruggedized, and waterproof case includes a router and a switch. The system further includes a computing system connectable to the switch. The computing system includes a first memory for storing first ticket information and a first set of instructions. The computing system further includes a first processor that, upon execution of the first set of instructions, receives a ticket identifier scanned from a ticket. The first processor also compares the ticket identifier to the stored first ticket information. Based on the comparison, the first processor further generates an indication of validity of the ticket. The first processor further transmits the indication of validity of the ticket.

Claims

1. An event check-in system comprising:

a gatekeeper system comprising;

a router;

a switch; and

a computing system for validating ticket information for a plurality of attendees of an event, the computing system being connected to the switch; and

one or more wireless access points, wherein;

each wireless access point is connected to the switch; and

each wireless access point is connected to by a wireless connection signal to one or more mobile check-in devices for checking in the plurality of attendees of the event.

2. The system of claim 1, wherein the gatekeeper system comprises a portable, ruggedized, and waterproof case that substantially encloses the router and the switch.

3. The system of claim 2, wherein the gatekeeper system further comprises an area inside the portable, ruggedized, and waterproof case for storing the computing system.

4. The system of claim 1, wherein the gatekeeper system further comprises an uninterrupted power supply.

5. The system of claim 1, wherein each wireless access point is substantially enclosed by a portable, ruggedized, and waterproof case.

6. The system of claim 1, wherein each wireless access point is connected to the switch through a rubberized category 5 cable, the wireless access point receiving electrical power from the switch.

7. The system of claim 1, wherein each wireless access point further comprises a connector operable to couple the respective wireless access point to a support structure.

8. The system of claim 7, wherein the support structure is selected from a group consisting of:

a pole;

a speaker stand;

a fence; and

scaffolding.

9. The system of claim 1, further comprising one or more mobile check-in devices for checking in the plurality of attendees of the event, each of the one or more mobile check-in devices comprising:

a second memory for storing a second set of instructions; and

a second processor operable, upon execution of the second set of instructions, to;

initiate scanning of the ticket identifier from a ticket;

receive the scanned ticket identifier;

transmit the ticket identifier to the computing system via one of the wireless access points;

receive the indication of validity of the ticket from the computing system via one of the wireless access points; and

display the indication of validity of the ticket.

10. The system of claim 9, wherein the second processor is further operable, upon execution of the second set of instructions, to:

transmit, the gatekeeper system via one of the wireless access points, a request to update a first ticket information to identify that the attendee associated with the ticket identifier is checked-in.

11. The system of claim 9, wherein the second processor is further operable, upon execution of the second set of instructions, to:

retrieve one or more status indicators from the mobile check-in device; and

transmit, the gatekeeper system via one of the wireless access points, the one or more status indicators.

12. The system of claim 11 wherein the one or more status indicators comprise a battery level of the mobile check-in device.

13. The system of claim 11 wherein the one or more status indicators comprise a wireless connection signal of the mobile check-in device.

14. The system of claim 11, wherein the one or more status indicators comprise one or more scanning problem indications.

15. The system of claim 1, wherein the computing system comprises:

a first memory for storing first ticket information and a first set of instructions; and

a first processor operable, upon execution of the first set of instructions, to;

receive a ticket identifier scanned from a ticket;

compare the ticket identifier to the stored first ticket information;

based on the comparison, generate an indication of validity of the ticket; and

transmit the indication of validity of the ticket.

16. The system of claim 15, wherein the first processor is further operable, upon execution of the first set of instructions, to update the stored first ticket information based on the comparison.

17. The system of claim 15, wherein the first processor is further operable, upon execution of the first set of instructions, to:

receive one or more status indicators from one or more mobile check-in devices via one of the wireless access point; and

display indicator information based on the one or more status indicators.

18. The system of claim 15, wherein the first processor is further operable, upon execution of the first set of instructions, to:

access a first ticket information from an event management system, the first ticket information identifying, for each of the plurality of attendees of the event;

an ticket identifier associated with the attendee; and

whether the attendee is checked-in or not checked-in.

19. The system of claim 15, wherein the first processor is further operable, upon execution of the first set of instructions, to transmit a ticket indication message to an event management system, the ticket indication message configured to cause the event management system to update a master ticket information.

20. The system of claim 15, wherein the first processor is further operable, upon execution of the first set of instructions, to:

receive an update message from a remote computing system, the update message including an indication of one or more changes to a master ticket information; and

update the stored first ticket information based on the update message to match the master ticket information.