Methods and systems of call management
First Claim
Patent Images
1. A method implemented in a computer infrastructure, comprising:
- determining a current location of a mobile communication device;
determining a route of a user associated with the mobile communication device;
determining mobile call rates for the user at locations along the route;
providing information regarding the mobile call rates to the user;
storing cost saving information associated with the mobile call rates; and
generating a report based on the stored cost savings information,wherein the information regarding the mobile call rates includes;
an option to the user to subscribe to a mobile calling plan; and
predefined distance information associated with one or more of the mobile call rates based on a current location of the user.
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Accused Products
Abstract
A method implemented in a computer infrastructure includes: determining a current location of a mobile communication device; determining a route of a user associated with the mobile communication device; and determining mobile call rates for the user at locations along the route.
24 Citations
25 Claims
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1. A method implemented in a computer infrastructure, comprising:
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determining a current location of a mobile communication device; determining a route of a user associated with the mobile communication device; determining mobile call rates for the user at locations along the route; providing information regarding the mobile call rates to the user; storing cost saving information associated with the mobile call rates; and generating a report based on the stored cost savings information, wherein the information regarding the mobile call rates includes; an option to the user to subscribe to a mobile calling plan; and predefined distance information associated with one or more of the mobile call rates based on a current location of the user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A system implemented in hardware, comprising:
a processor executing a call manager that operates to; determine master data associated with a user and a mobile communication device; determine mobile call rates for the user at locations along a route based on the master data; provide information regarding the mobile call rates to the user; store cost saving information associated with the mobile call rates; and generate a report based on the stored cost savings information, wherein the information regarding the mobile call rates includes; an option to the user to subscribe to a mobile calling plan; and predefined distance information associated with one or more of the mobile call rates based on a current location of the user. - View Dependent Claims (21)
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22. A computer program product comprising a non-transitory computer usable storage medium having readable program code embodied in the storage device, the computer program product includes at least one component that when executed by a processor causes the processor to perform the steps of:
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obtain master data associated with a user and a mobile communication device; determine mobile call rates for the user at locations along a route based on the master data; transmit data to the mobile communication device notifying the user of at least one of the determined mobile call rates; provide information regarding the mobile call rates to the user; store cost savings information associated with the mobile call rates; and generate a report based on the stored costs savings information, wherein the information regarding the mobile call rates includes; an option to the user to subscribe to a mobile calling plan; and predefined distance information associated with one or more of the mobile call rates based on a current location of the user.
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23. The computer program product 22, wherein the at least one component is operable to:
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compare the determined mobile call rates to a calendar associated with the user; and change the calendar by rescheduling a call defined in the calendar to coincide with an estimated time the user will arrive at a location along the route having a lower call rate than other locations along the route.
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24. A computer system for call management integrated with global positioning and a user calendar, the system comprising:
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a CPU, a computer readable memory and a computer readable storage media; first program instructions to obtain master data associated with a user and a mobile communication device; second program instructions to determine mobile call rates for the user at locations along a route based on the master data; third program instructions to provide information regarding the mobile call rates; fourth program instructions to transmit data to the mobile communication device notifying the user of at least one of the determined mobile call rates; fifth program instructions to compare the determined mobile call rates to a calendar associated with the user; sixth program instructions to change the calendar by rescheduling a call defined in the calendar to coincide with an estimated time the user will arrive at a location along the route having a lower call rate than other locations along the route; seventh program instructions to store cost saving information associated with the mobile call rates; and eighth program instructions to generate a report based on the stored costs savings information, wherein the first, second, third, fourth, fifth, sixth, and seventh program instructions are stored on the computer readable storage media for execution by the CPU via the computer readable memory; the master data comprises;
user current location data, data defining the route, user subscription information, and at least one of coverage maps, rate maps and rate tables of available service providers along the route; and
the information regarding the mobile call rates includes;an option to the user to subscribe to a mobile calling plan; and predefined distance information associated with one or more of the mobile call rates based on a current location of the user.
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25. A method of deploying a system for call management integrated with global positioning and a user calendar, comprising:
providing a computer infrastructure operable to; obtain master data associated with a user and a mobile communication device; determine mobile call rates for the user at locations along a route based on the master data; provide information regarding the mobile call rates to the user; transmit data to the mobile communication device notifying the user of at least one of the determined mobile call rates; compare the determined mobile call rates to a calendar associated with the user; and change the calendar by rescheduling a call defined in the calendar to coincide with an estimated time the user will arrive at a location along the route having a lower call rate than other locations along the route; store cost saving information associated with the mobile call rates; and generate a report based on the stored costs savings information, wherein the master data comprises;
user current location data, data defining the route, user subscription information, and at least one of coverage maps, rate maps and rate tables of available service providers along the route, andwherein the information regarding the mobile call rates includes; an option to the user to subscribe to a mobile calling plan; and predefined distance information associated with one or more of the mobile call rates based on a current location of the user.
Specification