System for controlling and managing network apparatus and method thereof
First Claim
1. A system for receiving an after sales service (AS) request from a subscriber station connected to a network and controlling and managing at least one of the subscriber station and associated network devices in response to the AS request, the system comprising:
- a server comprising a hardware processor, the server configured to;
store information on the AS request from the subscribed station, to store information on the subscriber station that transmits the AS request, and to hierarchically store information on network devices including an access point (AP), a concentrator, and a concentration switch, which connect the subscriber station to the network; and
provide the hierarchically stored information on the subscriber station and the information on the network devices in the database server according to a received predetermined data request; and
a control and managing terminal configured to receive the information on the subscriber station and the network devices based on the information on the AS request, to generate combined state information by combining the received information on the subscriber station and the received information on the network devices, to provide the combined state information of the subscriber station and the network devices in a hierarchical manner and in a web format, and to remotely control and manage at least one of the subscriber station and the network devices in response to an input made based on the provided combined state information,wherein the control and managing terminal is configured to transmit a predetermined control message to at least one of the network devices used to connect the subscriber station to the network, receives a message in response to the transmitted control message, updates the combined state information according to information contained in the received response message, and provides the updated combined state information in the hierarchical manner and in the web format to the manager.
1 Assignment
0 Petitions
Accused Products
Abstract
Disclosed is a network device control and managing system and method. The network device control and managing system receives network device information and subscriber information from a database server of the network device control and managing system according to the manager'"'"'s client information request and realizes hierarchical combined information. The system requests state information from the network device based on the state information request of the network device and receives the state information. The system requests a control from the network device based on the network device control request, receives a corresponding response message, and changes combined information. Therefore, the device states can be easily searched in the hierarchical manner (L3-L2-AP), and the problems of network devices can be quickly sensed. Also, software for the network devices is remotely updated, and the subscriber'"'"'s after sales service request is remotely processed.
22 Citations
21 Claims
-
1. A system for receiving an after sales service (AS) request from a subscriber station connected to a network and controlling and managing at least one of the subscriber station and associated network devices in response to the AS request, the system comprising:
-
a server comprising a hardware processor, the server configured to; store information on the AS request from the subscribed station, to store information on the subscriber station that transmits the AS request, and to hierarchically store information on network devices including an access point (AP), a concentrator, and a concentration switch, which connect the subscriber station to the network; and provide the hierarchically stored information on the subscriber station and the information on the network devices in the database server according to a received predetermined data request; and a control and managing terminal configured to receive the information on the subscriber station and the network devices based on the information on the AS request, to generate combined state information by combining the received information on the subscriber station and the received information on the network devices, to provide the combined state information of the subscriber station and the network devices in a hierarchical manner and in a web format, and to remotely control and manage at least one of the subscriber station and the network devices in response to an input made based on the provided combined state information, wherein the control and managing terminal is configured to transmit a predetermined control message to at least one of the network devices used to connect the subscriber station to the network, receives a message in response to the transmitted control message, updates the combined state information according to information contained in the received response message, and provides the updated combined state information in the hierarchical manner and in the web format to the manager. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
-
-
10. A method for providing information on a subscriber station requesting an after sales service (AS) and information on network devices connecting the subscriber station to a network in a control and managing terminal of a system for controlling and managing at least one of the subscriber station and the network devices in response to the AS request, the method comprising:
-
a) receiving information on a subscriber station, the subscriber station comprising a hardware processor, the information requesting an AS and information on network devices used to connect the subscriber station to a network from a database server of the network device control and managing system according to the manager'"'"'s client information request, wherein the database server hierarchically stores the information on the network devices including an access point (AP), a concentrator, and a concentration switch and the information on the subscriber station corresponding to information on the AS request provided by the subscriber station; b) generating combined state information in a hierarchical manner and in a web format by combining the received information on the subscriber station and the received information on the network devices and providing the combined state information to the manager; c) receiving a network configuration device state request from the manager and generating a state request message; d) transmitting the state request message to at least one of the network devices used to connect the subscriber station to the network; and e) receiving a response message from the at least one of the network devices in response to the state request message, and updating the combined state information based on the received response message and providing the updated combined state information in the hierarchical manner and in the web format to the manager. - View Dependent Claims (11, 12, 13, 14, 15)
-
-
16. A method for controlling an managing network devices and a subscriber station in a control and managing terminal of a system for controlling and managing the network devices and a subscriber station connected to the system through the network devices comprising an access point (AP), a concentrator, and a concentration switch, the method comprising:
-
a) receiving information on a subscriber station, the subscriber station comprising a hardware processor, the information requesting an AS and information on network devices used to connect the subscriber station to a network from a database server of the network device control and managing system according to the manager'"'"'s client information request, wherein the database server hierarchically stores the information on the network devices including an access point (AP), a concentrator, and a concentration switch and the information on the subscriber station corresponding to information on the AS request provided by the subscriber station; b) generating combined state information in a hierarchical manner and in a web format by combining the received information on the subscriber station and the received information on the network devices and providing the combination state information to the manager; c) receiving a state information request of at least one of the network devices from the manager and generating a state information request message; d) transmitting the state information request message to the at least one of the network devices used to connect the subscriber station to the network and receiving state information from the at least one of the network devices in response to the state information request message; e) receiving a control request for controlling the at least one of the network devices from the manager, and generating a predetermined control message; and f) transmitting the predetermined control message to the at least one of the network devices, receiving a response message from the at least one of the network devices in response to the transmitted control message, updating the combined state information according to information contained in the received response message, and providing the updated combined state information to the manager. - View Dependent Claims (17, 18, 19, 20, 21)
-
Specification