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Multi-domain login and messaging

  • US 8,615,791 B1
  • Filed: 11/21/2011
  • Issued: 12/24/2013
  • Est. Priority Date: 11/20/2007
  • Status: Expired due to Fees
First Claim
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1. A method, comprising:

  • inputting a local password by an agent;

    accessing a password vault with the local password;

    retrieving at least one hidden password from the password vault; and

    determining a message for the agent from at least one agent application based on a subscription of the agent to at least one skill group wherein subscription is based on a matching of a skill set of the agent against a set of skills required by at least one task assigned to the skill group and wherein the message is associated with the at least one task wherein one of in addition to and alternative to utilizing the password vault and the at least one hidden password to authenticate the agent, authentication is performed based on licensed available seat name.

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