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Content sensitive do-not-disturb (DND) option for a communication system

  • US 8,625,749 B2
  • Filed: 03/23/2006
  • Issued: 01/07/2014
  • Est. Priority Date: 03/23/2006
  • Status: Active Grant
First Claim
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1. A method of processing an incoming telephone call, the method comprising:

  • at a recipient telephone system,receiving the incoming call including speech;

    identifying when a Do-Not-Disturb option is set, the Do-Not-Disturb option identifying that a user has requested not to receive telephone calls;

    recording the incoming call in a voicemail system when the Do-Not-Disturb option is set;

    performing content analysis to identify content of the speech while recording the incoming call in the voicemail system when the Do-Not-Disturb option is set, the performance of the content analysis including performing speech recognition on the speech to obtain at least one reference word that is included in the speech;

    interrogating a reference database with the at least one reference word to identify an associated rule; and

    selectively overriding the Do-Not-Disturb option based on the associated rule.

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