Multi-button emergency message generation

• US 8,626,112 B2
• Filed: 10/24/2008
• Issued: 01/07/2014
• Est. Priority Date: 07/03/2008
• Status: Active Grant

• Current Assignee: CenturyLink Intellectual Property LLC (Lumen Technologies, Inc.)
• Original Assignee: CenturyLink Intellectual Property LLC (Lumen Technologies, Inc.)
• Inventors: Ray, Amar Nath, Coppage, Carl M., Greene, Lynne T.
• Primary Examiner(s): Ajibade Akonai, Olumide T
• Assistant Examiner(s): Gu, Andy
• Application Number:
  US12/257,640
• Publication Number:
  US 20100003948A1
• Time in Patent Office: 1,901 Days
• Field of Search: 455/404.1
• US Class Current: 455/404.1
• CPC Class Codes: G10L 13/00 Speech synthesis; Text to speech systems
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 52/0261 managing power supply demand, e.g. depending on battery level
• CPC Class Codes: H04W 52/0296 switching to a backup power supply
• CPC Class Codes: H04W 76/50 for emergency connections
• CPC Class Codes: Y02D 30/70 in wireless communication networks

Abstract

A wireless communications device and method for generating and communicating an emergency text message includes, in response to receiving a request initiated from one of a plurality of emergency message buttons configured to initiate communication of respective emergency messages related to different emergency categories, generating an emergency message related to the respective emergency category. The generated emergency message may be then be communicated over a communications network.

Claims

1. A method for generating an emergency message, the method comprising:

determining a location of a wireless device in response to receiving a request initiated from one of a plurality of emergency message buttons of the wireless device, the plurality of emergency buttons are configured to initiate communication of respective emergency messages related to different emergency categories;

generating an emergency message related to the respective emergency category in response to the request, wherein the plurality of emergency message buttons are soft-buttons selected by a user for utilization by the wireless device, and wherein the generated emergency message is populated with additional information associated with (1) the emergency category of the generated emergency message, (2) the location of the wireless device, and (3) personal information of a user of the wireless device;

communicating the generated emergency message from the wireless device to an emergency message router over a wireless communications network in response to the emergency message being generated;

determining at the emergency message router, based upon knowledge of the capabilities of selected PSAPs and based upon the determined location of the wireless device, a PSAP which is closest to the wireless device and further having the capacity to receive the generated emergency message populated with (1) the emergency category of the generated emergency message, (2) the location of the wireless device, and (3) personal information of a user of the wireless device; and

routing the generated emergency message to the determined PSAP.

2. The method according to claim 1, wherein the plurality of emergency message buttons include at least two of fire, police, medical, and general.

3. The method according to claim 2, wherein:

in response to receiving a selection of a medical emergency button, retrieving medical record information of a user; and

wherein generating the emergency message includes adding the medical record information in the emergency message.

4. The method according to claim 1, wherein generating the emergency message includes:

retrieving the personal information from the wireless device for populating the emergency message, wherein the personal information was previously entered by the user.

5. The method according to claim 1, wherein receiving a request from one of a plurality of emergency message buttons includes receiving a request from the emergency message button for generating a fire emergency text message.

6. The method according to claim 1, further comprising:

populating a recipient field of the emergency message according to the emergency category associated with the one of a plurality of emergency message buttons; and

accessing the personal information relevant to the respective emergency category to be included in the additional information in generating the emergency message related to the respective emergency category.

7. The method according to claim 1, wherein accessing the personal information includes accessing a name and home address entered by the user, if available.

8. The method according to claim 6, further comprising accessing a stored emergency network address associated with the emergency category.

9. The method according to claim 8, wherein communicating the emergency message includes communicating the emergency message to an appropriate emergency network address, and wherein the appropriate emergency network address is different for each of the plurality of emergency message buttons.

10. The method according to claim 1, wherein the additional content is pre-entered or selected by the user for use during an emergency.

11. A wireless communications device, comprising:

a memory storing personal data of a user;

an input/output (I/O) unit configured to communicate with a communications network;

a user interface;

a plurality of emergency message buttons, wherein the plurality of emergency message buttons are soft-buttons selected by a user for display to the wireless communications devices; and

a processing unit in communication with the memory, I/O unit, user interface and emergency message buttons, and configured to;

determine a location of the wireless communications device in response to receiving a request initiated from one of the plurality of emergency message buttons configured to initiate communication of respective emergency messages related to different emergency categories;

generate an emergency message related to the respective emergency category in response to receiving the request, wherein additional information associated with (1) the emergency category of the emergency message, (2) the location of the wireless communications device, and (3) personal information of a user of the wireless communications device is included in the emergency message; and

communicate the generated emergency message to an emergency message router over a communications network via the I/O unit in response to the emergency message being generated;

determine at the emergency message router, based upon knowledge of the capabilities of selected PSAPs and based upon the determined location of the wireless device, a PSAP which is closest to the wireless device and further having the capacity to receive the generated emergency message populated with (1) the emergency category of the generated emergency message, (2) the location of the wireless device, and (3) personal information of a user of the wireless device; and

route the generated emergency message to the determined PSAP.

12. The wireless communications device according to claim 11, wherein the plurality of emergency message buttons include at least two of fire, police, medical, and general.

13. The wireless communications device according to claim 12, wherein the processing unit is further configured to:

in response to receiving a selection of a medical emergency, retrieve medical record information from the memory of the wireless communications device; and

include the medical record information in the emergency message in generating the emergency message.

14. The wireless communications device according to claim 11, wherein the processing unit, in receiving a request from one of a plurality of emergency message buttons, is further configured to receive a request from the emergency message button for generating a fire emergency text message.

15. The wireless communications device according to claim 14, further configured to:

populate a recipient field of the generated emergency message according to the emergency category associated with the one of a plurality of emergency message buttons; and

access the personal information relevant to the respective emergency category to be included in the additional information in generating the emergency message related to the respective emergency category.

16. The wireless communications device according to claim 15, further configured to access a name and home address as the personal information, if available.

17. The wireless communications device according to claim 11, wherein the wireless communications device is further configured to access a stored emergency network address for the emergency category associated with the one of the plurality of emergency message buttons.

18. The wireless communications device according to claim 17, wherein the processor is further configured to communicate the emergency message to an appropriate emergency network address, wherein the appropriate emergency network address is different for each of the selected emergency message buttons.

19. The wireless communications device according to claim 11, wherein content of the emergency message is pre-entered by the user.