Network systems and methods utilizing mobile devices to enhance consumer experience
First Claim
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1. A method comprising:
- receiving, at a server comprising a processor, a request from a mobile device for map information indicating a location of an item within a store;
determining availability of the item;
sending an availability status of the item to the mobile device; and
if the server determines that the item is available,retrieving, by the server, the map information that indicates the location of the item within the store, anddetermining a present location of the mobile device,generating directions from the present location of the mobile device to the location of the item within the store, andsending, by the server, the directions to the mobile device.
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Abstract
A mobile device requests map information to locate an item in a store. If the item is available, map information is sent to the mobile device. The map information includes directions to the item. If the item is not available, alternative item information is sent to the mobile device.
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Citations
18 Claims
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1. A method comprising:
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receiving, at a server comprising a processor, a request from a mobile device for map information indicating a location of an item within a store; determining availability of the item; sending an availability status of the item to the mobile device; and if the server determines that the item is available, retrieving, by the server, the map information that indicates the location of the item within the store, and determining a present location of the mobile device, generating directions from the present location of the mobile device to the location of the item within the store, and sending, by the server, the directions to the mobile device. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A device comprising:
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a processor; and a memory that stores instructions which, when executed by the processor, cause the processor to perform operations comprising receiving a request from a mobile device for map information indicating a location of an item within a store, determining availability of the item, sending an availability status of the item to the mobile device, and if the item is determined to be available, retrieving the map information that indicates the location of the item within the store, determining a present location of the mobile device, generating directions from the present location of the mobile device to the location of the item within the store, and sending the directions to the mobile device. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A non-transitory computer-readable storage medium comprising computer-executable instructions which, when executed by a processor, cause the processor to perform operations comprising:
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receiving a request from a mobile device for map information indicating a location of an item within a store; determining availability of the item; sending an availability status of the item to the mobile device; and if the server determines that the item is available, retrieving the map information that indicates the location of the item within the store, determining a present location of the mobile device, generating directions from the present location of the mobile device to the location of the item within the store, and sending the directions to the mobile device. - View Dependent Claims (16, 17, 18)
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Specification