Allocation of flight legs to dispatcher positions
First Claim
Patent Images
1. A method for distributing workload to dispatcher positions, the method comprising:
- receiving, via a processing system, a plurality of flight leg attributes for each flight leg within a planning horizon, each flight leg having effort to be assigned;
receiving, via the processing system, a plurality of position attributes for each position available to be assigned effort within the planning horizon;
aggregating, via the processing system, flight legs within the planning horizon that repeat during the planning horizon into a meta-period;
assigning, via the processing system, effort of the aggregated flight legs within the meta-period to positions within the meta-period;
deaggregating, via the processing system, the assigned effort of the aggregated flight legs within the meta-period to the respective positions throughout the planning horizon; and
assigning, via the processing system, effort of flight legs within the planning horizon that do not repeat during the planning horizon to the positions.
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Abstract
A method includes receiving flight leg data and dispatcher position data for a planning horizon and identifying cycle flight legs and extraordinary flight legs based on the flight leg data. The method includes allocating each cycle flight leg to at least one dispatcher position while minimizing workload deviations between the dispatcher positions. The method includes allocating, after allocating each cycle flight leg, each extraordinary flight leg to at least one dispatcher position while minimizing workload deviations between the dispatcher positions.
25 Citations
11 Claims
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1. A method for distributing workload to dispatcher positions, the method comprising:
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receiving, via a processing system, a plurality of flight leg attributes for each flight leg within a planning horizon, each flight leg having effort to be assigned; receiving, via the processing system, a plurality of position attributes for each position available to be assigned effort within the planning horizon; aggregating, via the processing system, flight legs within the planning horizon that repeat during the planning horizon into a meta-period; assigning, via the processing system, effort of the aggregated flight legs within the meta-period to positions within the meta-period; deaggregating, via the processing system, the assigned effort of the aggregated flight legs within the meta-period to the respective positions throughout the planning horizon; and assigning, via the processing system, effort of flight legs within the planning horizon that do not repeat during the planning horizon to the positions. - View Dependent Claims (2, 3, 4, 5)
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6. A system comprising:
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a processor; and a memory communicatively coupled to the processor, the memory storing instructions causing the processor, after execution of the instructions by the processor, to; receive flight leg data for each flight leg within a planning horizon, receive position data for each position available to be assigned flight legs within the planning horizon; fold flight legs within the planning horizon that repeat during the planning horizon into a meta-week; allocate each flight leg within the meta-week to at least one position within the meta-week; unfold the allocated flight legs within the meta-week to the respective positions throughout the planning horizon; and allocate flight legs within the planning horizon that do not repeat during the planning horizon to at least one position within the planning horizon. - View Dependent Claims (7, 8, 9, 10, 11)
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Specification