Patient voice check-in system

• US 8,626,523 B1
• Filed: 04/12/2005
• Issued: 01/07/2014
• Est. Priority Date: 04/12/2005
• Status: Expired due to Fees

• Current Assignee: MedOne Systems, LLC
• Original Assignee: MedOne Systems, LLC
• Inventors: Nelson, Nicholas P., Mack, Joseph A.
• Primary Examiner(s): Pauls, John
• Application Number:
  US11/104,386
• Time in Patent Office: 3,192 Days
• Field of Search: 705/2, 705/3, 705/4
• US Class Current: 705/2
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 40/63 for local operation

Abstract

A system for obtaining patient medical information from a currently treating physician to a hospital admitting physician. A physician wishing to admit a patient dials a phone number, enters relevant patient medical data, and then leaves a recording describing the patient'"'"'s condition. This recording is then stored in a database where it can be played back through an electronic medical record. The recording is also sent directly to the admitting physician'"'"'s cell phone who can then tend to the patient as needed.

Claims

1. A system for admitting patients into a hospital for in-patient care, comprising:

a computer processing system including a memory device, the memory device including a database configured to store information, the information including patient information stored in a database admissions queue, a duty schedule for each of one or more admitting physicians and contact information for each of the one or more admitting physicians;

wherein the duty schedule for the one or more admitting physicians includes the names of each of the one or more admitting physicians on-staff at the hospital, and the dates and time that each of the one or more admitting physicians is on-duty; and

wherein the contact information for each of the one or more admitting physicians includes a telephone number for a communication device of each of the one or more admitting physicians;

a telephone server including an integrated voice response (IVR) system programmed with one or more software routines executing on the telephone server and configured to;

receive a telephone call, via a telephone device, from one or more referring medical practitioners;

answer the telephone call;

receive the patient information for a particular patient waiting to be admitted into the hospital for in-patient care including;

identification information for the particular patient, entered via the telephone device, and a voice message, transmitted via the telephone device, that includes further health information relating to the particular patient;

store the particular patient'"'"'s identification information in the database admissions queue and record and store the voice message in the database admissions queue as a voice recording;

store a time that the patient information for the particular patient was stored in the database admissions queue;

the telephone server is further configured to;

place a telephone call to the communication device of an on-duty admitting physician at the hospital and to play the voice recording for the particular patient if the on-duty admitting physician answers the call; and

the computer processing system programmed with one or more software routines executing on the computer processing system and configured to;

generate a graphical view of the database admission queue configured to be displayed on a mobile computing platform of the one or more admitting physicians;

receive a request for access to the patient information stored in the database admission queue from the mobile computing platform of one of the one or more admitting physicians;

transmit, in response to the request, the patient information to the requesting mobile computing platform, the patient information including the patient identification information, the time the patient information was stored in the database, and a link to the voice recording relating to each patient, and

delete the patient information for the particular patient from the database admissions queue when the particular patient has been admitted into the hospital for in-patient care.

2. A system according to claim 1, wherein the call to the communication device of the on-duty admitting physician is made over a mobile phone network.

3. A system according to claim 1, wherein the identification information is a medical record number.

4. A system according to claim 1, wherein the identification information is a social security number.

5. A system according to claim 1, wherein the health information includes past medical history, any allergies, and reason for hospitalization.

6. A system according to claim 1, wherein the telephone server is programmed with one or more software routines executing on the telephone server and configured to play the voice message at a faster rate than recorded.

7. A system according to claim 1, wherein the telephone server is further programmed with one or more software routines executing on the telephone server and configured to re-call the communication device of the on-duty admitting physician after a predetermined period of time if the on-duty admitting physician does not answer the telephone call.

8. A system according to claim 1, wherein the computer processing system is further programmed with one or more software routines executing on the computer processing system and configured to:

access a hospital database having additional patient data; and

append the additional patient data to the database admissions queue.

9. A system according to claim 1, wherein the telephone server is further programmed with one or more software routines executing on the telephone server and configured to:

track the idle time of each on-duty admitting physician; and

route the call to the on-duty admitting physician with the longest idle time.