System and method for networked loyalty program

• US 8,626,582 B2
• Filed: 08/12/2011
• Issued: 01/07/2014
• Est. Priority Date: 03/29/2001
• Status: Expired due to Fees

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Propulsion Remote Holdings LLC (Intellectual Ventures LLC)
• Inventors: Ciccarone, Christine D., Bharwani, Seraj, Voltmer, Theodore S., Sneddon, Kendall, Lang, Laura, Ariff, Fauziah B., Segal, Elizabeth Hilton, Hayes, John, Zaiac, Joanne, Fernandes, Joseph, Greenhut, Scott M., Lam, Johnson, Zeisser, Michel P., Antonucci, Donna A., Ewell, Jason
• Primary Examiner(s): Alvarez, Raquel
• Application Number:
  US13/209,283
• Publication Number:
  US 20110302020A1
• Time in Patent Office: 879 Days
• Field of Search: 705/14.3, 705/14.28, 705/14.38
• US Class Current: 705/14.3
• CPC Class Codes: B01J 23/6562 Manganese
• CPC Class Codes: B01J 23/8913 Cobalt and noble metals
• CPC Class Codes: B01J 37/0205 in several steps
• CPC Class Codes: B01J 37/0226 Oxidation of the substrate, e.g. anodisation
• CPC Class Codes: G06Q 20/042 characterized in that the payment protocol involves at least one cheque
• CPC Class Codes: G06Q 20/208 Input by product or record sensing, e.g. weighing or scanner processing
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0208 Trade or exchange of goods or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 30/0209 Incentive being awarded or redeemed in connection with the playing of a video game
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0217 involving input on products or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 30/0219 based on funds or budget
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0227 Frequent usage incentive value reconciliation between diverse systems
• CPC Class Codes: G06Q 30/0228 On-line clearing houses
• CPC Class Codes: G06Q 30/0229 Multi-merchant loyalty card systems
• CPC Class Codes: G06Q 30/0232 Frequent usage rewards other than merchandise, cash or travel
• CPC Class Codes: G06Q 30/0233 Method of redeeming a frequent usage reward
• CPC Class Codes: G06Q 30/0235 : constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0236 : Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0238 : at point-of-sale [POS]
• CPC Class Codes: G06Q 30/0267 : Wireless devices
• CPC Class Codes: G06Q 30/0269 : based on user profile or attribute
• CPC Class Codes: G06Q 30/0283 : Price estimation or determination
• CPC Class Codes: G06Q 30/0601 : Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0613 : Third-party assisted
• CPC Class Codes: G06Q 40/12 : Accounting
• CPC Class Codes: G07F 17/3255 : Incentive, loyalty and/or promotion schemes, e.g. comps, gaming associated with a purchase, gaming funded by advertisements

Abstract

The present invention provides a system for implementing a loyalty program on a network-wide level. The system associates UPC and SKU data on a network level to reward consumers and/or to analyze the data for a variety of business purposes, such as market segmentation analysis and/or analysis relating to consumer spending behaviors or patterns, for example. In accordance with one aspect of the invention, the network may comprise any number of participants, including consumers (such primary and supplementary members of an aggregate consumer account), retailers (and any of their employees), manufacturers, third-party providers, and the like. In accordance with one aspect, the system enables participation by supplementary members who are associated with a primary member and, in this manner, facilitates the tracking of supplementary member purchasing behavior, reward points earning behavior, and reward points redemption behavior. In accordance with another aspect, the system permits instant enrollment of consumers at a retailer point-of-sale using information that the retailer has previously gathered from the consumer. In accordance with another aspect, the system facilitates the compilation of a purchaser profile, which may be used for a variety of purposes, including various types of marketing analysis.

Claims

1. A method comprising:

a computer-based system receiving purchase data relating to a purchase of an item by a user, wherein the purchase data includes a retailer-assigned identifier for the item;

the computer-based system associating a manufacturer-assigned identifier with the retailer-assigned identifier, wherein the manufacturer-assigned identifier is different from the retailer-assigned identifier; and

the computer-based system storing, in an account associated with the user, at least a portion of the received purchase data and the manufacturer-assigned identifier.

2. The method of claim 1, further comprising performing, by said computer-based system, an analysis of the manufacturer-assigned identifier and the purchase data.

3. The method of claim 1, further comprising calculating, by said computer-based system, reward points for a reward account associated with the user based at least in part on the manufacturer-assigned identifier.

4. The method of claim 3, further comprising allowing the user to redeem the reward points for an award chosen from a universal awards catalog comprising awards offered by a plurality of merchants, wherein said universal awards catalog is customized for the user based on the calculated reward points.

5. The method of claim 3, wherein the reward account associated with the user and the account associated with the user are the same account.

6. The method of claim 1, wherein said item is a product or a service.

7. The method of claim 1, wherein the retailer-assigned identifier is a Stock Keeping Unit (SKU) value.

8. The method of claim 1, wherein the manufacturer-assigned identifier is a Universal Product Code (UPC).

9. The method of claim 1, wherein the account is an aggregate account.

10. The method of claim 1, further comprising presenting the user with an option to purchase a second item based on the purchase data and the manufacturer-assigned identifier.

11. The method of claim 10, wherein the option further comprises an incentive.

12. The method of claim 1, further comprising generating a profile associated with the account based on the purchase data and the manufacturer-assigned identifier.

13. The method of claim 12, further comprising presenting the user with an option to purchase a second item based on the profile.

14. The method of claim 1, wherein the manufacturer-assigned identifier is associated with the retailer-assigned identifier using a database, and wherein the database is configured to store a plurality of retailer-assigned identifiers and a plurality of manufacturer-assigned identifiers.

15. An article of manufacture including a non-transitory, tangible computer readable medium having instructions stored thereon that, in response to execution by a computer-based system, cause said computer-based system to perform operations comprising:

receiving purchase data that includes details relating to a purchase of an item by a user, wherein the purchase data comprises a retailer-assigned identifier for the item;

associating a manufacturer-assigned identifier with the retailer-assigned identifier, wherein the manufacturer-assigned identifier is different from the retailer-assigned identifier; and

storing in an account associated with the user at least a portion of the received purchase data and the manufacturer-assigned identifier.

16. The article of manufacture of claim 15, wherein the operations further comprise performing an analysis of the account based on the purchase data and the manufacturer-assigned identifier;

and

presenting the user with an option to purchase a second item based on the analysis.

17. The article of manufacture of claim 15, wherein the operations further comprise calculating reward points for the user based on the manufacturer-assigned identifier.

18. A system comprising:

a processor,

a tangible, non-transitory memory configured to communicate with said processor, said tangible, non-transitory memory having instructions stored thereon that, in response to execution by said processor, cause said processor to perform operations comprising;

receiving purchase data relating to a purchase of an item by a user, wherein the purchase data comprises a retailer-assigned identifier for the item;

associating a manufacturer-assigned identifier with the retailer-assigned identifier, wherein the manufacturer-assigned identifier is different from the retailer-assigned identifier; and

storing in an account associated with the user at least a portion of the received purchase data and the manufacturer-assigned identifier.

19. The system of claim 18 wherein the operations further comprise generating a profile associated with the account based on the manufacturer-assigned identifier.

20. The system of claim 19 wherein the retailer-assigned identifier is a Stock Keeping Unit (SKU) value;

and wherein the manufacturer-assigned identifier is a Universal Product Code (UPC).