Visitor management systems and methods
First Claim
1. A management system for controlling visitor and vehicle access to an access-controlled environment via a plurality of access points, the access-controlled environment comprising first and second areas inside the environment, the system comprising:
- a network comprising one or more server devices and a memory device;
a first vehicle access point for controlling vehicular access to the first and second areas inside the access-controlled environment, the vehicle access point comprising a vehicle barrier, a scanner, a vehicle scale and a camera;
wherein the vehicle access point is configured to collect vehicle data, the vehicle data comprising;
vehicle weight;
a photograph of one or more vehicle parts;
identification signature data from a vehicle responder, if available; and
vehicle data, if any, stored in the memory device;
further wherein the vehicle access point stores collected vehicle data in the memory device and, based on vehicle data collected at the vehicle access point, the vehicle access point;
refuses vehicular access to the environment;
grants vehicular access to the first area;
grants vehicular access to the second area;
a first visitor access point comprising a greeting station connected to the network and adjacent an entryway in a visitor access area of the environment, the greeting station comprising;
a video screen, a camera, a speaker and a microphone;
a visitor detection system configured to detect when a visitor has entered the visitor access area;
a visitor proximity system configured to detect when a visitor has approached the greeting station;
wherein the greeting station is configured to collect visitor data via the following;
one or more peripheral input devices;
one or more peripheral biometric data capture devices;
one or more visitor option selection devices;
visitor data, if any, stored in the network memory device; and
a plurality of answering stations, each answering station comprising;
a video screen, a speaker and a microphone;
wherein each answering station is configured to present an answering station operator with a plurality of options for dealing with a visitor calling from the greeting station based on collected visitor data, the plurality of options comprising at least one of the following;
conferencing with a visitor at the greeting station;
opening the entryway to grant a visitor access to the environment;
printing a visitor badge;
wherein the network is configured to prioritize available answering stations in the plurality of answering stations based on collected visitor data.
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Accused Products
Abstract
Various apparatus, methods, techniques and systems are disclosed for admitting, tracking, monitoring and processing data about visitors and vehicles that visit an access-controlled environment. A network having one or more greeting stations and a number of linked answering stations collects and manages data concerning visitors and/or vehicles in the access-controlled environment, and can manage or assist individuals in managing granting access to the access-controlled environment, monitoring visitors and vehicles present in the access-controlled environment, limiting movement and access to certain areas in the access-controlled environment and generating records and other data about each visit. Some embodiments of the network are also adaptable for use in providing traveler assistance and consular services for various types of individuals.
141 Citations
16 Claims
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1. A management system for controlling visitor and vehicle access to an access-controlled environment via a plurality of access points, the access-controlled environment comprising first and second areas inside the environment, the system comprising:
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a network comprising one or more server devices and a memory device; a first vehicle access point for controlling vehicular access to the first and second areas inside the access-controlled environment, the vehicle access point comprising a vehicle barrier, a scanner, a vehicle scale and a camera; wherein the vehicle access point is configured to collect vehicle data, the vehicle data comprising; vehicle weight; a photograph of one or more vehicle parts; identification signature data from a vehicle responder, if available; and vehicle data, if any, stored in the memory device; further wherein the vehicle access point stores collected vehicle data in the memory device and, based on vehicle data collected at the vehicle access point, the vehicle access point; refuses vehicular access to the environment; grants vehicular access to the first area; grants vehicular access to the second area; a first visitor access point comprising a greeting station connected to the network and adjacent an entryway in a visitor access area of the environment, the greeting station comprising; a video screen, a camera, a speaker and a microphone; a visitor detection system configured to detect when a visitor has entered the visitor access area; a visitor proximity system configured to detect when a visitor has approached the greeting station; wherein the greeting station is configured to collect visitor data via the following; one or more peripheral input devices; one or more peripheral biometric data capture devices; one or more visitor option selection devices; visitor data, if any, stored in the network memory device; and a plurality of answering stations, each answering station comprising; a video screen, a speaker and a microphone; wherein each answering station is configured to present an answering station operator with a plurality of options for dealing with a visitor calling from the greeting station based on collected visitor data, the plurality of options comprising at least one of the following; conferencing with a visitor at the greeting station; opening the entryway to grant a visitor access to the environment; printing a visitor badge; wherein the network is configured to prioritize available answering stations in the plurality of answering stations based on collected visitor data. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 16)
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14. A method for controlling visitor and vehicle access to an access-controlled environment via a plurality of access points, the access-controlled environment comprising first and second areas inside the environment, the method utilizing a network comprising one or more server devices and a memory device, the method comprising:
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controlling vehicular access to first and second areas inside the access-controlled environment at a vehicle access point, the vehicle access point comprising a vehicle barrier, a scanner, a vehicle scale and a camera; the vehicle access point collecting vehicle data comprising; vehicle weight; a photograph of one or more vehicle parts; identification signature data from a vehicle responder, if available; and vehicle data, if any, stored in the memory device; the vehicle access point storing collected vehicle data in the memory device and, based on vehicle data collected at the vehicle access point, the vehicle access point; refusing vehicular access to the environment; granting vehicular access to the first area; granting vehicular access to the second area; controlling visitor access to the access-controlled environment at a first visitor access point comprising a greeting station connected to the network and adjacent an entryway in a visitor access area of the environment, the greeting station comprising a video screen, a camera, a speaker and a microphone; a visitor detection system detecting when a visitor has entered the visitor access area; a visitor proximity system detecting when a visitor has approached the greeting station; the greeting station collecting visitor data via the following; one or more peripheral input devices; one or more peripheral biometric data capture devices; one or more visitor option selection devices; visitor data, if any, stored in the network memory device; and based on collected visitor data, the network prioritizing available answering stations in a plurality of answering stations, wherein each answering station comprises a video screen, a speaker and a microphone and further wherein each answering station presents an answering station operator with a plurality of options for dealing with a visitor caning from the greeting station based on collected visitor data, the plurality of options comprising at least one of the following; conferencing with a visitor at the greeting station; opening the entryway to grant a visitor access to the environment; printing a visitor badge. - View Dependent Claims (15)
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Specification