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Method and system for preserving telephony session state

  • US 8,638,781 B2
  • Filed: 01/19/2011
  • Issued: 01/28/2014
  • Est. Priority Date: 01/19/2010
  • Status: Active Grant
First Claim
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1. A method for preserving session state in telephony messaging comprising:

  • at a telephony platform, initializing a communication session with a telephony communication between a telephony device and an application server;

    at a call router of the telephony platform, communicating the communication session over a telephony protocol to the telephony device and communicating the communication session over HTTP protocol to the application server;

    at the telephony platform, storing session state that uniquely identifies the communication session of the telephony device and the application server;

    at the call router, transmitting the stored session state in subsequent communications of the communication session with the application server;

    communicating a tracking link to a user access destination in response to initiation by the application server, wherein a tracking link is a link to a resource and the tracking link is unique to the communication session; and

    associating access of the resource through the tracking link with the session state of the communication session.

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