Continuity of medical care

• US 8,639,532 B2
• Filed: 03/21/2011
• Issued: 01/28/2014
• Est. Priority Date: 04/07/2008
• Status: Active Grant

• Current Assignee: American Well Corporation (Amwell Incorporated)
• Original Assignee: American Well Corporation (Amwell Incorporated)
• Inventors: Schoenberg, Roy
• Primary Examiner(s): Dunham, Jason
• Assistant Examiner(s): MISIASZEK, AMBER ALTSCHUL
• Application Number:
  US13/052,799
• Publication Number:
  US 20110184763A1
• Time in Patent Office: 1,044 Days
• Field of Search: 705 2- 4
• US Class Current: 705/3
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G16H 10/20 for electronic clinical trials or questionnaires
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Abstract

A consumer is provided with continuity of medical care by being prompted to transfer data to a recipient, upon completion of the consumer'"'"'s interaction with a brokerage system. The data obtained during the interactions is transferred to one or more recipients selected by the consumer.

Claims

1. A computer-implemented method comprises:

accessing a data repository that stores availability information of medical service providers for participating in a consultation;

determining, by one or more computers, which of the medical service providers are available;

identifying, by the one or more computers, an available medical service provider with whom a consumer should consult;

activating a real-time communication channel for an on-line, real-time consultation, with the real-time communication channel being between a device associated with the consumer and a device associated with the identified medical service provider;

receiving, by the one or more computers, medical data collected during the on-line, real-time consultation between the medical service provider and the consumer;

generating, at least partly based on the collected medical data, summarized medical data related to the consumer'"'"'s consultation with the medical service provider;

receiving by the one or more computers information that specifies one or more recipients of the summarized medical data; and

transferring, by the one more computers over a network, the summarized medical data to at least one device associated with the one or more recipients.

2. The method of claim 1 wherein the summarized medical data is transferred after the on-line, real-time consultation.

3. The method of claim 1 wherein the summarized medical data is transferred during the on-line, real-time consultation.

4. The method of claim 1, further comprising:

generating data for a graphical user interface when rendered on a display device, depicts a visual representation of one or more channels to transfer the summarized medical data; and

upon receipt of data indicative of a selection of one of the channels,

transferring the summarized medical data to at least one of the one or more recipients using the selected channel.

5. The method of claim 4 wherein the graphical user interface is capable of being accessed by a device associated with the consumer of services during the consumer'"'"'s consultation.

6. The method of claim 1, further comprising:

receiving from a computer used by the consumer a selection of one or more of (i) at least a portion of collected medical data, and (ii) at least a portion of the summarized medical data;

wherein transferring the summarized medical data comprises transferring the data selected by the consumer of services.

7. The method of claim 4, wherein the selected channel is associated with a device capable of faxing the summarized medical data to the recipient.

8. The method of claim 4, wherein the selected channel is associated with initiation of a physical delivery of the summarized medical data to the recipient.

9. The computer-implemented method of claim 1, wherein the summarized medical data is first medical data, the data repository is a first data repository, and wherein the method further comprises:

retrieving, from a second data repository, second medical data associated with the consumer; and

transferring to the at least one device associated with the one or more recipients the second medical data.

10. A non-transitory computer program product residing on a computer readable medium, the computer program product comprising instructions for causing a computer to perform operations comprising:

accessing a data repository that stores availability information of medical service providers for participating in a consultation;

determining which of the medical service providers are available;

identifying an available medical service provider with whom a consumer should consult;

activating a real-time communication channel for an on-line, real-time consultation, with the real-time communication channel being between a device associated with the consumer and a device associated with the identified medical service provider;

receiving medical data collected during the on-line, real-time consultation between the medical service provider and the consumer;

generating, at least partly based on the collected medical data, summarized medical data related to the consumer'"'"'s consultation with the medical service provider;

receiving information that specifies one or more recipients of the summarized medical data; and

transferring, over a network, the summarized medical data to at least one device associated with the one or more recipients.

11. The non-transitory computer program product of claim 10 wherein the summarized medical data is transferred after the on-line, real-time consultation.

12. The non-transitory computer program product of claim 10 wherein the summarized medical data is transferred during the on-line, real-time consultation.

13. The non-transitory computer program product of claim 10, wherein the operations further comprise:

generating data for a graphical user interface when rendered on a display device, depicts a visual representation of one or more channels to transfer the summarized medical data; and

upon receipt of data indicative of a selection of one of the channels,

transferring the summarized medical data to at least one of the one or more recipients using the selected channel.

14. The non-transitory computer program product of claim 13 wherein the graphical user interface is capable of being accessed by a device associated with the consumer of services during the consumer'"'"'s consultation.

15. The non-transitory computer program product of claim 10, wherein the operations further comprise:

receiving from a computer used by the consumer a selection of one or more of (i) at least a portion of collected medical data, and (ii) at least a portion of the summarized medical data;

wherein transferring the summarized medical data comprises transferring the data selected by the consumer of services.

16. The non-transitory computer program product of claim 13 wherein the selected channel is associated with a device capable of faxing the summarized medical data to the recipient.

17. The non-transitory computer program product of claim 13 wherein the selected channel is associated with initiation of a physical delivery of the summarized medical data to the recipient.

18. An apparatus comprising:

a processor; and

a computer program product residing on a computer readable medium, the computer program product comprising instructions for causing the processor to perform operations comprising;

accessing a data repository that stores availability information of medical service providers for participating in a consultation;

determining which of the medical service providers are available;

identifying an available medical service provider with whom a consumer should consult;

activating a real-time communication channel for an on-line, real-time consultation, with the real-time communication channel being between a device associated with the consumer and a device associated with the identified medical service provider;

receiving medical data collected during the on-line, real-time consultation between the medical service provider and the consumer;

generating, at least partly based on the collected medical data, summarized medical data related to the consumer'"'"'s consultation with the medical service provider;

receiving information that specifies one or more recipients of the summarized medical data; and

transferring, over a network, the summarized medical data to at least one device associated with the one or more recipients.

19. The apparatus of claim 18 wherein the summarized medical data is transferred after the on-line, real-time consultation.

20. The apparatus of claim 18 wherein the summarized medical data is transferred during the on-line, real-time consultation.

21. A computer-implemented method comprising:

accessing a data repository that stores availability information of medical service providers for participating in a consultation;

determining, by one or more computers, which of the medical service providers are available;

identifying, by the one or more computers, an available medical service provider with whom a consumer should consult;

establishing, by the one or more computers over a computer network, a real-time communication channel between a computer used by the consumer and a computer used by the identified medical service provider to initiate a live interaction between the consumer of services and the medical service provider of services through the respective computers;

collecting, during the live interaction with the provider, medical information pertaining to the consumer of services;

receiving, from the computer of the provider, information indicative of one or more conditions of the consumer;

sending, by the one or more computers that established the communication channel, a prompt to the consumer'"'"'s computer to transfer to a recipient the collected medical information and the received information indicative of the one or more conditions; and

transferring, by the one or more computers that established the communication channel and over the computer network, the collected medical information and the information indicative of the one or more conditions to a computer of the recipient selected by the consumer.