Method and apparatus to facilitate development of a customer-specific business process model

• US 8,639,542 B2
• Filed: 06/23/2003
• Issued: 01/28/2014
• Est. Priority Date: 06/27/2002
• Status: Active Grant

• Current Assignee: Oracle America, Inc. (Oracle Corporation)
• Original Assignee: Siebel Systems Inc. (Oracle Corporation)
• Inventors: Berg, Eric, Kilambi, Krishna
• Primary Examiner(s): FEENEY, BRETT A
• Application Number:
  US10/602,260
• Publication Number:
  US 20040027388A1
• Time in Patent Office: 3,872 Days
• Field of Search: None
• US Class Current: 705/7.11
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A business process model pertaining to an application product is associated with a set of views that illustrate the realization of the business process in the application product. Further, the business process model is displayed to the user together with the set of views to enhance the user'"'"'s understanding of the business process provided by the application product.

Claims

1. A method, implemented in a computer system, comprising:

identifying an application product, using a processor of the computer system, wherein the application product pertains to a business process;

creating a business process model, using the processor, wherein

the business process model pertains to the application product, and

the business process model is configured to represent the business process by virtue of being configured to facilitate definition of one or more relationships between ones of a plurality of business requirements;

creating each of a plurality of views, using the processor, wherein

the each of the plurality of views corresponds to one of a plurality of user interfaces;

creating a plurality of identifiers, using the processor, wherein

each identifier of the plurality of identifiers is configured to identify a corresponding one of the each of the plurality of views;

creating an association between the business process model and the plurality of views, using the processor, wherein

each of the plurality of views comprises

an image representing a corresponding one of the plurality of user interfaces within the application product,

the image is a non-interactive representation of one of the plurality of user interfaces defined by the application product,

the application product is configured to present the plurality of views,

the plurality of views illustrates realization of the business process within the application product,

the creating the association comprises

associating the each identifier of the plurality of identifiers and at least one activity, wherein

the at least one activity is one or more activities of a plurality of activities represented in the business process model, and

the associating comprises

creating one of a plurality of links between the each identifier of the plurality of identifiers and the corresponding one of the each of the plurality of views, wherein the plurality of links represents the association;

simultaneously displaying the business process model and the plurality of views within a user interface, wherein

the user interface is displayed on a display of the computer system; and

in response to a user selection of a first view of the plurality of views, presenting a user interface of the plurality of user interfaces, wherein

the user interface of the plurality of user interfaces corresponds to the first view of the plurality of views,

the user interface of the plurality of user interfaces is an interactive representation of the first view of the plurality of views, and

the interactive representation is configured to, in response to a user input,

accept the user input, and

generate a result.

2. The method of claim 1, further comprising:

the creating the business process model uses data from an external file.

3. The method of claim 1, wherein

the creating the business process model uses a modeling language.

4. The method of claim 1, wherein

the business process model comprises

graphical representations of the plurality of activities.

5. The method of claim 1, wherein associating the business process model further comprises:

storing each identifier of the plurality of identifiers, wherein

the storing stores the identifier in a repository, and

the repository is stored in a computer-readable storage medium of the computer system, and

the each identifier and the at least one activity are associated with one another in the repository.

6. The method of claim 1, wherein

the application product is a standard application product defined for a specific industry.

7. The method of claim 6, further comprising:

transforming the business process model associated with the standard application product into a set of standard business requirements, using the processor;

creating a set of user-specific business requirements, using the processor when the business process model associated with the standard application product is modified by the user;

comparing the set of standard business requirements and the set of user-specific business requirements, using the processor; and

based on a result of the comparing, determining, using the processor, one or more components of the standard application product that need to be modified to provide a user-specific functionality to the standard application product.

8. A computer program product comprising:

a first set of instructions, executable on a computer system, configured to identify an application product, wherein

the application product pertains to a business process;

a second set of instructions, executable on the computer system, configured to create a business process model, wherein

the business process model pertains to the application product, and

the business process model is configured to represent the business process by virtue of being configured to facilitate definition of one or more relationships between ones of a plurality of business requirements;

a third set of instructions, executable on the computer system, configured to create each of a plurality of views, wherein

the each of the plurality of views corresponds to one of a plurality of user interfaces;

a fourth set of instructions, executable on the computer system, configured to create a plurality of identifiers, wherein

each identifier of the plurality of identifiers is configured to identify a corresponding one of the each of the plurality of views;

a fifth set of instructions, executable on the computer system, configured to create an association between the business process model and the plurality of views, wherein

the plurality of views illustrates realization of the business process within the application product,

the application product is configured to present the plurality of views,

each of the plurality of views comprises

an image representing a corresponding one of a plurality of user interfaces within the application product,

the image is a non-interactive representation of one of the plurality of user interfaces defined by the application product,

the fifth set of instructions comprises

a first subset of instructions, executable on the computer system, configured to associate the each identifier of the plurality of identifiers and at least one activity, wherein

the at least one activity is one or more activities of a plurality of activities represented in the business process model, and

the first subset of instructions comprises

a first sub-subset of instructions, executable on the computer system, configured to create one of a plurality of links between the each identifier of the plurality of identifiers and the corresponding one of the each of the plurality of views, wherein

the plurality of links represents the association;

a sixth set of instructions, executable on the computer system, configured to simultaneously display the business process model and the plurality of views within a user interface, wherein

the user interface is displayed on a display of the computer system;

a seventh set of instructions, executable on the computer system, configured to present a user interface of the plurality of user interfaces, in response to a user selection of a first view of the plurality of views, wherein

the user interface of the plurality of user interfaces corresponds to the first view of the plurality of views,

the user interface of the plurality of user interfaces is an interactive representation of a first view of the plurality of views, and

the interactive representation is configured to, in response to a user input,

accept the user input, and

generate a result; and

a non-transitory computer-readable storage medium, wherein the computer program product is encoded in the non-transitory computer-readable storage medium.

9. The computer program product of claim 8, wherein the second set of instructions are configured to create the business process model using data from an external file.

10. The computer program product of claim 9, wherein the business process model is created in a modeling language.

11. The computer program product of claim 8, wherein the first subset of instructions further comprise:

a second sub-subset of instructions, executable on the computer system, configured to store each identifier of the plurality of identifiers, wherein

the second sub-subset of instructions stores the identifier in a repository, and

the repository is stored in a computer-readable storage medium of the computer system, and

the each identifier and the at least one activity are associated with one another in the repository.

12. The computer program product of claim 8, wherein the application product is a standard application product defined for a specific industry.

13. The computer program product of claim 8, wherein the computer program product further comprises:

a eighth set of instructions, executable on the computer system, configured to modify the plurality of views displayed to the user in response to a user request.

14. The computer program product of claim 8, wherein the computer program product further comprises:

an eighth set of instructions, executable on the computer system, configured to receive a user request to navigate to one of the plurality of views in the application product;

a ninth set of instructions, executable on the computer system, configured to determine a view identifier; and

a tenth set of instructions, executable on the computer system, configured to pass a command to the application product to trigger display of a user interface associated with the view identifier in execution mode.

15. The computer program product of claim 12, further comprising:

a eighth set of instructions, executable on the computer system, configured to transform the business process model pertaining to the standard application product into a set of standard business requirements;

a ninth set of instructions, executable on the computer system, configured to create a set of user-specific business requirements when the business process model pertaining to the standard application product is modified by the user;

an tenth set of instructions, executable on the computer system, configured to compare the set of standard business requirements and the set of user-specific business requirements; and

a eleventh set of instructions, executable on the computer system, configured to determine, based on a result produced by the tenth set of instructions, one or more components of the standard application product that need to be modified to provide a user-specific functionality to the standard application product.

16. A system comprising:

a processor;

a display, coupled to the processor;

a computer-readable storage medium, coupled to the processor; and

a linkage process, stored in the computer-readable storage medium and configured to cause the processor to

identify an application product, wherein

the application product pertains to a business process,

create a business process model, wherein

the business process model pertains to the application product, and

the business process model is configured to represent the business process by virtue of being configured to facilitate definition of one or more relationships between ones of a plurality of business requirements, and

create each of a plurality of views, wherein

the each of the plurality of views corresponds to one of a plurality of user interfaces,

create a plurality of identifiers, wherein

each identifier of the plurality of identifiers is configured to identify a corresponding one of the each of the plurality of views,

create an association between the business process model and the plurality of views, wherein

each of the plurality of views is an image representing a corresponding one of a plurality of user interfaces within the application product,

the image is a non-interactive representation of one of the plurality of the user interfaces defined by the application product,

the application product is configured to present the plurality of views,

the plurality of views illustrates realization of the business process within the application product,

the linkage process is configured to create the association by virtue of being configured to cause the processor to

associate the each identifier of the plurality of identifiers and at least one activity, wherein

 

the at least one activity is one or more activities of a plurality of activities represented in the business process model,

the linkage process is configured to associate the each identifier and the at least one activity by virtue of being configured to cause the processor to

create one of a plurality of links between the each identifier of the plurality of identifiers and the corresponding one of the each of the plurality of views, wherein the plurality of links represents the association,

the linkage process is further configured to cause the processor to simultaneously display the business process model and the plurality of views within a user interface, wherein

the user interface is displayed on the display, and

the linkage process is further configured to cause the processor to present a user interface of the plurality of user interfaces, in response to a user selection of a first view of the plurality of views, wherein

the user interface of the plurality of user interfaces corresponds to the first view of the plurality of views,

the user interface of the plurality of user interfaces is an interactive representation of a first view of the plurality of views, and

the interactive representation is configured to, in response to a user input,

 

accept the user input, and

 

generate a result.

17. The system of claim 16, wherein

the business process model is created in a modeling language.

18. The system of claim 16, wherein

the linkage process is configured to cause the processor to create the association by virtue of being configured to

store an identifier of a plurality of identifiers, wherein the identifier is stored in a repository, and

the repository is stored in the computer-readable storage medium,

the each identifier and the at least one activity are associated with one another in the repository.

19. The system of claim 16, wherein

the application product is a standard application product defined for a specific industry.

20. The system of claim 19, wherein the linkage process is further configured to cause the processor to:

transform the business process model pertaining to the standard application product into a set of standard business requirements;

create a set of user-specific business requirements when the business process model pertaining to the standard application product is modified by the user;

compare the set of standard business requirements and the set of user-specific business requirements; and

based on a result of the comparison, determine one or more components of the standard application product that need to be modified to provide a user-specific functionality to the standard application product.