System and method for delivery of voicemails to handheld devices

• US 8,644,463 B2
• Filed: 01/10/2008
• Issued: 02/04/2014
• Est. Priority Date: 01/10/2007
• Status: Active Grant

• Current Assignee: TVG LLC, Zoom Video Communications, Inc.
• Original Assignee: TVG LLC
• Inventors: Demmitt, Michael, Manna, Amit, Smith, Michael, Arellano, Luis, Pedregal, Chris, LeBeau, Mike, Salomaki, Brian
• Primary Examiner(s): Tsang, Fan
• Assistant Examiner(s): Huynh, Van D
• Application Number:
  US11/972,610
• Publication Number:
  US 20090141875A1
• Time in Patent Office: 2,217 Days
• Field of Search: 379/88.12, 379/88.14, 379/88.22, 379/67.1, 455/414.1, 455/413, 709/206, 707/3, 370/271
• US Class Current: 379/88.14
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 3/4878 Advertisement messages
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04M 7/12 for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Abstract

Briefly, a variety of embodiments, including the following, are described: a system embodiment and methods that allow random access to voice messages, in contrast to sequential access in existing system embodiments; a system embodiment and methods that allow for the optional use of voice recognition to enhance usability; and a system embodiment and methods that apply to the area of voicemail.

Claims

1. A system comprising:

a voicemail system, said voicemail system includes a server adapted to select one or more advertisements related to or associated with a voicemail message by a selection mechanism;

wherein the selection mechanism to select the advertisements based at least in part on one or more targeting factors;

wherein the selection mechanism to employ a text representation of the voicemail message for the one or more targeting factors;

wherein the one or more targeting factors being derived at least in part from application of a profile of the text representation of the voicemail message and a client adapted to receive and display the selected advertisements in conjunction with the voicemail message.

2. The system of claim 1, wherein the targeting factors are derived at least in part from attributes of the message.

3. The system of claim 1, wherein the targeting factors are derived at least in part from attributes of the sender.

4. The system of claim 1, wherein the targeting factors are derived at least in part from attributes of the recipient.

5. The system of claim 1, wherein the targeting factors are derived at least in part from attributes of the recipient'"'"'s current environment, including time of day or location.

6. The system of claim 1, wherein the targeting factors are derived at least in part from a combination of one or more of attributes of the message including recipient, sender, or current environment.

7. The system of claim 1, wherein the targeting factors are derived at least in part from the text transcription of the message.

8. The system of claim 3, wherein the targeting factors are derived at least in part from the identity of the sender.

9. The system of claim 3, wherein the targeting factors are derived at least in part from inferred preferences of the sender.

10. The system of claim 3, wherein the targeting factors are derived at least in part from an inferred relationship between the sender and recipient.

11. The system of claim 10, wherein the inferred relationship between sender and recipient is derived at least in part from the attributes of the sender'"'"'s entry in the address book of the recipient.

12. The system of claim 1, wherein the voicemail system is able to provide random access to voicemails via the client.

13. The system of claim 1, wherein the server and the client are able to become mutually synchronized regarding received voicemail messages.

14. The system of claim 13, wherein mutual synchronization is able to take place after a communication connection is established between the server and the client.

15. The system of claim 14, wherein the server comprises a backend server.