Caller name detection and export

• US 8,644,471 B1
• Filed: 08/15/2011
• Issued: 02/04/2014
• Est. Priority Date: 08/15/2011
• Status: Expired due to Fees

• Current Assignee: Sprint Communications Company LP (Deutsche Telekom AG)
• Original Assignee: Sprint Communications Company LP (Deutsche Telekom AG)
• Inventors: Peden, Mark Douglas, Koller, Gary Duane, Reeves, Raymond Emilio, Youngs, Simon
• Primary Examiner(s): Nguyen, Duc
• Assistant Examiner(s): Laekemariam, Yosef K
• Application Number:
  US13/209,958
• Time in Patent Office: 904 Days
• Field of Search: 379/142.05, 379/142.04, 379/142.06, 379/142.09, 379/142.1
• US Class Current: 379/142.06
• CPC Class Codes: H04M 15/06 Recording class or number of calling , i.e. A-party or called party , i.e. B-party
• CPC Class Codes: H04M 15/41 Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
• CPC Class Codes: H04M 15/47 Fraud detection or prevention means
• CPC Class Codes: H04M 15/73 Validating charges
• CPC Class Codes: H04M 15/83 Notification aspects
• CPC Class Codes: H04M 15/8351 before establishing a communication
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54

Abstract

Methods, media, and network devices are provided for detecting errors in caller identifier records. A caller name provider is identified for a terminating endpoint that is a recipient of a communication from a transmitting device. The caller name provider receives queries for caller identifier information that will be transmitted to the terminating endpoint. The caller name provider returns records having the caller identifiers in response to the queries. When the records contain an error, the caller name providers receive update requests from a calling party of the transmitting device. The update requests include changes to the records that correct the errors.

Claims

1. A computer implemented method to manage caller identifiers, the method comprising:

receiving, at the caller, caller identifier information from a caller name (CNAM) registry, wherein the caller identifier information that will be displayed to a terminating endpoint at a caller, upon initiating a communication to the terminating endpoint by the caller;

verifying the caller identifier information at the caller;

comparing the received caller identifier information with a name associated with the caller

generating a notification when the caller identifier information does not match the name associated with the caller;

tagging the caller identifier information, when the name associated with the caller does not match the caller identifier information, to obtain recent names associated with the caller that replace the caller identifier information;

generating a request, at the caller, to replace the caller identifier information stored at the CNAM registry if the name associated with the caller does not match the caller identifier information;

and

authorizing a payment transaction corresponding to the request to replace the caller identifier information received from the caller.

2. The method of claim 1, wherein the name associated with the caller is stored in a subscriber profile.

3. The method of claim 1, wherein the caller specifies another name to replace the name included the caller identifier information.

4. The method of claim 1, further comprising:

determining whether the caller requests a change to the caller identifier information.

5. The method of claim 1, further comprising:

changing the caller identifier information, when the name included in the caller identifier information does not match the name associated with the caller.

6. The method of claim 5, wherein the name included in the caller identifier information is changed to the name associated with the caller.

7. The method of claim 5, wherein the change occurs automatically.

8. One or more computer-readable media storing computer-useable instructions to perform a computer-implemented method for providing caller identifier information, the method comprising:

receiving a request from a caller to initiate a call with a terminating endpoint;

checking a local cache to obtain caller identifier information to determine whether caller identifier information that will be transmitted to the terminating endpoint and stored in the cache is recent;

when the caller identifier information is recent, performing the following;

retrieving the caller identifier information from the cache, and

generating a notification for the caller, wherein the notification provides an editable preview of the caller identifier information that will be transmitted to the terminating endpoint;

generating a request, at the caller, to replace the caller identifier information in the editable preview if a name associated with the caller does not match the caller identifier information;

authorizing a payment transaction corresponding to the request to replace the caller identifier information received from the caller; and

when the caller identifier information in the cache is not recent, performing the following;

locating a caller identifier provider for the terminating endpoint, and

transmitting a request to the provider, wherein the request queries the provider for caller identifier information associated with the caller that will be transmitted to the terminating endpoint by the provider.

9. The media of claim 8, wherein locating the caller identifier provider comprises:

searching for terminating endpoints and data for providers corresponding to the terminating endpoints.

10. The media of claim 8, wherein locating the caller identifier provider comprises:

transmitting a query to a provider registry; and

receiving provider information from the registry.

11. The media of claim 8, further comprising:

receiving a response that includes the caller id information that will be transmitted to the terminating endpoint by the provider.

12. A telecommunications device having processors and memories configure to manage caller identifiers, the device comprising:

one or more processors that perform the following;

receive, at the caller, caller identifier information from a caller name (CNAM) registry, wherein the caller identifier information will be displayed to a terminating endpoint at a caller, upon initiating a communication to the terminating endpoint by the caller;

verifying the caller identifier information at the caller;

comparing the received caller identifier information with a name associated with the caller;

generating a notification when the caller identifier information does not match the name associated with the caller;

tagging the caller identifier information, when the name associated with the caller does not match the caller identifier information, to obtain recent names associated with the caller that replace the caller identifier information;

generating a request, at the caller, to replace the caller identifier information stored at the CNAT registry if the name associated with the caller does not match the caller identifier information; and

authorizing a payment transaction corresponding to the request to replace the caller identifier information received from the caller.

13. The device of claim 12, wherein the name associated with the caller is stored in a subscriber profile.

14. The device of claim 12, wherein the caller specifies another name to replace the name included the caller identifier information.

15. The device of claim 12, further comprising:

determining whether the caller requests a change to the caller identifier information.

16. The device of claim 12, further comprising:

changing the caller identifier information, when the name included in the caller identifier information does not match the name associated with the caller.

17. The device of claim 16, wherein the name included in the caller identifier information is changed to the name associated with the caller.

18. The device of claim 16, wherein the change occurs automatically.