Ring-tone messaging service

• US 8,644,886 B1
• Filed: 03/15/2004
• Issued: 02/04/2014
• Est. Priority Date: 03/15/2004
• Status: Active Grant

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Incorporated
• Inventors: Lang, Andrew W., Mehr, Assaph, Minhazuddin, Muneyb, Delaney, Timothy C.
• Primary Examiner(s): Beamer, Temica M
• Assistant Examiner(s): Ajayi, Joel
• Application Number:
  US10/801,960
• Time in Patent Office: 3,613 Days
• Field of Search: 455/414.2, 455/466, 455/401, 455/404.2, 455/415, 455/567, 379/69, 379/72, 379/88.04, 379 9317- 9325
• US Class Current: 455/567
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

An improved system and method to provide important information either, as voice, text, picture, holographic image or video from the calling party to a called party before the called party answers a telephone. The information may be a live or recorded voice, text, image or video message. The calling party may send a voice message, for example, and send it along with a call set-up message. The voice message may be recorded beforehand, recorded as part of the dialing process, or sent live before the call is answered. Instead of the called party'"'"'s telephone ringing, the recorded voice message is played or the real-time data/bearer stream is heard. The called party hears the voice message instead of the ring tone normally heard when there is an incoming telephone call. If the telephone is not answered, the calling party is sent to voicemail or mms-storage system, where the calling party is given the option to record a voice message which may or may not include the original recorded or live voice message sent along with the call set-up message. Alternatively if the called party has a follow me service, the other contact numbers are attempted as directed in the user preferences before sending the calling party to voicemail. If the calling and called party have telephones, such as mobile phones, IP phones, IP softphones, PDA with telephony capabilities, etc., which allow for multimedia messages such as text, images and video messages, the calling party'"'"'s recorded voice message may include text, images or video.

Claims

1. A communication method between communication devices, comprising:

receiving, at a called communication device and as part of a call set-up message, at least one of a text, a picture, a video, and a holographic user message from a first user of a calling communication device, the message being associated with a pending call from the first user to a second user of the called communication device; and

before the call is answered by the second user, the called communication device extracting the at least one of a text, a picture, a video, and a holographic user message from the call set-up message and displaying said at least one of a text, a picture, a video, and a holographic user message for the second user.

2. The method of claim 1, wherein the called communication device displays the user message instead of playing a ring tone and wherein the user message causes the calling and called communication device to open a bearer channel therebetween, whereby the first user can speak live messages to the second user before the call is answered.

3. The method of claim 1, wherein, when the second user answers the call, one or more call connect messages are exchanged between the calling and called communication devices and wherein the user message comprises a media stream received by the calling communication device in real-time.

4. The method of claim 1, wherein, when the called communication device is busy, the user message is attached to a call-waiting signal, thereby causing the user message to be displayed to the second user instead of a standard call-waiting signal.

5. The method of claim 1, wherein the user message is displayed to the second party instead of a standard call-waiting signal.

6. The method of claim 1, wherein a second voiced user message, different from the user message included in the call set-up message, is forwarded to the called communication device after a call set-up message is received by the called communication device from the calling communication device and played to the second user before the call is answered by the second user.

7. The method of claim 1, wherein the user message is a voice message and wherein, when the second user does not answer the pending call, the voice message is received by a multi-media message storage system associated with the second party.

8. The method of claim 1, wherein the user message further includes a voice message and wherein, when the called communication device is busy, the voice message is sent attached to a call-waiting signal.

9. The method of claim 8, wherein the voice message is played instead of a call-waiting signal.

10. The method of claim 1, further comprising:

playing an introductory ring tone associated with the first party before displaying the message, the introductory ring tone message indicating that the second party has received or will receive a voice message from the first party, wherein the introductory ring tone is played before the user message is displayed.

11. The method of claim 1, wherein the user message is a text message and further comprising:

converting the text message to speech before the audibly playing step.

12. The method of claim 1, wherein the user message is sent by the calling communication device and received by the called communication device in-band.

13. The method of claim 1, further comprising:

sending a ringing signal to the calling communication device in response to the receipt of the user message.

14. The method of claim 1, wherein the playing displaying step is repeated until the call is answered by the second user and wherein the user message comprises a holographic image.

15. A computer readable medium having stored thereon processor executable instructions to perform the steps of claim 1.

53. The method of claim 1, wherein the user message is appended to the call set-up message.

16. A communication method between communication devices, comprising:

providing a calling communication device associated with a first party; and

sending a call set-up message from the calling communication device to a called communication device associated with a second party, wherein the call set-up message comprises a recorded voice message from the first party to the second party and an alerting message to open a bearer channel from the calling communication device to the called communication device, the bearer channel being configured to receive a live voice message from the first party to the second party, whereby at least one of the recorded and live voice messages is played by the called communication device before a bi-directional communication path is established between the first and second parties.

17. The method of claim 16, further comprising:

providing the first party with at least one of the following options;

sending a voice message with a call set-up message and sending a setup message for a live one-way communication from the first party to the second party.

18. The method of claim 16, wherein the recorded voice message is played by the called communication device to the second party, wherein a second voice message to the second party is received by the calling communication device from the first party, the recorded and second voice messages being different, and wherein the second voice message is played by the called communication device to the second party before the bidirectional communication path is established.

19. The method of claim 17, wherein the bearer channel for a live one-way communication is opened, before establishment of the bidirectional communication path between the first and second parties, between the calling and called communication devices and wherein the live voice message is transmitted over the bearer channel to the called communication device.

20. The method of claim 16, wherein the call set-up message comprises the recorded voice message from the first party to the second party and wherein the recorded voice message is received from the first party immediately before the call set-up message is sent to the called communication device.

21. The method of claim 16, wherein the call set-up message comprises the alerting message and wherein the live voice message is sent to the called communication device after the called communication device receives the call set-up message.

22. The method of claim 16, further comprising:

playing, by the called communication device, of a plurality of differing voice messages from the first party to the second party before a bi-directional communication path is established between the first and second parties.

23. The method of claim 22, wherein the called communication device plays the at least one of a recorded and live voice message instead of playing a ring tone.

24. The method of claim 22, wherein the at least one of a recorded and live voice message is the recorded voice message and wherein, when the called communication device is busy, the recorded voice message is attached to a call-waiting signal, thereby causing the recorded voice message to be played to the second party instead of a standard call-waiting signal.

25. The method of claim 22, wherein the at least one of a recorded and live voice message is forwarded to the called communication device after a call set-up message is received by the called communication device from the calling communication device.

26. The method of claim 22, wherein, when the second user does not answer the pending call, the at least one of a recorded and live voice message is received by a voice mail system associated with the second party.

27. The method of claim 22, wherein, when the called communication device is busy, the at least one of a recorded and live voice message is sent attached to a call-waiting signal.

28. The method of claim 22, wherein the at least one of a recorded and live voice message is played instead of a call-waiting signal.

29. The method of claim 22, further comprising:

playing a special introductory ring tone associated with the at least one of a recorded and live voice message before playing the at least one of a recorded and live voice message, the introductory ring tone message indicating that the second party has received or will receive the at least one of a recorded and live voice message from the first party, wherein the introductory ring tone is played before the at least one of a recorded and live voice message is played.

30. The method of claim 22, further comprising:

sending a ringing signal to the calling communication device in response to the receipt of the at least one of a recorded and live voice message.

31. The method of claim 22, wherein the audibly playing step is repeated until the call is answered by the second party.

32. A computer readable medium having stored thereon processor executable instructions to perform the steps of claim 16.

52. The method of claim 22, wherein, when the called communication device is busy, the voice message is attached to a call-waiting signal, thereby causing the voice message to be played to the second party instead of a standard call-waiting signal.

33. A communication device, comprising:

memory; and

a Ring Message Service (RMS) agent operable to receive, as part of a call set-up message, at least one of a text, picture, video, and holographic user message from a first user of a calling communication device, the message being associated with a pending call from the first user to a second user associated with a called communication device containing the RMS agent; and

, before the call is answered by the second user, to extract the at least one of a text, a picture, a video, and a holographic user message from the call set-up message and display said at least one of a text, a picture, a video, and a holographic user message for the second user.

34. The device of claim 33, wherein the called communication device displays the user message instead of playing a ring tone and wherein the user message causes the calling and called communication device to open a bearer channel therebetween, whereby the first user can speak live messages to the second user before the call is answered.

35. The device of claim 33, wherein, when the called communication device is busy, the user message is attached to a call-waiting signal, thereby causing the user message to be displayed to the second user instead of a standard call-waiting signal.

36. The device of claim 33, wherein the user message is displayed to the second party instead of a standard call-waiting signal.

37. The device of claim 33, wherein the message is forwarded to the called communication device after a call set-up message is received by the called communication device from the calling communication device and wherein the user message comprises a media stream received by the calling communication device in real-time.

38. The device of claim 33, wherein the RMS agent is operable to play a special introductory ring tone associated with the first party before displaying the message, the introductory ring tone message indicating that the second party has received or will receive a voice message from the first party, wherein the introductory ring tone is played before the user message is displayed.

39. The device of claim 33, wherein the user message is sent by the calling communication device and received by the called communication device in-band.

40. The device of claim 33, wherein the RMS agent is operable to send a ringing signal to the calling communication device in response to the receipt of the user message.

41. The device of claim 33, wherein the RMS agent is operable to repeatedly display the user message until the call is answered by the second user.

42. A communication device, comprising:

memory; and

a Ring Message Service (RMS) agent operable (a) to receive, from a first user associated with a calling communication device containing the RMS agent, at least one of a recorded and live voice message from the first party to a second party, the at least one of a recorded and live voice message being associated with a pending call from the first user to the second user associated with a called communication device and (b) send a call set-up message from the calling communication device to the called communication device, wherein the call set-up message comprises both (i) the at least one of a recorded and live voice message from the first party to the second party and (ii) an alerting message to open a bearer channel from the calling communication device to the called communication device, the bearer channel being configured to receive a voice message from the first party to the second party, whereby the at least one of a recorded and live voice message is played by the called communication device before a bi-directional communication path is established between the first and second parties.

43. The device of claim 42, wherein the RMS agent is operable to provide the first party with at least one of the following options:

sending a voice message with a call set-up message and sending an alerting message for a live one-way communication from the first party to the second party.

44. The device of claim 42, wherein the at least one of a recorded and live voice message is played by the called communication device to the second party, wherein a second voice message to the second party is received by the calling communication device from the first party, the at least one of a recorded and live voice message and second voice message being different, and wherein the second voice message is played by the called communication device to the second party before the bidirectional communication path is established.

45. The device of claim 42, wherein the bearer channel for a live one-way communication is opened, before establishment of the bidirectional communication path between the first and second parties, between the calling and called communication devices wherein the at least one of a recorded and live voice message is a live voice message, and wherein the live voice message is transmitted over the bearer channel to the called communication device.

46. The device of claim 42, wherein the call set-up message comprises the voice message from the first party to the second party and wherein the voice message is received from the first party immediately before the call set-up message is sent to the called communication device.

47. The device of claim 42, wherein the call set-up message comprises the alerting message and wherein the voice message is sent to the called communication device after the called communication device receives the call set-up message.

48. The device of claim 42, wherein the called communication device plays the voice message instead of playing a ring tone.

49. The device of claim 42, wherein the voice message is forwarded to the called communication device after a call set-up message is received by the called communication device from the calling communication device.

50. The device of claim 42, further comprising the operation:

playing a special introductory ring tone associated with the voice message before playing the voice message, the introductory ring tone message indicating that the second party has received or will receive a voice message from the first party, wherein the introductory ring tone is played before the voice message is played.

51. The device of claim 42, wherein the RMS agent is operable to receive a ringing signal in response to the receipt of the voice message by the called communication device.