Coverage at a glance

• US 8,645,169 B1
• Filed: 04/15/2008
• Issued: 02/04/2014
• Est. Priority Date: 04/15/2008
• Status: Active Grant

• Current Assignee: United Services Automobile Association
• Original Assignee: United Services Automobile Association
• Inventors: Hopkins, John Chandler III
• Primary Examiner(s): Rankins, William
• Application Number:
  US12/103,515
• Time in Patent Office: 2,121 Days
• Field of Search: 705/4, 705/2, 705/38, 705/1, 705/1.1, 463/1, 273/292, 273/302
• US Class Current: 705/4
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A graphical representation is provided that displays a user'"'"'s insurance coverage. Via the graphical representation, the user may request information about various aspects of the coverage and/or may request to chat or speak with a representative that specializes in a particular coverage area. The graphical representation may show how the user'"'"'s insurance coverage compares to population groups and medians. A user may adjust the coverage on the graphical representation and be provided with a revised premium amount. The user may select this coverage to be implemented and the user'"'"'s policy may be appropriately revised.

Claims

1. An insurance policy coverage method, comprising:

displaying to a user at a computing device, from an institution system comprising memory and a processor, coverage information pertaining to an insurance policy for the user, the coverage information comprising a plurality of coverage elements, each coverage element displayed with an associated coverage amount and an associated premium;

determining a median coverage of at least one of the coverage elements of the plurality of coverage elements, the median coverage based on a plurality of policy holders;

displaying to the user a median coverage amount indicator for the at least one of the coverage elements, the median coverage amount indicator representing the median coverage and displayed in proximity to the coverage amount for the at least one of the coverage elements;

determining a recommended coverage of the at least one of the coverage elements;

displaying to the user a recommended coverage amount indicator for the at least one of the coverage elements, the recommended coverage amount indicator displayed in proximity to the coverage amount for the at least one of the coverage elements;

receiving, at the institution system, an adjustment to the coverage amount for one of the coverage elements from the user;

revising, via the institution system'"'"'s processor, the premium associated with the coverage element for which the adjustment was received, to generate a revised premium; and

providing from the institution system the revised premium to the user for presentation in the graphical representation on the computing device.

2. The method of claim 1, wherein the adjustment to the coverage amount comprises an adjustment to a deductible associated with the one of the coverage elements.

3. The method of claim 1, wherein receiving the adjustment comprises receiving the adjustment via the graphical representation.

4. The method of claim 1, further comprising:

receiving an additional adjustment to the coverage amount for another one of the coverage elements from the user;

revising the premium associated with the coverage element for which the additional adjustment was received, to generate an additional revised premium; and

providing the additional revised premium to the user on the graphical representation.

5. The method of claim 1, further comprising receiving an instruction from the user to update the insurance policy based on the revised premium.

6. The method of claim 5, further comprising updating the insurance policy responsive to receiving the instruction from the user, and providing the user with an updated insurance policy.

7. The method of claim 1, wherein the recommended coverage of the at least one of the coverage elements is based on an industry recommended coverage level.

8. A non-transitory computer-readable storage medium comprising computer-readable instructions for insurance policy coverage, which when executed by a processor-based device, cause the processor-based device to:

display to a user coverage information pertaining to an insurance policy for the user, the coverage information comprising a plurality of coverage elements, each coverage element displayed with an associated coverage amount and an associated premium;

determine a median coverage of at least one of the coverage elements of the plurality of coverage elements, the median coverage based on a plurality of policy holders;

display to the user a median coverage amount indicator for the at least one of the coverage elements, the median coverage amount indicator representing the median coverage and displayed in proximity to the coverage amount for the at least one of the coverage elements;

determine a recommended coverage of the at least one of the coverage elements;

display to the user a recommended coverage amount indicator for the at least one of the coverage elements, the recommended coverage amount indicator displayed in proximity to the coverage amount for the at least one of the coverage elements;

receive an adjustment to the coverage amount for one of the coverage elements from the user;

revise the premium associated with the coverage element for which the adjustment was received, to generate a revised premium; and

provide the revised premium to the user for presentation in the graphical representation.

9. The non-transitory computer-readable medium of claim 8, wherein the adjustment to the coverage amount comprises an adjustment to a deductible associated with the one of the coverage elements.

10. The non-transitory computer-readable medium of claim 8, wherein the instructions that receive the adjustment comprise instructions that receive the adjustment via the graphical representation.

11. The non-transitory computer-readable medium of claim 8, further comprising instructions that when executed by the processor-based device, cause the processor-based device to:

receive an additional adjustment to the coverage amount for another one of the coverage elements from the user;

revise the premium associated with the coverage element for which the additional adjustment was received, to generate an additional revised premium; and

provide the additional revised premium to the user on the graphical representation.

12. The non-transitory computer-readable medium of claim 8, further comprising instructions that when executed by the processor-based device, cause the processor-based device to receive an instruction from the user to update the insurance policy based on the revised premium.

13. The computer-readable medium of claim 8, wherein the recommended coverage of the at least one of the coverage elements is based on a state required coverage level.

14. The non-transitory computer-readable medium of claim 12, further comprising instructions that when executed by the processor-based device, cause the processor-based device to update the insurance policy responsive to receiving the instruction from the user, and provide the user with an updated insurance policy.

15. An insurance policy coverage system, comprising:

a processor; and

a memory having instructions, which when executed by the processor, cause the processor to;

display to a user coverage information pertaining to an insurance policy for the user, the coverage information comprising a plurality of coverage elements, each coverage element displayed with an associated coverage amount and an associated premium;

determine a median coverage of at least one of the coverage elements of the plurality of coverage elements, the median coverage based on a plurality of policy holders;

display to the user a median coverage amount indicator for the at least one of the coverage elements, the median coverage amount indicator representing the median coverage and displayed in proximity to the coverage amount for the at least one of the coverage elements;

determine a recommended coverage of the at least one of the coverage elements;

display to the user a recommended coverage amount indicator for the at least one of the coverage elements, the recommended coverage amount indicator displayed in proximity to the coverage amount for the at least one of the coverage elements;

receive an adjustment to the coverage amount for one of the coverage elements from the user;

revise the premium associated with the coverage element for which the adjustment was received, to generate a revised premium; and

provide the revised premium to the user for presentation in the graphical representation.

16. The system of claim 15, wherein the adjustment to the coverage amount comprises an adjustment to a deductible associated with the one of the coverage elements.

17. The system of claim 15, wherein the instructions comprise instructions that when executed by the processor, cause the processor to receive the adjustment comprises at least one subsystem that receives the adjustment via the graphical representation.

18. The system of claim 15, further comprising instructions, which when executed by the processor, cause the processor to:

receive an additional adjustment to the coverage amount for another one of the coverage elements from the user;

revise the premium associated with the coverage element for which the additional adjustment was received, to generate an additional revised premium; and

provide the additional revised premium to the user on the graphical representation.

19. The system of claim 15, further comprising instructions, which when executed by the processor, cause the processor to receive an instruction from the user to update the insurance policy based on the revised premium.

20. The system of claim 19, further comprising instructions, which when executed by the processor, cause the processor to update the insurance policy responsive to receiving the instruction from the user, and provides the user with an updated insurance policy.

21. The system of claim 15, wherein the recommended coverage of the at least one of the coverage elements is based on a lien-holder coverage requirement.