System and method for managing stakeholder impact on sustainability for an organization

• US 8,645,174 B2
• Filed: 04/23/2010
• Issued: 02/04/2014
• Est. Priority Date: 09/09/2009
• Status: Active Grant

• Current Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Original Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Inventors: Clark, Terrence G., Gilbert, Peter J.
• Primary Examiner(s): Nguyen, Nga B.
• Application Number:
  US12/766,012
• Publication Number:
  US 20110060616A1
• Time in Patent Office: 1,383 Days
• Field of Search: 705/7, 705/8, 705/9
• US Class Current: 705/7
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/067 Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management
• CPC Class Codes: Y02P 90/84 Greenhouse gas [GHG] management systems

Abstract

A computer-implemented method for managing stakeholder impact on sustainability for an organization is disclosed. The method may include storing a plurality of instances of a stakeholder object. Each instance may define a plurality of characteristics of a stakeholder of the organization. In certain embodiments, the characteristics may be selected from the group consisting of: a description of the stakeholder, a category of the stakeholder, a description of a relationship with the stakeholder, an owner of the relationship with the stakeholder, a description of a stakeholder investment in the organization, a first indication of an extent to which a stakeholder interest actually aligns with an organizational interest, a second indication of an extent to which the stakeholder interest is optimally aligned with the organizational interest, a description of an approval power granted to the stakeholder, an importance rating of the stakeholder relationship from a perspective of the organization; and an anticipated effect of a sustainability project of the organization on the stakeholder relationship. The method may further include establishing a computer-based logical link between at least one instance of the stakeholder object to at least one sustainability project of the organization. The method may also include generating a progress report of the sustainability project and determining that a particular stakeholder of the organization is logically linked to the sustainability project. In certain embodiments, the method may include, automatically transferring the progress report to the stakeholder of the organization, wherein the progress report is transferred in a desired format.

Claims

1. A computer-implemented method for managing stakeholder impact on sustainability for an organization, the method comprising:

storing in one or more memory modules of a computer system a plurality of instances of a stakeholder object, each of the plurality of instances of the stakeholder object defining a plurality of characteristics of a stakeholder of the organization, the plurality of characteristics comprising;

a first indication of an extent to which a stakeholder interest actually aligns with an organizational interest; and

a second indication of an extent to which the stakeholder interest is optimally aligned with the organizational interest;

establishing a computer-based logical link between a particular one of the plurality of the stakeholder objects to a sustainability project of the organization, the sustainability project of the organization stored in the one or more memory modules of the computer system tracking, by a computer unit, the sustainability project of the organization;

determining that the particular stakeholder object associated with a particular stakeholder of the organization is logically linked to the sustainability project of the organization;

based on the plurality of characteristics defined by the particular stakeholder object that is logically linked to the sustainability project, automatically generating by the computer unit a customized progress report of the sustainability project of the organization; and

determining that the first indication of the extent to which the stakeholder interest actually aligns with the organizational interest differs from a second indication of the extent to which the stakeholder interest is optimally aligned with the organizational interest;

automatically generating an alert in response to a determination that the first indication differs from the second indication by a predetermined amount; and

in response to determining that the first indication differs from the second indication by the predetermined amount, automatically transferring the alert and the customized progress report to the particular stakeholder of the organization, wherein the progress report is transferred in a desired format.

2. The method of claim 1, further comprising establishing a computer-based logical link between the particular one of the plurality of instances of the stakeholder object and an activity of the organization, the activity of the organization indirectly affecting sustainability, the activity stored in the one or more memory modules of the computer system.

3. The method of claim 1, wherein the particular stakeholder object defines one of the plurality of characteristics in terms of one of at least two different ratings associated with the anticipated affect of the sustainability project of the organization on the stakeholder relationship.

4. The method of claim 1, wherein the particular stakeholder object defines one of the plurality of characteristics in terms of one of at least three different ratings associated with the importance rating of the stakeholder relationship from a perspective of the organization.

5. The method of claim 1, wherein the plurality of characteristics comprise at least five additional characteristics selected from the group consisting of:

a description of the stakeholder;

a category of the stakeholder;

a description of a relationship with the stakeholder;

an owner of the relationship with the stakeholder;

a description of a stakeholder investment in the organization;

a description of an approval power granted to the stakeholder;

an importance rating of the stakeholder relationship from a perspective of the organization; and

an anticipated effect of a sustainability project of the organization on the stakeholder relationship.

6. The method of claim 1, further comprising withholding from the stakeholder of the organization the plurality of characteristics of the stakeholder.

7. The method of claim 1, wherein the organizational interest comprises the sustainability project of the organization.

8. The method of claim 1, wherein the particular one of the plurality of stakeholder objects defines at least eight characteristics selected from the group consisting of:

a description of the stakeholder;

a category of the stakeholder;

a description of a relationship with the stakeholder;

an owner of the relationship with the stakeholder;

a description of a stakeholder investment in the organization;

a first indication of an extent to which a stakeholder interest actually aligns with an organizational interest;

a second indication of an extent to which the stakeholder interest is optimally aligned with the organizational interest;

a description of an approval power granted to the stakeholder;

an importance rating of the stakeholder relationship from a perspective of the organization; and

an anticipated effect of a sustainability project of the organization on the stakeholder relationship.

9. A non-transitory computer-readable medium comprising software operable, when executed by at least one processor, to:

store in one or more memory modules of a computer system a plurality of instances of a stakeholder object, each of the plurality of instances of the stakeholder object defining a plurality of characteristics of a stakeholder of the organization, the plurality of characteristics comprising;

a first indication of an extent to which a stakeholder interest actually aligns with an organizational interest; and

a second indication of an extent to which the stakeholder interest is optimally aligned with the organizational interest;

establish a computer-based logical link between a particular one of the plurality of stakeholder objects to a sustainability project of the organization, the sustainability project of the organization stored in the one or more memory modules of the computer system;

track the sustainability project of the organization;

determine that the particular stakeholder object associated with a particular stakeholder of the organization is logically linked to the sustainability project of the organization;

based on the plurality of characteristics defined by the particular stakeholder object that is logically linked to the sustainability project, automatically generate a customized progress report of the sustainability project of the organization; and

determine that the first indication of the extent to which the stakeholder interest actually aligns with the organizational interest differs from a second indication of the extent to which the stakeholder interest is optimally aligned with the organizational interest;

automatically generate an alert in response to a determination that the first indication differs from the second indication by a predetermined amount; and

in response to determining that the first indication differs from the second indication by the predetermined amount, automatically transfer the alert and the customized progress report to the particular stakeholder of the organization, wherein the progress report is transferred in a desired format.

10. The computer-readable medium of claim 9, wherein the software is further operable, when executed by the at least one processor, to establish a computer-based logical link between the particular one of the plurality of instances of the stakeholder object and an activity of the organization, the activity of the organization indirectly affecting sustainability, the activity stored in the one or more memory modules of the computer system.

11. The computer-readable medium of claim 9, wherein the particular stakeholder object defines one of the plurality of characteristics in terms of one of at least two different ratings associated with the anticipated effect of the sustainability project of the organization on the stakeholder relationship.

12. The computer-readable medium of claim 9, wherein the particular stakeholder object defines one of the plurality of characteristics in terms of one of at least three different ratings associated with the importance rating of the stakeholder relationship from a perspective of the organization.

13. The computer-readable medium of claim 9, wherein the organizational interest comprises the sustainability project of the organization.

14. The computer-readable medium of claim 9, wherein the particular one of the plurality of stakeholder objects defines at least five characteristics selected from the group consisting of

a description of the stakeholder;

a category of the stakeholder;

a description of a relationship with the stakeholder;

an owner of the relationship with the stakeholder;

a description of a stakeholder investment in the organization;

a description of an approval power granted to the stakeholder;

an importance rating of the stakeholder relationship from a perspective of the organization; and

an anticipated effect of a sustainability project of the organization on the stakeholder relationship.

15. A data processing system for managing stakeholder impact on sustainability for an organization, the data processing system comprising:

at least one processor;

one or more memory modules collectively storing;

a plurality of instances of a stakeholder object, each instance defining a plurality of characteristics of a stakeholder of the organization, the plurality of characteristics comprising;

a first indication of an extent to which a stakeholder interest actually aligns with an organizational interest; and

a second indication of an extent to which the stakeholder interest is optimally aligned with the organizational interest;

logic operable, when executed by the at least one processor, to;

establish a computer-based logical link between a particular one of the plurality of stakeholder objects to a sustainability project of the organization, the sustainability project of the organization stored in the one or more memory modules of the computer system;

track, by the at least one processor, the sustainability project of the organization;

determine that the particular stakeholder object associated with a particular stakeholder of the organization is logically linked to the sustainability project of the organization;

based on the plurality of characteristics defined by the particular stakeholder object that is logically linked to the sustainability project, automatically generate by the at least one processor a customized progress report of the sustainability project of the organization;

determine that the first indication of the extent to which the stakeholder interest actually aligns with the organizational interest differs from a second indication of the extent to which the stakeholder interest is optimally aligned with the organizational interest;

automatically generate an alert in response to a determination that the first indication differs from the second indication by a predetermined amount; and

in response to determining that the first indication differs from the second indication by the predetermined amount, automatically transfer the alert and the customized progress report to the particular stakeholder of the organization, wherein the progress report is transferred in a desired format.

16. The data processing system of claim 15, wherein the logic is further operable, when executed by the at least one processor, to establish a computer-based logical link between the particular one of the plurality of instances of the stakeholder object and an activity of the organization, the activity of the organization indirectly affecting sustainability, the activity stored in the one or more memory modules of the computer system.

17. The data processing system of claim 15, wherein the particular stakeholder object defines one of the plurality of characteristics in terms of one of at least two different ratings associated with the anticipated effect of the sustainability project of the organization on the stakeholder relationship.

18. The data processing system of claim 15, wherein stakeholder object defines one of the plurality of characteristics in terms of one of at least three different ratings associated with the importance rating of the stakeholder relationship from a perspective of the organization.

19. The data processing system of claim 15, wherein the particular one of the plurality of stakeholder objects defines at least five characteristics selected from the group consisting of

a description of the stakeholder;

a category of the stakeholder;

a description of a relationship with the stakeholder;

an owner of the relationship with the stakeholder;

a description of a stakeholder investment in the organization;

a description of an approval power granted to the stakeholder;

an importance rating of the stakeholder relationship from a perspective of the organization; and

an anticipated effect of a sustainability project of the organization on the stakeholder relationship.