Unified greetings for social media
First Claim
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1. A method for providing greetings to social media content, the method comprising:
- a processor scanning a first social media network for first content directed to a user, wherein the first social media network is a passive social media network;
the processor receiving the first content from the first social media network, wherein the first content includes a first timestamp, a first venue, and a contactor of a first type;
the processor determining, from an electronic calendar, that the user has a first electronic calendar entry indicating that the user is unavailable at the time of the first timestamp, wherein a first customized greeting, created by the user, is associated with the first electronic calendar entry, wherein the first customized greeting created by the user is specific to the first electronic calendar entry;
the processor determining the first venue and the first type;
based on the first venue and the first type, the processor retrieving the first customized greeting created by the user;
the processor automatically providing the first customized greeting created by the user to the contactor;
the processor receiving second content from a second social media network directed to the user;
the processor determining that the first content and the second content are both from the contactor;
the processor determining that the first content and the second content are related; and
in response to determining that the first content and the second content are related and both from the contactor, the processor posting the first customized greeting created by the user on the first social media network and in response to determining that the first content and the second content are related and both from the contactor, the processor not posting the first customized greeting created by the user on the second social media network, wherein the posted first customized greeting created by the user on the first social media network also references the second content from the second social media network.
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Abstract
A unified greeting system scans social media for content. The content can be any type of post to a social media site. If content is directed to a user of the unified greeting system and if the user is currently unavailable, the unified greeting system determines if the content requires a reply. If a reply is warranted, the unified greeting system determines the characteristics of the content to determine the type of reply. Then, the unified greeting system provides the reply, which can be an “out-of-office message.” The out-of-office message is the posted to the social media site to alert the poster that the person is currently unavailable.
26 Citations
18 Claims
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1. A method for providing greetings to social media content, the method comprising:
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a processor scanning a first social media network for first content directed to a user, wherein the first social media network is a passive social media network; the processor receiving the first content from the first social media network, wherein the first content includes a first timestamp, a first venue, and a contactor of a first type; the processor determining, from an electronic calendar, that the user has a first electronic calendar entry indicating that the user is unavailable at the time of the first timestamp, wherein a first customized greeting, created by the user, is associated with the first electronic calendar entry, wherein the first customized greeting created by the user is specific to the first electronic calendar entry; the processor determining the first venue and the first type; based on the first venue and the first type, the processor retrieving the first customized greeting created by the user; the processor automatically providing the first customized greeting created by the user to the contactor; the processor receiving second content from a second social media network directed to the user; the processor determining that the first content and the second content are both from the contactor; the processor determining that the first content and the second content are related; and in response to determining that the first content and the second content are related and both from the contactor, the processor posting the first customized greeting created by the user on the first social media network and in response to determining that the first content and the second content are related and both from the contactor, the processor not posting the first customized greeting created by the user on the second social media network, wherein the posted first customized greeting created by the user on the first social media network also references the second content from the second social media network. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A non-transitory computer readable medium having stored thereon instructions that cause a computing system to execute a method for creating customized greetings for social media content, the instructions comprising:
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instructions to scan a first social media network for the social media content directed to a user, wherein the first social media network is a passive social media network; instructions to receive a calendar entry; instructions to associate a first customized greeting with the calendar entry, wherein the first customized greeting is created by the user specific to the calendar entry; instructions to receive a first parameter associated with the first customized greeting created by the user, wherein the first parameter identifies the first customized greeting created by the user as a reply to the social media content; instructions to associate the first parameter with the first customized greeting created by the user; and instructions to store the first customized greeting created by the user; instructions receive second content from a second social media network directed to the user; instructions to determine that the first content and the second content are both from the contactor; instructions to determine that the first content and the second content are related; and in response to determining that the first content and the second content are related and both from the contactor, instructions to post the first customized greeting created by the user on the first social media network and in response to determining that the first content and the second content are related and both from the contactor, the instructions to not post the first customized greeting created by the user on the second social media network, wherein the posted first customized greeting created by the user on the first social media network also references the second content from the second social media network. - View Dependent Claims (10, 11, 12, 13, 14)
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15. A communication system comprising:
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a social media gateway including a processor in communication with a first social media network, the social media gateway operable to; scan the first social media network for first content directed to a user, wherein the first social media network is a passive social media network; receive the first content from the first social media network, wherein the first content includes a contactor posting a first contact to the first social media network for the user; post a first greeting created by the user onto the first social media network in reply to the first contact receive second content from a second social media network directed to the user; determine that the first content and the second content are both from the contactor; determine that the first content and the second content are related; and in response to determining that the first content and the second content are related and both from the contactor, post the first greeting created by the user on the first social media network and in response to determining that the first content and the second content are related and both from the contactor, not posting the first greeting created by the user on the second social media network, wherein the posted first greeting created by the user on the first social media network also references the second content from the second social media network; a messaging system in communication with the social media gateway, the messaging system operable to; access an electronic calendar; determine, from the electronic calendar, that the user has an electronic calendar entry indicating that the user is unavailable; determine a greeting associated with the electronic calendar entry, wherein the greeting associated with the electronic calendar entry is specific to the electronic calendar entry; retrieve the greeting associated with the electronic calendar; and provide the greeting associated with the electronic calendar to the social media gateway. - View Dependent Claims (16, 17, 18)
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Specification