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System and method for monitoring a validator

  • US 8,651,378 B2
  • Filed: 06/29/2012
  • Issued: 02/18/2014
  • Est. Priority Date: 02/18/2005
  • Status: Active Grant
First Claim
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1. A system comprising:

  • an input device configured to receive messages from plural machines having validators that assess payment tokens, the messages indicative of at least one of acceptance or rejection of the payment tokens; and

    a processor configured to identify a walk-away event at a first machine of the machines when a first validator at the first machine rejects a first payment token and at least a threshold time period expires following this rejection without the first validator accepting or rejecting a second payment token, the processor also configured to request servicing of at least one of the first validator or the first machine based on the walk-away event,wherein the processor is configured to request servicing of one or more of the validators or the machines according to a priority that is based on walk-away events identified at the machines.

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