System and method for providing telephony services

• US 8,654,760 B2
• Filed: 04/30/2012
• Issued: 02/18/2014
• Est. Priority Date: 02/07/2006
• Status: Active Grant

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Rosenberg, Jonathan D., Andreasen, Flemming S.
• Primary Examiner(s): PARK, JUNG H
• Application Number:
  US13/460,578
• Publication Number:
  US 20120213347A1
• Time in Patent Office: 659 Days
• Field of Search: 370/351, 370/352, 709/223, 709/225, 709/226
• US Class Current: 370/352
• CPC Class Codes: H04L 65/1016 IP multimedia subsystem [IMS]
• CPC Class Codes: H04L 65/1063 Application servers providing network services systems providing special services to telephonic subscribers H04M3/42
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42

Abstract

In certain embodiments, the present invention comprises a system and method for providing feature services in a multimedia communication environment. The system and method comprise comparing signaling messages with control data to identify one or more service enablers and application servers that are responsive to the signaling message. Each responsive service enabler is invoked in accordance with an associated policy hook.

Claims

1. A method for providing feature services in a multimedia communication environment, the method comprising:

receiving a signaling message, which can be a request or a response;

running one or more scripts to compare the signaling message with control data to identify one or more service enablers that are responsive to the signaling message, wherein at least one of the service enablers is a service capabilities interaction manager (SCIM) operable to process the signaling messages and the control data to identify one or more service enablers or application servers to provide user-specific multimedia communication features, and the control data is selected from the group consisting of;

a signaling message response value or response parameter value, dialog state information, application server state information provided in the form of one or more tokens, provisioned data, dynamic data, presence data, time of day, operating environment state information, one or more tokens returned from a policy server, and one or more tokens returned from one of the service enablers; and

invoking each identified service enabler, wherein each identified service enabler operates in accordance with an associated policy hook that is externally configurable and controls the operation of the service enabler.

2. The method of claim 1, wherein at least one of the service enablers is a service capability interaction manager that may maintain dialog state and may be further responsive to the dialog state.

3. The method of claim 1, wherein the scripts further identify one or more application servers that are responsive to the signaling message.

4. The method of claim 1, wherein the control data is in an XML document format and XPath is used to enable comparison with one or more elements in the XML document.

5. The method of claim 1, wherein the service enablers are selected from the group consisting of:

a user identity service enabler;

a bearer interaction service enabler;

the privacy service enabler;

a request authorization service enabler;

a user data repository service enabler;

a presence service enabler;

a location service enabler;

the user security service enabler;

a SIP infrastructure security service enabler;

a service capability interaction manager service enabler;

a SIP compression service enabler;

the firewall traversal service enabler;

a request routing service enabler;

a voice-over-IP service peering enabler; and

an accounting service enabler.

6. The method of claim 1:

the one or more service enablers comprising a user identity service enabler; and

the user identity service enabler invoked to provide a valid public identity of a user to one or more elements of a system.

7. The method of claim 1:

the one or more service enablers comprising a request routing service enabler; and

the request routing service enabler invoked to provide Session Initiation Protocol (SIP) layer routing of a plurality of SIP messages.

8. The method of claim 1, a binding maintained using an internal event and independent of an external request.

9. A multimedia communication system comprising:

one or more service enablers;

a policy hook associated with each service enabler, wherein the policy hook is externally configurable and controls the operation of the service enabler; and

a processing component operable to;

run one or more scripts to compare a signaling message with control data to identify one or more of the service enablers that are responsive to the signaling message, wherein the control data is selected from the group consisting of;

a signaling message response value or response parameter value, provisioned data, dynamic data, data acquired from an external application and data acquired from an associated operating system and wherein the signaling message is associated with one or more media streams, and at least one of the service enablers is a bearer interaction management service enabler operable to associate an application identifier token with the signaling message and to associate a media stream identifier token with each media stream associated with the signaling message;

send the application identifier token and the media stream identifier token(s) to a policy server;

receive one or more tokens from the policy server;

provide the token(s) from the policy server to at least one of the service enablers where it can be used as input for further comparison with control data; and

invoke each identified service enabler in accordance with the associated policy hook.

10. The system of claim 9, wherein at least one of the invoked service enablers is a service capabilities interaction manager which uses a user-specific script, and is operable to identify one or more other service enablers or application servers to provide user-specific multimedia communication features.

11. The system of claim 10, wherein at least one of the identified application servers inserts one or more tokens into one or more signaling messages, the service capabilities interaction manager receives the one or more signaling messages from the application server, and the service capabilities interaction manager compares the token(s) to the control data to identify one or more of the application servers to provide user-specific multimedia communication features.

12. The system of claim 9, wherein each service enabler is identified by a token that may be changed without requiring software upgrades.

13. The system of claim 9, wherein the control data is one or more elements selected from an extensible markup language (XML) document using XPath.

14. The system of claim 9, wherein the service enablers are selected from the group consisting of:

a user identity service enabler;

a bearer interaction service enabler;

the privacy service enabler;

a request authorization service enabler;

a user data repository service enabler;

a presence service enabler;

a location service enabler;

the user security service enabler;

a SIP infrastructure security service enabler;

a service capability interaction manager service enabler;

a SIP compression service enabler;

the firewall traversal service enabler;

a request routing service enabler;

a voice-over-IP service peering enabler; and

an accounting service enabler.

15. The system of claim 9:

the one or more service enablers comprising a user identity service enabler; and

the user identity service enabler invoked to provide a valid public identity of a user to one or more elements of a system.

16. The system of claim 9:

the one or more service enablers comprising a request routing service enabler; and

the request routing service enabler invoked to provide Session Initiation Protocol (SIP) layer routing of a plurality of SIP messages.

17. One or more non-transitory computer-readable media storing a computer program for providing feature services in a multimedia environment, the computer code when executed by a processor is operable to:

compare a signaling message with control data to identify one or more service enablers or application servers that are responsive to the signaling message, wherein the control data is selected from the group consisting of;

a signaling message response value or response parameter value, provisioned data, dynamic data, data acquired from an external application and data acquired from an associated operating system and wherein the signaling message is associated with one or more media streams, and at least one of the service enablers is a bearer interaction management service enabler operable to associate an application identifier token with the signaling message and to associate a media stream identifier token with each media stream associated with the signaling message;

send the application identifier token and the media stream identifier token(s) to a policy server;

receive one or more tokens from the policy server;

provide the token(s) from the policy server to at least one of the service enablers where it can be used as input for further comparison with control data; and

invoke each responsive service enabler in accordance with an associated policy hook, wherein the policy hook is externally configurable and controls the operation of the service enabler.

18. The non-transitory computer-readable media of claim 17, wherein at least one of the service enablers is a service capability interaction manager that may maintain dialog state associated with a user communication session and may invoke additional service enablers responsive to the dialog state.

19. The non-transitory computer-readable media of claim 17, wherein each service enabler is identified by a token that may be changed without requiring software upgrades.

20. The non-transitory computer-readable media of claim 17, wherein the service enablers are selected from the group consisting of:

a user identity service enabler;

a bearer interaction service enabler;

the privacy service enabler;

a request authorization service enabler;

a user data repository service enabler;

a presence service enabler;

a location service enabler;

the user security service enabler;

a SIP infrastructure security service enabler;

a service capability interaction manager service enabler;

a SIP compression service enabler;

the firewall traversal service enabler;

a request routing service enabler;

a voice-over-IP service peering enabler; and

an accounting service enabler.

21. The non-transitory computer-readable media of claim 17:

the one or more service enablers comprising a user identity service enabler; and

the user identity service enabler invoked to provide a valid public identity of a user to one or more elements of a system.

22. The non-transitory computer-readable media of claim 17:

the one or more service enablers comprising a request routing service enabler; and

the request routing service enabler invoked to provide Session Initiation Protocol (SIP) layer routing of a plurality of SIP messages.

23. A system for providing feature services in a multimedia communication environment, the method comprising:

means for receiving a signaling message;

means for comparing the signaling message with control data to identify one or more service enablers that are responsive to the signaling message, wherein the control data is selected from the group consisting of;

a signaling message response value or response parameter value, provisioned data, dynamic data, data acquired from an external application and data acquired from an associated operating system and wherein the signaling message is associated with one or more media streams, and at least one of the service enablers is a bearer interaction management service enabler operable to associate an application identifier token with the signaling message and to associate a media stream identifier token with each media stream associated with the signaling message;

means for sending the application identifier token and the media stream identifier token(s) to a policy server;

means for receiving one or more tokens from the policy server;

means for providing the token(s) from the policy server to at least one of the service enablers where it can be used as input for further comparison with control data;

means for invoking each responsive service enabler; and

means for controlling the operation of each service enabler through one or more associated policies, wherein the associated policies are externally configurable.

24. The system of claim 23, further comprising means for maintaining dialog state, means for managing service capability interactions between the responsive service enablers, and means for invoking service enablers and application servers to provide user-specific multimedia communication features.

25. A device for use in a multimedia communication system, the device comprising:

a signaling protocol interface;

a rules engine operable to match expressions in input data;

a programmable flow engine operable to process signaling messages received through the signaling protocol interface, to interact with the rules engine to compare the signaling messages with control data, and to interact with one or more service enablers to provide multimedia communication features responsive to the signaling messages, wherein at least one of the service enablers is a service capabilities interaction manager (SCIM) operable to process the signaling messages and the control data to identify one or more service enablers or application servers to provide user-specific multimedia communication features, and the control data is selected from the group consisting of;

a signaling message response value or response parameter value, dialog state information, application server state information provided in the form of one or more tokens, provisioned data, dynamic data, presence data, time of day, operating environment state information, one or more tokens returned from a policy server, and one or more tokens returned from one of the service enablers; and

one or more policy hooks associated with each service enabler, wherein the policy hooks are externally configurable and control the operation of the service enablers.

26. The device of claim 25:

the one or more service enablers comprising a user identity service enabler; and

the user identity service enabler invoked to provide a valid public identity of a user to one or more elements of a system.

27. The device of claim 25:

the one or more service enablers comprising a request routing service enabler; and

the request routing service enabler invoked to provide Session Initiation Protocol (SIP) layer routing of a plurality of SIP messages.

28. The device of claim 25, wherein an operation to match expressions is selected from the group consisting of:

a regular expression matching operation;

an XML document matching operation; and

an XPath based matching operation where XPath is used to select one or more elements from an XML document as input to the matching operation.

29. The device of claim 25, further comprising a policy server, and wherein at least one of the service enablers is a bearer interaction service enabler operable to identify an application descriptor associated with the signaling messages, to identify a media stream descriptor associated with each media stream in the signaling message, and to interact with the policy server and the service capabilities interaction manager (SCIM) to provide user-specific multimedia communication features according to one or more policies stored in the policy server.

30. The device of claim 29, wherein the application descriptor and the media descriptor(s) are passed to the policy server and the policy server returns one or more tokens that are processed by one or more of the service enablers.

31. The device of claim 29, wherein the application descriptor and the media stream descriptor(s) are constructed by a script that performs a syntactic computation on the signaling messages, and the script can be changed without requiring software upgrades.

32. The device of claim 31, wherein the syntactic computation is a regular expression match.

33. The device of claim 25, wherein at least one of the service enablers is a service capabilities interaction manager (SCIM) operable to process the control data and user-specific signaling messages received through the signaling protocol interface to identify one or more service enablers, and to interact with the service enablers to provide user-specific multimedia communication features responsive to the signaling messages.

34. The device of claim 25, further comprising one or more media enablers, and an externally configurable policy hook associated with each media enabler to control the operation of the media enablers.