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Automated telephone attendant

  • US 8,654,959 B2
  • Filed: 09/01/2011
  • Issued: 02/18/2014
  • Est. Priority Date: 01/15/2003
  • Status: Active Grant
First Claim
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1. A system comprising:

  • a service node configured to communicate with a user device and provide a user associated with the user device with an automated voice interface upon the user'"'"'s initiating access to the system via the user device,wherein, when the user verbally specifies a desired objective relating to information retrieval by retrieval of Internet search results, the service node is configured to request, by voiced instruction, the user'"'"'s verbal specification of a preferred Internet search engine.

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