Data session notification means and method
First Claim
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1. A method for improving transactions in a communication system, comprising:
- automatically monitoring an ongoing text data session between first and second parties in an established transaction in the communication system; and
automatically conferencing a third party into the transaction as an additional participant in the transaction in response to the automatic monitoring of the data session between the first and second parties.
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Abstract
The method and apparatus is for improving transactions in a communication system. The method including: dynamically monitoring a data session between at least one of first and second parties in a transaction in the communication system; and engaging a third party into the transaction as a function of the monitoring of the data session between the first and second parties. The apparatus implements the method.
31 Citations
20 Claims
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1. A method for improving transactions in a communication system, comprising:
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automatically monitoring an ongoing text data session between first and second parties in an established transaction in the communication system; and automatically conferencing a third party into the transaction as an additional participant in the transaction in response to the automatic monitoring of the data session between the first and second parties. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. An apparatus for improving transactions in a communication system, comprising:
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means for automatically monitoring an ongoing data session including at least one of data messages and text messages between first and second parties in an on-going transaction in the communication system; and means for automatically engaging a third party into the on-going transaction as an additional participant in the transaction in response to the automatic monitoring of the data session between the first and second parties. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19)
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20. A system for improving transactions in a communication system comprising:
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a computerized transaction handling system which handles text data sessions established between first and second parties in an ongoing transaction in the communication system; a computerized sub-system associated with the transaction handling system which automatically monitors at least some of the data sessions; and a computerized sub-system associated with the transaction handling system which automatically joins a third party into the ongoing transaction as an additional participant in the transaction in response to detection in real-time of at least one target parameter by the automatic monitoring.
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Specification