System and method for electronic message notification

• US 8,660,242 B2
• Filed: 10/23/2012
• Issued: 02/25/2014
• Est. Priority Date: 06/14/2004
• Status: Expired due to Fees

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Diroo, Yolius, Walter, Edward, McLaughlin, Paul R., White, Russell W.
• Primary Examiner(s): Nguyen, Duc
• Assistant Examiner(s): Laekemariam, Yosef K
• Application Number:
  US13/658,339
• Publication Number:
  US 20130070909A1
• Time in Patent Office: 490 Days
• Field of Search: 379 37- 51, 379/93.01, 379/93.24, 379/100.08, 379/265.09
• US Class Current: 379/45
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308

Abstract

A system includes an interface to receive a signal associated with a call from a first communication device to a second communication device. The system also includes a call suspension mechanism to suspend the call. The system further includes a call disposition engine to send an electronic mail message associated with the suspended call to a device identified by a subscriber address.

Claims

1. A system, comprising:

a processor;

a memory including instructions executable by the processor to perform operations including;

determining that a first communication device is associated with a subscriber of a service;

suspending a call from the first device to a second device;

sending a call disposition query associated with the suspended call to a third communication device associated with the subscriber, wherein the call disposition query comprises an electronic mail message; and

receiving a call disposition command from the third communication device associated with the subscriber, wherein the call disposition command indicates a call disposition for the suspended call.

2. The system of claim 1, wherein the third communication device is a telephone.

3. The system of claim 1, wherein the third communication device is a network-connected computing device.

4. The system of claim 1, wherein the first communication device is coupled to a wireless keyboard operable to compose electronic mail messages, instant messages, short message service messages, enhanced messaging serviced messages, multi-media messaging service messages, or any combination thereof.

5. The system of claim 1, wherein the third communication device is a set-top box.

6. The system of claim 1, wherein the call comprises an outgoing international call.

7. The system of claim 1, wherein the call comprises a toll service call.

8. The system of claim 1, wherein the processor further determines that the call comprises a call to an emergency services system.

9. A non-transitory computer-readable storage memory comprising operational instructions that, when executed by a processor, cause the processor to perform operations comprising:

determining that a first communication device that originated a call is associated with a subscriber to a call activity information service;

suspending the call at a network communication device;

sending a call disposition query to an alternate communication device associated with the subscriber;

when a call disposition command is received in response to the call disposition query within a particular period of time, enacting the call disposition command; and

when the call disposition command is not received in response to the call disposition query within the particular period of time, sending the call to a destination communication device.

10. The non-transitory computer-readable storage memory of claim 9, wherein the processor determines whether the call is a particular type of call.

11. The non-transitory computer-readable storage memory of claim 10, wherein the particular type of call is at least one of an international call, a toll service call, and a call to an emergency services system.

12. The non-transitory computer-readable storage memory of claim 9, wherein the processor sends the call to an alternative destination.