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System and method for improving outcomes in enterprise level processes

  • US 8,660,983 B2
  • Filed: 10/29/2010
  • Issued: 02/25/2014
  • Est. Priority Date: 12/04/2009
  • Status: Active Grant
First Claim
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1. A system for improving a first result of a first target process, the system comprising:

  • a computer server;

    a data warehouse containing a plurality of databases, the data warehouse being accessible via the server; and

    an interface in communication with the server,wherein the plurality of databases includes at least (i) a first database that contains industry-wide empirical data relating to a first performance measure relating to the first target process, (ii) a second database that contains industry-wide empirical data relating to a first operational subprocess performed as a part of the first target process, and (iii) a third database that contains industry-wide empirical data relating to the first result of the first target process, wherein the third database includes empirical data corresponding to results of processes that substantially correspond to the first target process and are executed by one or more of a plurality of business entities; and

    wherein, when a user has identified and collected (i) benchmark data relating to the first performance measure and (ii) metric data relating to the first operational subprocess and (iii) result data relating to the first result, the interface is configured to enable the user to extract the industry-wide empirical data from any of the plurality of databases, thereby enabling the user to compare the extracted industry-wide empirical data to the identified and collected (i) benchmark data, (ii) metric data, and (iii) result data; and

    to use a result of the comparing to determine a strategy for improving the first result of the first target process.

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