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System and method for citizen requests for assistance

  • US 8,666,031 B2
  • Filed: 02/07/2008
  • Issued: 03/04/2014
  • Est. Priority Date: 02/07/2007
  • Status: Expired due to Fees
First Claim
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1. A method of requesting assistance from a service provider comprising the steps of:

  • touching a call button image corresponding to a call for assistance that is displayed on a touch sensitive display of a call station permanently mounted in a public location near the location of an incident requiring assistance;

    reporting a type of incident by touching a corresponding type of incident descriptor that is displayed on the touch sensitive display;

    selecting a type of assistance needed by touching a corresponding icon that is displayed on the touch sensitive display; and

    displaying the call button image, the type of incident descriptor, and the corresponding icon on the touch sensitive display in the sequence of the steps of touching, reporting, and selecting.

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