System and method of on-demand document processing for a medical office

• US 8,666,935 B2
• Filed: 03/10/2009
• Issued: 03/04/2014
• Est. Priority Date: 03/10/2009
• Status: Expired due to Fees

• Current Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: Evanitsky, Eugene Stephen
• Primary Examiner(s): Mofiz, Apu
• Assistant Examiner(s): BIBBEE, JARED M
• Application Number:
  US12/401,176
• Publication Number:
  US 20100235369A1
• Time in Patent Office: 1,820 Days
• Field of Search: 707/608, 707/821
• US Class Current: 707/608
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms

Abstract

A document processing method for a medical office includes receiving, at a server with a network interface, electronic documents from a medical office. The server includes a software application adapted to recognize an expected class of electronic documents corresponding to the medical office. The method also includes processing the electronic documents received from the medical office to extract data therefrom based on a recognition that the electronic documents belong to the expected class of electronic documents corresponding to the medical office. The method also includes automatically mapping the extracted data from the processed electronic documents to a data repository on the server. The data repository is accessible by the medical office through the network interface. The method also includes monitoring a behavior of the medical office based on access to the mapped data and electronically generating output data to the medical office based on the mapped data on the data repository and/or the monitored behavior of the medical office. The output data corresponds to operation of the medical office.

Claims

1. A document processing method for a medical office, comprising:

receiving, at a server with a network interface, electronic documents including patient records, office expenses, and government compliance from a medical office, the server including a software application adapted to recognize an expected class of each electronic document;

processing the each electronic document received from the medical office based on the recognized class to extract data therefrom;

automatically mapping the extracted data from the first processed electronic document to a data repository on the server, the data repository being accessible by the medical office through the network interface;

electronically generating at least one of a service and business suggestion on a routine basis to the medical office, the suggestion being directed toward a medical office setting and being based on at least one of the mapped data on the data repository and process maturity indicators, the output data corresponding to at least one of a process simplification and improvement to achieve greater process maturity.

2. A method according to claim 1, wherein electronically generating the output data to the medical office includes generating at least one report corresponding to operation of the medical office, the at least one report being accessible by the medical office via the network interface.

3. A method according to claim 2, wherein the at least one report corresponds to at least one of patient records, office expenses, and government compliance.

4. A method according to claim 2, wherein the at least one report is accessible to the medical office via iconic access through the network interface.

5. A method according to claim 1, wherein a plurality of service links are accessible to the medical office through the network interface, the service links being linked to web-based information related to operation of the medical office.

6. A method according to claim 1, wherein electronically generating the output data to the medical office includes generating at least one notification to the medical office, the at least one notification configured to remind the medical office of a matter relating to operation thereof.

7. A method according to claim 6, wherein the at least one notification is provided to the medical office via at least one of email, text message, and pop-up window.

8. A method according to claim 1, wherein the data repository is accessible to the medical office via iconic access through the network interface to facilitate viewing of the at least one processed electronic document.

9. A method according to claim 1, wherein processing of electronic documents includes at least one of image clean up, OCR, identification of document type, extraction of metadata, certification, and automatic mapping of metadata to the data repository.

10. A method according to claim 1, wherein the process maturity indicators corresponds to at least one of a frequency with which the medical office accesses particular mapped data, a processing of a plurality of electronic documents that are substantially similar, and a mapping of common data from a plurality of processed electronic documents.

11. A method according to claim 1, wherein the output data generated includes information corresponding to improving operation of the medical office.

12. A method according to claim 1, wherein the data repository stores the at least one processed electronic document in a protected archive to facilitate government compliance of the medical office.

19. A method according to claim 1, further comprising:

providing the medical office with the mapped data on the data repository via a network interface;

receiving one of a verification and a correction of the mapped data;

training the software application using the one of the verification and the correction for recognizing a document belonging to the class of documents; and

,

automatically classifying a subsequently processed electronic document that is substantially similar to a first electronic document from which the mapped data has been the one of verified and corrected to train the software application in accordance with the class of the previously processed first electronic document.

13. A document processing system for a medical office, comprising:

a document services grid accessible through a network interface and adapted to receive electronic documents of classes including patient records, office expenses, and government compliance from a medical office through the network interface, the document services grid comprising;

a hosted server including a software application adapted to recognize a class of each electronic document and extract data from the each document based on the recognized class; and

a data repository operating on the hosted server and configured to store data automatically mapped from the each electronic document, the mapped data also corresponding to a process maturity indicator based on monitoring of the medical office, wherein the document services grid is configured to generate output data to the medical office based on the mapped data,

the document services grid being further adapted to train the software application to recognize each class based on the mapped data of at least a first electronic document and subsequently process at least a second electronic document that is substantially similar to the at least one electronic document based on a recognition of the class, the document services grid being further adapted to output at least one of a service and business suggestion directed toward a medical office setting being related to a data process simplification to achieve greater process maturity;

wherein the network interface receives from the medical office one of a verification and a correction of the mapped data to train the software application based on one of the verification and the correction such that the second electronic document is automatically recognized based on the first electronic document.

14. A document processing system for a medical office according to claim 13, wherein the data repository is remotely accessible by the medical office through the network interface.

15. A document processing method for a medical office, comprising:

receiving, at a server, at least one electronic document from a medical office, the server being hosted on a document services grid accessible through a network interface and including a software application adapted to recognize an expected class of each electronic documents corresponding to patient records, office expenses, and government compliance at the medical office;

extracting data from the each electronic document received from the medical office through the network interface based on the recognized class;

automatically mapping the extracted data to a data repository on the hosted server;

monitoring a process maturity indicator of the medical office based on access to the mapped data of at least two documents; and

electronically generating at least one report based on at least one of the mapped data and the monitored process maturity indicator, the at least one report corresponding to at least one process simplification to improve process maturity of a medical office setting, and the report being made accessible via the network interface;

providing the medical office with access to the mapped data for receiving one of a verification and a correction to train the software application based on one of the verification and the correction; and

,

automatically classifying a subsequently processed electronic document that is substantially similar a previously verified electronic document to train the software application in accordance with the class of the previously recognized electronic document.

16. A method according to claim 15, wherein the at least one report is accessible to the medical office via iconic access through the network interface.

17. A method according to claim 15, further comprising:

generating at least one notification to the medical office, the at least one notification configured to remind the medical office of a matter relating to operation thereof.

18. A method according to claim 15, further comprising:

extracting data from the at least one processed electronic document based on the recognition that the at least one electronic document belongs to the expected class of electronic documents corresponding to the medical office.