Quantifying frustration via a user interface
First Claim
1. A method implemented in a communication network associated with a plurality of mobile devices, comprising:
- receiving, via a mobile service provider portion of the communication network, mood data and mode data from one or more of the plurality of mobile devices, wherein;
the mood data quantifies a frustration parameter based at least in part on interaction of a user with a user interface mode portion of a user interface of an individual mobile device, andthe mood data associated with the user interface mode comprises a composite value based at least in part on a plurality of measurements of the frustration parameter associated with a time interval during which the user was in the associated user interface mode;
identifying, via the mobile service provider, one or more user interface modes that are frustrating based at least in part on the mood data and the mode data; and
transferring, via the mobile service provider, at least a portion of an updated user interface to one or more of the plurality of mobile devices based at least in part on the identification of the one or more user interface modes that are frustrating.
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Accused Products
Abstract
Method, apparatus and system to modify a user interface implemented in a communication network associated with a plurality of mobile devices. In one embodiment a mobile device associated with a communication network is configured to sense mood data that quantifies a frustration parameter based at least in part on interaction of a user with a user interface mode portion of a user interface and associates the mood data with mode data, wherein the mode data identifies the user interface mode operation of a user interface and transfers the mood data and the mode data to a mobile service provider portion of the communication network. Furthermore, the mobile service provide may transfer at least a portion of an updated user interface to one or more of the plurality of mobile devices based at least in part on the identification of the one or more user interface modes that are frustrating.
35 Citations
32 Claims
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1. A method implemented in a communication network associated with a plurality of mobile devices, comprising:
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receiving, via a mobile service provider portion of the communication network, mood data and mode data from one or more of the plurality of mobile devices, wherein; the mood data quantifies a frustration parameter based at least in part on interaction of a user with a user interface mode portion of a user interface of an individual mobile device, and the mood data associated with the user interface mode comprises a composite value based at least in part on a plurality of measurements of the frustration parameter associated with a time interval during which the user was in the associated user interface mode; identifying, via the mobile service provider, one or more user interface modes that are frustrating based at least in part on the mood data and the mode data; and transferring, via the mobile service provider, at least a portion of an updated user interface to one or more of the plurality of mobile devices based at least in part on the identification of the one or more user interface modes that are frustrating. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method implemented in a mobile device associated with a communication network, comprising:
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sensing, via the mobile device, mood data that quantifies a frustration parameter based at least in part on interaction of a user with a user interface mode portion of a user interface, wherein the mood data associated with the user interface mode comprises a composite value based at least in part on a plurality of measurements of the frustration parameter associated with a time interval during which the user was in the associated user interface mode; associating, via the mobile device, the mood data with mode data, wherein the mode data identifies the user interface mode portion of a user interface; and transferring, via the mobile device, the mood data and the mode data to a mobile service provider portion of the communication network. - View Dependent Claims (14, 15, 16, 17, 18, 19)
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20. A mobile service system, comprising:
a mobile service provider portion of a communication network configured to facilitate communication among a plurality of mobile devices, the mobile service provider portion configured to; receive mood data and mode data from one or more of the plurality of mobile devices, wherein; the mood data quantifies a frustration parameter based at least in part on interaction of a user with a user interface mode portion of a user interface of an individual mobile device, and the mood data associated with the user interface mode comprises a composite value based at least in part on a plurality of measurements of the frustration parameter associated with a time interval during which the user was in the associated user interface mode; identify one or more user interface modes that are frustrating based at least in part on the mood data and the mode data; and transfer at least a portion of an updated user interface to one or more of the plurality of mobile devices based at least in part on the identification of the one or more user interface modes that are frustrating. - View Dependent Claims (21, 22)
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23. An apparatus, comprising:
a mobile device associated with a communication network, the mobile device configured to; sense mood data that quantifies a frustration parameter based at least in part on interaction of a user with a user interface mode portion of a user interface, wherein the mood data associated with the user interface mode comprises a composite value based at least in part on a plurality of measurements of the frustration parameter associated with a time interval during which the user was in the associated user interface mode; associate the mood data with mode data, wherein the mode data identifies the user interface mode portion of a user interface; and transfer the mood data and the mode data to a mobile service provider portion of the communication network. - View Dependent Claims (24, 25)
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26. An article comprising:
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a non-transitory signal bearing medium comprising machine-readable instructions stored thereon, which, if executed by one or more processors, operatively enable a computing device to; receive, via a mobile service provider portion of a communication network, mood data and mode data from one or more of a plurality of mobile devices, wherein; the mood data quantifies a frustration parameter based at least in part on interaction of a user with a user interface mode portion of a user interface of an individual mobile device, and the mood data associated with the user interface mode comprises a composite value based at least in part on a plurality of measurements of the frustration parameter associated with a time interval during which the user was in the associated user interface mode; identify, via the mobile service provider, one or more user interface modes that are frustrating based at least in part on the mood data and the mode data; and transfer, via the mobile service provider, at least a portion of an updated user interface to one or more of the plurality of mobile devices based at least in part on the identification of the one or more user interface modes that are frustrating.
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27. A method, comprising:
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receiving mood data and mode data from one or more of a plurality of mobile devices associated with a mobile service provider portion of a communication network, wherein; the mood data quantifies a frustration parameter based at least in part on interaction of a user with a user interface mode portion of a user interface of an individual mobile device, and the mood data associated with the user interface mode comprises a composite value based at least in part on a plurality of measurements of the frustration parameter associated with a time interval during which the user was in the associated user interface mode; identifying one or more user interface modes that are frustrating based at least in part on the mood data and the mode data; and transferring at least a portion of an updated user interface to one or more mobile devices based at least in part on the identification of the one or more user interface modes that are frustrating. - View Dependent Claims (28, 29, 30, 31, 32)
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Specification