Universal call control systems and methods
First Claim
1. A method, comprising:
- processing a call from a calling number to a called number;
pausing processing of the call at a server prior to termination at the called number;
querying a profile for the calling number, the profile storing different text messages associated with different calling numbers;
retrieving by the server one of the different text messages associated with the calling number; and
sending the one of the different text messages from the server to the calling number.
1 Assignment
0 Petitions
Accused Products
Abstract
Methods and systems for providing a user with control over telecommunications services provided by a service provider. Using almost any type of communications device, a user may gain access to, view, and make changes or modifications to profile information related to the services. The changes may be made quickly and efficiently, but accuracy and thoroughness in the implementation of the changes are not sacrificed. Further, the changes to the communications services are implemented almost immediately and without involvement by the service provider.
Particularly, profile information about the telecommunications service is stored on a server in a data network. A change action relating to the profile information may be received at the server from a data device (such as a wireless unit) operating on the network. The change action is implemented on the profile information to result in changed profile information, which may be provided from the server via the data network to the telecommunications system.
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Citations
20 Claims
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1. A method, comprising:
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processing a call from a calling number to a called number; pausing processing of the call at a server prior to termination at the called number; querying a profile for the calling number, the profile storing different text messages associated with different calling numbers; retrieving by the server one of the different text messages associated with the calling number; and sending the one of the different text messages from the server to the calling number. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for managing communications of a user, comprising:
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a processor; and memory storing code that when executed causes the processor to perform operations, the operations comprising; processing a call from a calling number to a called number; pausing processing of the call prior to termination at the called number; querying a profile for the calling number, the profile storing text messages associated with different calling numbers; retrieving one of the text messages associated with the calling number; and providing the one of the text messages during the call to the calling number. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19)
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20. A memory storing instructions that when executed cause a processor to perform operations, the operations comprising:
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processing a call to a called number from a calling number; pausing processing of the call prior to termination to the called number; querying a profile for the calling number, the profile storing text messages associated with different calling numbers; retrieving one of the text messages associated with the calling number; and providing the one of the text messages to the calling number.
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Specification